CVS Pharmacy Specialty Services is a pharmacy that has received a mix of positive and negative feedback from customers. Many customers praise the staff for their helpfulness, kindness, and excellent customer service. One employee, Blache, is frequently mentioned as being caring, communicative, and going above and beyond to assist customers, making them feel cared for regardless of their background. Another staff member, Ali, is highlighted for his exceptional service, such as helping customers with heavy bags and walking them to their cars, which leaves a lasting positive impression. Customers also appreciate the convenience and accessibility of the location, noting that parking is easy and nearby. However, there are concerns about safety and cleanliness. Some customers have experienced issues with broken elevators forcing them to take stairs, and there have been reports of homeless individuals sleeping in the parking garage, with some incidents involving verbal fights. These situations have made some customers feel unsafe during their visits, leading to a decision to switch to other pharmacies. There are also reports of unusual and unsettling experiences, such as witnessing a ghostly figure in the parking garage, which some customers believe was a spirit. Additionally, while the pharmacy staff is generally helpful, there are frustrations with the delivery service, particularly with late deliveries through UPS. The delays, especially for urgent or life-threatening medications, have caused concern, especially after moving from one coast to another, where delivery times have worsened. Overall, CVS Pharmacy Specialty Services is appreciated for its staff and location, but safety, cleanliness, and reliable delivery are areas where improvements are needed.
This pharmacy operates quite differently and more professionally than typical pharmacies. They seem to specialize in handling difficult co-pays and refills by negotiating directly with insurance companies. If you call ahead, they can quickly send you the necessary information via email without you having to visit in person.
June 2025
OMG! this place has to be 10 and above ! The staff here are all very professional and awesomely so kind and helpful 🥰❤️🙏Thank you Ms .T for your time! Highly Recommended!
August 2024
Very good at helping you administer your medicine correctly. Quick and very knowledgeable
