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December 2023 by Carrie B.
Just walked in ready to buy and was ignored. Son we walked out. Bad service by lazy workers. Went to Prada last night and was instantly greeted and welcomed- and bought something. Just saying...
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November 2023 by Dante W.
Great place to shop for clothing, amazing selection of pieces service is great, workers are attentive. Everything is retail price, rarely any sales.
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October 2023 by Toots
I went into the women’s store to buy an Ann Demeulemeester jacket but decided not to, seeing as I was ignored the whole time and then followed downstairs only to be stared at while I was looking through the racks. 3 staff working and not one of them smiled or asked me if I needed assistance. Same vibes as the shopping scene in Pretty Woman except the staff ignored me. Clearly they don’t care about making sales.
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April 2023 by JJ A.
Best men's high fashion store in Los Angeles, probably on the entire west coast. Extremely unique pieces and fashion forward. There are many unique pieces here that can't be found anywhere else.
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February 2023 by Natalie M.
Perhaps the employees at this store don't speak English. Didn't hear any of them mutter a single word the whole time we were there, and my friend and I were the only customers in the store! Maybe management is cool with their corporate mouses freeing themselves from the shackles of a life in retail by allowing phone time while on the floor. I imagine they were looking up some things along the lines of "what do to with myself after I have become a disappointment to my entire family after moving to la to 'be somebody'?" The first step would be to clock out. I can't stand when a retail ho' thinks they're in the same tax bracket as a customer and has attitude. Next please.
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September 2022 by Yak Z.
Purchased a pair of shoes on sale from their website and had to exchange it for bigger size. They told me the bigger size is running out of stock and I can only get online credits because what I purchased is "on sale". Now I get stuck with the online credits as there is nothing else I would like to buy from their store.
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June 2022 by m
very unpleasant experience here. 3 empolyees here and 2 were staring me down around the whole store. didn’t greet me or ask if i needed anything. super unprofessional
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June 2022 by Kai T.
The staff in the women's side is horrible. I went in wanting to have a fun, relaxing shopping experience and left feeling just awful. My boyfriend and I walk in head to toe in designer and they still followed us around the entire time. My boyfriend tried to ask one of the staff how their day was going and she completed ignored him. One of the staff started a fitting room for me and we went downstairs to look at the rest of the selection (which is subpar) and another staff girl walked downstairs and just stared at us. She didn't even say hello or offer to help, talk about the pieces, nothing. It was so uncomfortable. If you're going to stare at me the entire time, at least be helpful and help me shop!! They were so cold and rude it borderlined on mean. Do yourself a favor and don't ship here.
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June 2022 by Michelle M.
had an uncomfortable shopping experience. 1 was the only person in the store and 2 employees there were watching me through the whole store. i made eye contact with them more times than i could count. they didn't greet me nor did they ask if i even needed help. Very unprofessional
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March 2022 by C Paladin
Meh store. Nothing amazing. It's better to shop designer directly. They have higher prices and a terrible return policy than the majority of the designers they sell.
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February 2022 by Fbj D.
Shopping here was worst experiences ever. Management is desperate for money and thus have terrible customer service and policies. Shop elsewhere! I do not recommend this store.
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December 2021 by Kevin M.
Great selection of designer mens items. They carry brands that are very hard to find. Unfortunately the owner doesn't seem to trust his sales associates. He is always hovering around anyone who looks like they might buy something and tries to "close" the sale. The problem is he's rude and unpleasant. I've never seen him smile. Today I tried on a $2,000 Issay Miyake blazer. They were out of my size. The sales person brought out a smaller size. The owner immediately popped over and told me how great it fit. I couldn't button it and the sleeves were an inch too short. I told him it was obviously too small. He said it looked great unbuttoned. Not only did he lose the sale, but he lost any future sales.
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December 2021 by Nick S
Must go! Excellent pieces.
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October 2021 by Kyle K.
Way too persistent and rude when you don't buy what they want you to. Spend your money at Rick Owens
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June 2021 by Richard M.
Had a very negative interaction with the owners of the shop, and they are very dishonest people. And petty, and will not be going back here and will be telling our friends about the incident.