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April 2023 by Genadii Dumkin
Nice furniture but overpriced compare to other stores who carry same items. Also team has no energy. They don’t like what they do .
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July 2022 by Ryan N.
I went into this "showroom" about 3 months ago and I meant to write a review of my experience because it left me feeling really unwelcome, uncomfortable, and deeply disappointed in the industry I work in. I'm fairly new to Los Angeles, and my background is in Architecture and Interior Design. I have worked in both professions, helped operate many high end showrooms in my younger years (I'm 33), as well as being a rep and a buyer for some major furniture labels and brands here in Los Angeles and Chicago. Let's just say I'm schooled in the industry and it's standards. Now all of that being said, I prefer to support family owned and operated businesses, and I always will. The relationships built in these types of establishments is without parallel. I wondered into the showroom after window browsing for over a year during Covid, and was so excited to explore and finally have a potential "resource" in my new city. I walked in and wandered around for about 15 minutes and was never greeted but ignored by the polished muscle jock who seemed to be the only employee here. I was given a few dirty looks, and felt so uncomfortable. I decided to break the ice since he clearly wanted nothing to do with me or my business. I asked him about a light fixture that I knew was clearly a Bocci (or knock off) light fixture (I knew because I used to spec it all the time) it's also a brand that I introduced to the Chicago market via a showroom that I was a buyer for in college. When I asked about the Bocci fixture I simply said "oh wow, you guys carry Bocci here, such a great company" my comment was responded with "excuse me but we don't disclose our brands to anyone, ever" I said ummm wait what?! He repeated himself in a defensive tone as if I was trying to figure out what brands they carried for malicious purposes. I was thoroughly creeped out at this point but kept walking through the showroom.... And he was now following me through the showroom... not to offer me a bottle of water or to ask me if I was interested in purchasing or needed a tear sheet or a price.. no no. He just followed me around silently making me so unbelievably uncomfortable.. I then proceeded to check out their Gus Modern collection. I was thrilled to see Gus Modern because I used to be a BRAND REP for the company. I own several Gus pieces and really needed to ask about getting a piece I have by Gus reupholstered in the original fabric it came in. I wasn't sure if Gus had started selling their fabric by the yard... My question was replied to with such a demeaning tone that I had had it. Not only did this "sales person" offend me for the last time, but he couldn't even answer my very serious questions about getting services rendered through them. I'm sorry but this place not only has the tackiest, carnival cruise ship-like accessories and furnishings (picture chiseled David torsos, and oversized male hand hooks, black white and red upholstery with crystals bedazzling galore, and artwork that says CHANEL, LV, PRADA tacky) but their staff is actually horrible. I felt like I was being judged during Sunday brunch at a Weho watering hole. I'm sorry but when you have a store like that you promote and talk about the brands you carry.. unless they were carrying knock offs which wouldn't shock me, and to be honest I did some research and they do carry FAKE Bocci light fixtures! Ha! They have a small collection of refined, modern furniture and it's tucked away upstairs hidden. The rest of the place is resin weiner dog statues, and knock off Jeff Koons sculptures covered with crystals, and slapped with offensive price tags. This place doesn't need to have the attitude it carried, or the insane price tags either. I shop for clients at the PDC, and at showrooms like Knoll, and Mass Beverly and I have never gotten the despicable, and truly offensive attitude (with a nose in the air service) that this place provided. You know people remember how you make them feel, and r
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January 2022 by David S.
Morgan did an exceptional staging job. Her crew was punctual, efficient, and very clean. Morgan's taste in furnishings was spot-on for our property, and her pricing was fair. I highly recommend her.
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January 2022 by Kevin P.
I am a Los Angeles Realtor and I have been working with Morgan and Interior Illusions for over 5 years. Morgan has staged homes from $1,000,000 to $9,000,000 for us and always knocked it out of the park! One of our clients in Bel Air actually purchased all the furniture that was used to stage their home purchase! This is a tough business and our Sellers are not always easy to deal with. Morgan is super professional and always has a "can do, no problem" attitude. 5 STARS ALL THE WAY through the process; from concept to completion.
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September 2021 by Michael T.
What an amazing experience getting my home decorated! Randomly searched for an interior decorated and found Interior Illusions.I love this place.
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April 2021 by Danny S.
I used Interior Illusions to stage multiple condo units for sale in a brand new construction project in Santa Monica, and they did an OUTSTANDING job. Used pieces that really complemented the spaces, properly sized furniture and art to make rooms look full without being so massive as to be overpowering, great color palette, providing an overall neutral feel while including some touches of color, and a generally great placement of furniture to make the units look and feel functional and lived in. I would definitely recommend them and use again in the future!
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February 2021 by Joy A. Painter
Super. The chairs I ordered took a bit of time to ship. The staff was communicative and realistic about when I'd receive them. The staff who delivered my chairs called ahead and arrived during my delivery window. I appreciate all of the staff.
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January 2021 by Anita Chou
I used Interior Illusions to stage my West Hollywood townhome in preparation for listing. Communication with Morgan was extremely easy and she was very reliable. Morgan and her team showed up when scheduled, staged my townhome so gorgeous and stylish that I almost didn't want to not sell it! After the listing with video went live, we got almost 50 showings over the weekend, my realtor said, everyone that came in was blown away by the staging and could not stop talking about it. Within that weekend, I got multiple offers and by the end of the week, I accepted an offer WAY over asking. Thank you Morgan and Interior Illusions for excellent work. Cannot recommend them enough!
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December 2020 by Jeff Pelzel
Interior Illusions provides phenomenal customer service while showcasing unique products for those who love that modern chic design. The entire staff is so friendly and Mike Valles, the owner is extremely personable. He genuinely cares about the customer. The entire team will go the extra mile to ensure your experience is one in a million. I will definitely be back for my next project!
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December 2020 by Jester Agency
Beautiful selection of high quality, modern style furniture. Had everything I was looking for. The staff is very friendly and helpful. The owner Mike Valles went out of his way to meet my needs! Interior Illusions went above and beyond my expectations. Highly recommend!!
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December 2020 by Esther Koh
Honestly really disappointed. Even though 6 bar stools were bought for over 800 dollars each, they started tearing in the exact same place within a couple months, showing how low quality they were. Even so, interior illusions won't respond to emails with complaints and does not plan on refunding or replacing the bar stools, which obviously seemed to tear due to lack of quality.
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December 2020 by Lynette Vee
Very stylish home decor and amazing customer service!
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October 2020 by Kristina
Amazing store!!! You can find everything you need to make your home look like it's from the cover of a magazine: furniture, wall art, chandeliers, lamps, you name it. The staff is so nice, professional, and helpful. I would definitely recommend this store.
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October 2020 by Christina L.
My fiance and I had such a great experience purchasing our chaise sectional sofa here! We were looking for a specific brand and style so I looked for local distributors online and found Interior Illusions. I called in and spoke to Mike who was very friendly and helpful. He told us to come in and they were also having LWD sales!We walked into the store and was greeted by Mike (who we found out later to be the owner). Since we already knew what couch we wanted, Mike confirmed the model and quickly showed us all the swatches to choose a fabric. He was even able to text his brand rep when we had a question and quickly received an answer within minutes (on a weekend too!). We felt very lucky to have had Mike help us out since he isn't always on the floor helping customers. We appreciated how willing he was able to help us answer our questions, work with us, and make sure we got exactly what we wanted. He definitely went above and beyond which was way more than what another big retailer that we had also shopped at for the same sofa had done for us. That's why supporting a local business made a huge difference for us in this purchase, especially during COVID!When we eventually made the decision to purchase with Interior Illusions, Mike was very quick to respond and made the entire process so easy for us! We cannot wait to receive our couch and highly recommend checking out Mike and his team here at Interior Illusions! They'll definitely take care of you here!
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January 2020 by Jessica S.
Not your typical cookie-cutter staging!! I've worked with Morgan on a few stagings now and she has made the process easy and seamless. We loved the design she tailored to each home and worked with us on the few changes we needed. Our team has found that interior illusions is able to provide unique inventory that keeps the design fresh, professional, and stands out amongst the crowd.