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March 2024 by Mimi Friedman
Langers shoe repair is a true gem! It is a beautiful thing to experience someone, who for so many years, has shown a true passion and level of pride about the craft of shoe repair!!! Bravo! Don’t hesitate to patronize this wonderful reminder of what true artisan expertise is all about!!!!???⭐️
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March 2024 by Danielle Kim
Raffi beautifully restored an old leather Coach crossbody bag I have that was pretty beat up but holds a lot of sentimental value as it was passed down to me from my aunt. It was deep conditioned without ruining the patina. Also replaced the brass clasps and fixed loose threads. Raffi is an old school craftsman with high quality of standard for his own work and that definitely showed in our interactions. I appreciated his work!
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March 2024 by Corey Lascaris
9 months, a police threat, I say bring it on and called a Kindergarten client later. No business in all of my long life has ever been so negligent, insulting and lost my item in top of that.Promises galore and "We'll call you". No fruition to my lost/stolen $1500.00 Louis Vuitton bag, it's gone. A replacement for a 120.00 worn bag is not a guarantee nor acceptable. Let alone, after calling since June of 2023...we're in March of 2024 now to be scolded like a little child first and then told "the police knows where you live....". Reassuring it's not. Sad. Bad and worse.( Even when you're wished a blessed day by text after all this)
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January 2024 by Michael Thompson
They post the wrong opening hours.No organizational skills.
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November 2023 by Karen Spiegelman
They refused to repair my sister's purse, which I'd brought to them because it has sentimental value rather than monetary. All it needs is a new clasp, and they turned me away with no reason stated and no referral. The place that takes and fixes this purse will get my business for my collection of vintage purses, but it's not going to be this place.
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September 2023 by David Stumpff
Beautiful custom repair work. My HS Trask shoes of 30+ years were once again artfully restored to mint condition.
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August 2023 by Brandon Williams
Langers Luggage - Shoe Repair & Leather Restoration deserves nothing less than five stars for their exceptional service. The team's craftsmanship is truly remarkable – they revived my worn-out sneakers to perfection. From the warm welcome to the timely delivery and the evident passion for their work, every aspect of my experience was outstanding. Langers Luggage will be my go-to for all future repair and restoration needs. Highly recommended!
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August 2023 by Stephanie Paxton
I brought 3 pairs of shoes to be repaired by Raffi, all different issues, and he repaired them perfectly! I am extremely happy with the work done and will continue to use Raffi for all of my restoration needs! Plus, his store has many vintage treasures, I highly suggest a visit even if you have nothing to repair!
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July 2023 by joel arellano
Great service and craftsmanship! Had a pair of boots resoled, and Raffi repaired the heels, reinforced the shank, and conditioned all the leather, including a refinish after a month of wear.
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June 2023 by Shmuly Goldsmith
Incredible service and unmatched quality. Wouldn’t trust me shoes anywhere else.
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June 2023 by Randy G
Excellent job repairing my Vintage Tumi Suitcases. The suitcases had a broken handle and zippers. Neither were repairable by Tumi as they were vintage and no longer serviced. Raffi actually had the handle to replace my broken one and was able to repair all zippers. Job well done.
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June 2023 by patrik milani
Raffi is a master in restorationI am a costume designer and my standards are high and will only trust himWith work and my personal items.The prices are fair for the quality of work
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May 2023 by Daniela Tasko
I recently had the pleasure of working with Raffi, to repair my beloved luxury handbag, and I couldn't be more impressed with the results! From start to finish, Raffi provided exceptional customer service and expert craftsmanship to restore my bag to its original beauty. Their attention to detail was truly remarkable, and they went above and beyond to ensure that my bag was repaired to perfection. I am so grateful for their expertise and dedication to their craft, and I would highly recommend Raffi and his team to anyone in need of high-quality handbag restoration services. Thank you so much for your outstanding work!
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November 2022 by Supersilly S.
Raffi knows what he's doing. He's a true artist and a true artisan. If you have any leather goods that need TLC, or shoes that need a re-sole, he is your guy. He cares! He once recognized the designer and approximate year of production on an unmarked leather bag, just by looking at the lining. I've been taking precious items to him for restoration and refurbishment for years, so I'll post some photos of his brilliant and particular work anon.
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September 2022 by amanda v.
I get disagreeable when my patience and understanding are taken advantage of and I feel a bit manipulated. In late July I dropped off a purse to be repaired, and I made a point to say I was not in a hurry, and guy said he's call or text me to let me know if he could repair it and the cost. Three or four weeks later on 8/18/22, I hadn't heard and I called and he said he hadn't been able to get to it and again I said no, problem, please call or text when he does. Four weeks later, today, 9/17/22, I walk in and he acted like we had not visited and talked twice OR that he said he'd contact me. When I tilted my head like "Really," right away he says, "Well, seems like you don't want me to work on it, so if you don't want me to work on it, you can take it back," and it was at that point I got annoyed and felt like my patience was taken advantage of and insulted. If you tell a customer you're going to do something, do it, and if you can't do it, say so, but to act like I don't remember our conversations or I'm being unreasonable is terrible customer service and insulting; hence, my review. I don't go through life being demanding, because that's not my style, but I will leave an honest review. I'll look for another leather repair store, and the job was NOT that difficult anyway.
