Norm's Auto, a family-owned business since 1970, is known for its honesty, competence, and friendly service. Customers trust Norm and his team for their expertise, especially with vintage cars like Mercedes 560SL classics. Many appreciate Norm’s transparency and fair prices, describing him as the most honest and knowledgeable shop owner they've ever met. The staff is quick and efficient, often going above and beyond—such as testing connections instead of replacing costly parts or fixing issues free of charge. Customers value the personalized care and helpful advice, even on problems outside the shop’s scope. The shop is conveniently located, making it easy for clients to get quick service. Overall, Norm's Auto is highly recommended for those seeking reliable, honest, and affordable auto repair and maintenance. The positive experiences reflect a long-standing reputation for integrity and quality work in the community.
Great, honest, fair mechanic right in the heart of West Hollywood. I needed a quick look at a problem with my Range Rover (every mechanic’s nightmare) and a local recommended him, he took care of the diagnostic check quickly and kept me in the loop. Good people and fair prices.
October 2024
Norm is the Best. Authentic. Honest. His team are on point. I have had four Vintage Mercedes 560SL classics. I trust no one else with my cars. We love Norm.
September 2024
I have only head great experiences with Norm, he's efficient and trustworthy.