Saatva is a prominent online luxury mattress company known for its high-quality, handcrafted mattresses, including innerspring, memory foam, and latex options. The company offers a wide selection to suit different sleep needs, with the added benefits of free white glove delivery, in-home setup, a 365-night trial, and a lifetime warranty. Customers frequently praise their positive shopping experience, noting the helpful and knowledgeable staff who assist in finding the right mattress without being pushy. The showroom environment is described as clean and welcoming, with staff demonstrating patience and professionalism. Many customers appreciate the ability to compare options, the willingness of staff to match online prices, and clear communication throughout the process. The overall impression is that Saatva provides excellent service, quality products, and peace of mind with generous trial and warranty periods. Multiple reviews highlight repeated purchases by families, indicating strong customer satisfaction and loyalty.
We had a wonderful experience at the Saatva show room. Our salesperson, Bill P was knowledgeable, personable and helped guide us to a great mattress selection. We are very happy with our experience and purchase.
September 2025
Excellent experience. The salesperson was knowledgeable and incredibly helpful. We had a LOT of questions and tried out many mattresses. With a 365-day trial period, how could we go wrong?
We are looking forward to our mattress delivery today!
September 2025
My husband Gary and I extend our special thanks to associate Bill for his professional assistance throughout our purchasing experience. Top notch business and staff!
