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February 2024 by Zdzislaw Brum
Not bad..many choices..,cashier doing good job also
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February 2024 by Chef Bernie Guzman
Never more than 1 or 2 cashiers,Slowest cashiers... you're in a hurry.... better go elsewhere.Not a sense of urgency in their bones.Ever.. Bathrooms are dirty and NO PAPER products. No toilet paper,toilet seat covers or hand towels in bathroom.. And You sell these items...
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December 2023 by Mia
While waiting to pay for my items I asked the cashier Kenia, if she could break a $100 bill. She said she could for as long as I don’t mind it in fives and singles, to which I responded I don’t mind. Then she said she couldn’t do it because she’d be out of change. So why did she agree to it to begin with??? So I paid for 2 out of my 3 items with a credit card and wanted to pay for the remaining item in cash with the $100 bill. She said she couldn’t accept it because I’d take all her change. I said she can’t refuse my method of payment for no legitimate reason so she called her manager, Israel to come out. He came out and confirmed that he wouldn’t take my cash to pay for the item. Keep in mind this is not a possible fake bill situation because they hadn’t even handled the bill yet. Anyway I told Israel that the cashier first agreed to give me the change in fives and singles, probably expecting that I would decline. When I didn’t, she retracted the offer. So I said for one that’s not right, had she said no from the beginning, I would have been fine with it. Second, they can’t refuse my method of payment just because it doesn’t suit them. His response was that he can say and do whatever he wants because he’s the supervisor. I ended up paying for the item with a credit card and walked over to Trader Joe’s across the street where the employees are professional and have integrity. Just like that I got change from a cashier who made me feel valued. Smart and Final staff basically ganged up on me and tried to humiliate me in front of other customers. They even put the item I was trying to purchase next to the register as if they anticipated that I was going to grab it and run. Had they been nice about it, I wouldn’t be writing this review. I mean I get it, they’re a business and they need the change. Maybe they were running low and I wouldn’t have wanted to wipe them out of all their change as a courtesy to other customers. But it was the way they went about it and how they treated me that made the experience appalling. Israel and Kenia are so far from being decent human beings, let alone customer service staff, that they’re just laughable.
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September 2023 by ariel harbour
I came by here yesterday on my lunch break, i was struggling to find the entrance to this building and was attacked by a homeless man who was hanging out by one of multiple locked doors. he grabbed me by the backpack and threw me into a pile of glass from the window he'd just smashed. i told the first employee i saw and he just laughed and didnt care, offered no help for my bleeding arms. just very disappointing. Why does LA have to be like this? why do we pay so much to live in anarchy? no resident signed up for this
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August 2023 by Larry Strichman
Smart & Final is such a well-known store, I won't try to describe it in detail, other than to say it is sort of halfway between a warehouse store like Costco and a regular grocery store like Ralph's. Very good selection of vegetables, very good selection of household products ranging from barbecue grill cleaners to picnic supplies. As for groceries , meats, and frozen food , also a good supply , frequently in larger sizes that are available at Ralph's. Good parking, efficiently run store, and literally next to Trader Joe's. If it is at all convenient to you, it's worth checking out for sure.
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July 2023 by Jamieca Hayes
clean organized no foul smell.. the best one I've been in yet
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July 2023 by Bob B
Love this store.Would usually give it five stars.This review is for this shopping trip only.Went in on first day of sale, new ad, to get the chicken leg quarters on sale.Was told they didn't have them yet!Not having the sale item on the first day of the ad ! ! !Bought 2 fresh fruit bowls that were on discount.They charged me the regular price, and had to come back in to get my 50% discount.Their usually excellent customer service is lacking.
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May 2023 by Mack Cali
Astounded at how much produce was for sale that has either expired or was about to expire. Store looked dirty and uncared for. Won't be returning.
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May 2023 by MilkKefir
This Smart & Final location is of particular convenience in that it is located across the street from a complex that has a Wells Fargo Bank, dog day care, a few eateries and a Trader Joes. The store itself is one of the older S&F locations, so it is not quite as large as some others. The staff is friendly and efficient. There is sufficient parking.
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May 2023 by Rick Glowe
Go for the Smart & Final EXTRA labeled stores. Bigger better. 4 stars for those.
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February 2023 by Denisse M.
First and foremost quality of product is good quality especially through these times. Sales are pretty darn good here when I see it I get it I wasn't supposed to get some creamer and I did it anyways LOL. The service the staff is always friendly here.My cashier helped me out at 4:34 PM I hope you give them the recognition they deserve. Because they truly went above and beyond when I was down the isles to say hello to me and remembering me. And also they're always trying to keep this place Nice and clean even the restrooms. It's very rare I have a bad experience I just nothing but positive vibes
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February 2023 by Nerija Vietaite
I had the worst shopping experience at Smart and Final. The cart pusher with glasses yelled at me and threatened to tow my car even though I was a customer at the store. No customer should be yelled at while shopping. It was truly the worst shopping experience and as an Avalon resident I will make sure (and encourage my neighbors) to take my business to Trader Joe’s across the street, where people treat you with respect and offer free parking!
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January 2023 by Efrain Martinez
The staff was nice, but they had only two cashiers open, and there were like 50 people in line. As I was in line, a lady wanted to buy some items, she saw the line and left everything and walked out.
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January 2023 by Vlad B
Great store and location that same street I used to live for many years but there are rock and roll Ralph's!!!
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January 2023 by Efrain “Eff” Martinez
The staff was nice, but they had only two cashiers open, and there were like 50 people in line. As I was in line, a lady wanted to buy some items, she saw the line and left everything and walked out.
