-
April 2024 by Eli Sachs
Good ice, nice atmosphere, fantastic iced mocha. Recommend sitting outside.
-
March 2024 by Albert Garibay
Not very nice so I have decided to not go back for any
-
March 2024 by Ayu ixvi
wrong order 3:15
-
February 2024 by Cloudy Deaddoll
Definitely one of my go to coffee spots in West Hollywood! They are so friendly here and every drink I’ve tried has been so good.
-
February 2024 by Leon D
Customer service is non existent. Stood in line that was 5 deep with none of the 3 workers behind the counter acknowledging or helping anyone for a while. To add insult to injury, the staff wasn't giving out the bathroom code and was rude about it. Terrible service.
-
January 2024 by Lilly Santos
Very nice
-
December 2023 by Igor Faygenbaum
The corporate robots at this place didn’t extend me the courtesy of allowing me to use their restroom. Way to be human! I will never frequent one of these businesses, and I will never buy coffee from them simply because of this interaction. Shame on you.
-
December 2023 by Joseph R.
morning manger needs to be fired ugly attitude when in the wrong I asked a for something specific and she ruined it and had no remorse .
-
December 2023 by Caroline Steinberg
Amazing service and
-
December 2023 by Joel C.
Rude employee in a misfits tee. It's weird when employees act some type of way when you're asking simple questions.
-
November 2023 by T K.
Rude service. This is a trend now among Coffee Beans that I've seen. The one in downtown Burbank is bad too. Why hire people who project to customers that they hate their jobs? Just replace them with people who can actually conduct customer service.
-
October 2023 by Tae Kyung Y.
Because Los Angeles has so many other coffee chains like Philz and Blue Bottle, The Coffee Bean never really appealed to me -- but I had to really use the restroom so I decided to stop here and also pick up a drink as well while I'm here. I ordered an iced vanilla oatmilk latte and I was surprise to see how fast it came out. The drink was pretty big for its size and I think sizes are comparable to Dunkin honestly. The coffee itself was pretty good too. There was only one or two baristas taking care of the entire hall but they knew what they were doing and got my drink ready very quickly. I was lucky though as a rush came in as soon as I got my drink and they seemed swamp. Overall -- it left a good impression on me and I'd definitely check out The Coffee Bean again if I were back in LA! Truly a bummer that they don't have it in ATL..
-
October 2023 by Shelli R.
Horrible service. Told the counter lady that the restroom is out of paper towels and they put an out of order sign on the restroom. And they turned down a poor elderly woman in wheelchair who needed to use the restroom which was fine... other than it needed paper towels. Sad to see this behavior towards an elderly woman who was clearly a tourist.
-
October 2023 by Darren B.
I am deleting my account after I spend my left over money here as it took them 6 days to refund my money after calling and emailinfo them so many times !!
-
September 2023 by Mio Núñez
I was in the Sunset Boulevard area and had to kill some time. It was definitely getting chilly on a Thursday night. It was around 6:30pm. This location is right on yhe corner. I have seen so many Coffee Bean and Tea Leaf around LA. Finally tried it. I ordered a small caramel latte with almond milk, whip cream and cinnamon. It was pretty good. The staff was very fun and friendly. We sat outside. Most of the tables needed to be wiped inside and outside, but we made the best of it. It seemed understaffed. I also noticed they have seasonal drinks with pumpkin, but mostly iced. I'm not into iced coffee or iced teas.Parking: It's limited parking spots.
