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March 2024 by Abby Guo
In the morning, My husband called the front desk asking about vintage stores in LA, because I am a big fan. They did their research and texted everything to our phone. When we came back in the afternoon, they put an envelope at our door, I opened it, they printed everything on a paper. Oh my god, I feel sooo appreciated and soo loved. I stayed in many nice hotels, but this one is beyond everything else!!!!! Will never forget about this!
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March 2024 by Jim Wilson
What an amazing place The views are fantastic. Everything about this visibility is top-
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March 2024 by Jimme-Lyn Gatz
We stayed at the London a couple weekends ago and I can’t stop thinking about how lovely our stay was. The staff were welcoming, and the rooms were spacious and luxurious. We thoroughly enjoyed our time at the London West Hollywood and will definitely return!
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March 2024 by Alicia Ann Green
Solomon and Ashley at the front desk were incredibly accommodating and helpful. I enjoyed my stay and can’t wait to come back!The elevated vintage look was so nice and the bathrooms were very large and fancy!
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March 2024 by Linda Thieben
attended a special event there.parking great.. food
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March 2024 by Jorge Negley
I got to spend two nights and it was a very peaceful and pleasant experience. Friends and I decided to stay here because of the location but we all were very blown away by our rooms, the team, the bar, and the food! I was beyond relaxed, I decided to stay in on Saturday night to enjoy a bath and have some perfect sleep. The breakfast is very tasteful and the atmosphere is peaceful. Every team member from valet, servers, concierge team, and Front Office Manager, Paris, were all very kind and welcoming from the second we arrived.I certainly will return whenever I'm stressed and need to relax. I'm sad I didn't get to enjoy the pool due to weather conditions but it means I must come back during the Summer!
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March 2024 by R H
London always provides excellent service and is in the ideal location. Their brunch is not to be missed!
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March 2024 by E Turner
The management has changed in the last two to three years and you can tell. The attention to detail when it comes to the restaurant side is not the same. The outcome does not meet the price.
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March 2024 by Maggie Field
Valet parking was $18 (plus a $2 tip). The food was adequate. Service was friendly and prompt. I was there for a business dinner so never saw the rooms.
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March 2024 by Carlos
The hotel exceeded all expectations, boasting a refined 5-star ambiance. Upon arrival, I was immediately enveloped in a sense of luxury. The staff seamlessly accommodated my request for an early check-in, which was greatly appreciated. My only minor concern pertained to the pricing of the valet service; however, any discrepancies were promptly rectified by the attentive staff.
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March 2024 by Margaux Filet
Incredible hotel, pool and restaurant! My husband proposed during our trip here and having such lovely accommodations was icing on the cake.Noteworthy details: The pool and drinks were great
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March 2024 by Jacqueline
The London is my go-to hotel in West Hollywood. The rooms are really spacious and beautifully appointed - do try and get a room on a high floor with a view. The lower level rooms arent quite as good in my opinion. There is something just very comforting about this hotel - a home away from home. The bathrooms are stunning and spacious - and the beds are super comfy. The rooftop pool is everything you could hope for - amazing views, great pool, great food and drink service, comfy loungers, etc. And perhaps most importantly - they dont sell day passes to the public, so its never over crowded. If you want a decent hike you can head up N Doheny drive into the hills and get a really good sweat up! Beautiful route. Great cafes and bookshops close by - as well as so many amazing restaurants and shops. And if you're a Soho House member too - there are two within walking distance from this hotel. Goes without saying - I am a firm fan of this hotel and I really recommend!!
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March 2024 by M
Great experience and customer service.
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March 2024 by Liz
Just went to tea with a small group to celebrate the holiday. Was very excited to try this place, being a big fan of afternoon tea. Sadly, I was very disappointed. To start, they sat us at a giant table that left us really spreadout and it felt awkward. No milk was offered with the tea. No offer was made of a glass of champagne. No serving utensils were offered with the clotted cream or the lemon curd. Sandwiches were ok, but nothing particularily unique. Server was asked about a sandwiche ingredient and had no idea what it was. There was no offer of seconds. The scones were fabulous and the deserts were fine. Had to ask and wait for a box for the few remaining items. A 20% service fee was tacked on with no warning and for what was mediocre service. Without warning, the bright lights where thrown on like after last call at a club, I guess signaling our time was up. Had to ask for and then wait for the check. Had to ask for parking validation and then wait for it. Then, found out that while we were waiting for the box, the bill and the validations, the price of parking almost doubled as we missed the 5 pm cut off by a few minites. When I asked the front desk to make that right, they could not find a manager. Will stick to my tried and true favorites for tea in the lovely hotels to the west.
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March 2024 by Christopher Mapp
I'll be
