The United States Postal Service on N Doheny Drive in West Hollywood is known for its friendly and helpful staff, making each visit a positive experience. Customers appreciate how quick and efficient the service is, especially if they visit early in the day when parking is easier to find. The location offers street parking and self-serve drop-off options for packages, which adds convenience. Despite being a smaller post office, it manages to provide a clean, air-conditioned environment, allowing customers to get in and out quickly. Staff members, including employees like Evelyn and James, are often praised for their professionalism and willingness to go above and beyond to assist with issues such as package misdelivery or tracking problems. Customers have shared that even when initial experiences or reviews might suggest potential delays or issues, their personal visits were smooth and satisfactory. The post office also actively recruits for various positions, including delivery and processing roles, highlighting its importance and dedication within the community. Overall, this USPS location is recognized for its excellent customer service, helpful staff, and efficiency, making it a dependable choice for mailing needs.
This is honestly the nicest USPS I’ve ever been to. Every time I come here the staff is super friendly and beyond helpful!
February 2024
Great and quick service without any issues. The one star review majority had me hesitant to go here but my experience was just fine. I only came to ship something with a QR code so maybe I got lucky? Lol
January 2024
Tried going here today - location didn’t bother to open, seemingly due to no staff. When they are open they are always shorthanded though service is usually ok.I know most post offices are run down but this one is especially beat up. The one on 3rd in Beverly Hills (barely a half mile away) is far nicer.
