Verizon, in partnership with Wireless Plus, Inc., has established itself as a leading retail organization since its founding in 1991. Customers consistently praise the exceptional service provided by staff, particularly highlighting the helpfulness and knowledge of employees like Jose. Many reviews mention the calm environment and professional assistance received while navigating plan options and phone transfers. Customers appreciate the quick resolution of issues, even during emergencies, and the thorough explanations of different plans and promotional deals. One customer noted that the entire process of setting up a new account and transferring a phone number was handled efficiently in just one hour. Overall, Verizon is recognized for its outstanding customer service and knowledgeable staff, making the shopping experience smooth and enjoyable.
I just got a new Iphone 15 on Thursday at this location and Arturo was amazing!! He was incredibly helpful and made the entire process very pleasant and easy. He is the best!!!
May 2024
Jose was extremely helpful. I get a bit overwhelmed with big purchases and talking through plan options and Jose was very helpful and if he was irritated with how many questions i was asking it certainly didn’t show!!
March 2024
Could not recommend higher, they helped me through a crisis while on vacation! They went through all of the options with me and helped resolve the issue in no time. Great customer service, thanks again Darryl!
