Verizon, in partnership with Wireless Plus, Inc., has established itself as a leading retail organization since its founding in 1991. Customers consistently praise the exceptional service provided by staff, particularly highlighting the helpfulness and knowledge of employees like Jose. Many reviews mention the calm environment and professional assistance received while navigating plan options and phone transfers. Customers appreciate the quick resolution of issues, even during emergencies, and the thorough explanations of different plans and promotional deals. One customer noted that the entire process of setting up a new account and transferring a phone number was handled efficiently in just one hour. Overall, Verizon is recognized for its outstanding customer service and knowledgeable staff, making the shopping experience smooth and enjoyable.
Jose and brenda were very helpful and kind i recommend this store and location!
March 2026
We went into inquire about upgrading to a new phone. We were lucky enough to get help from Brenda. She is absolutely the kindest, sweetest and most helpful person I’ve ever met! If you go in, please ask for Brenda! Your experience will be painless, quick and efficient!
December 2025
Jose was nothing short of amazing. He was very patient and made the process of purchasing a new phone simple. He went above and beyond for me and I would highly recommend high. He and this store will forever have my business.