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March 2024 by M G.
The selection of quality shoes is outstanding. Always greeted with a warm welcome. So many choices that it is hard to pick. I usually end up leaving with several. The owner and his staff are fantastic! A favorite of mine.
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January 2024 by Nancy A.
Great service and selection of well made, attractive shoes. I will be back! I didn't think I would be able to find pretty pair of shoes that I could also comfortably wear, but in no time at all the owner helped me to select a beautiful pair of shoes that I will wear for a special occasion. I am thrilled with my purchase.
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November 2023 by Diana P.
Super helpful service. Salesperson really knows his shoes! Love Naot and thought I could never wear any other brand then he introduced me to Ara. Bought a pair and LOVE them. And come in size 4 to fit me! Thanks so much for all your help!
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November 2023 by Lynn K.
WESTLAKE SHOES! I visited Westlake Shoes for the first time (in the TJ Maxx center on Thousand Oaks Blvd just off Lindero Canyon). Where have I been ?! I found super cute and comfortable boots and high top tennis shoes by ARA. ARA uses a bamboo based lining so can be worn without socks and they're waterproof! I have happy feet! This family owned business carries several great brands...Something for everyone...even guys! . A big plus...Ron is really knowledgeable, patient and accommodating. 30831 Thousand Oaks Blvd, WLV
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September 2023 by Jane R.
They have a great selection of quality comfort shoes. Attractive styles. Always helpful and will order for you if they can.
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July 2023 by Catherine G.
This shoe store is incredible. Imagine the most comfortable yet CUTE shoes ever..... that's Westlake Shoes! Tim is the person who introduced me to Aras and I haven't looked back. By the way Tim is amazingly friendly, knowledgeable and intuitive about which styles will look best. He made me feel as if my (size 10) feet were just perfect and he was so excited to make them look pretty! Like that's EVER HAPPENED in my entire life! Please buy some shoes there as soon as you possibly can.
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July 2023 by Deborah K.
Love EVERYTHING about Westlake ShoesGreat service and SO MANY BEAUTIFUL & comfortable shoesEspecially love the Vionic shoes
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May 2023 by Thea B.
Let me start my friends were raving about the service and the quality of shoes. So I decided to see what they were talking about. From the time you entered the store you are greeted with can I help you. Once you start trying on shoes the owner knows what you are going to like and how your feet are going to feel. Simply incredible! I even tried a heel and trust me haven't been able to wear heels in a long time we'll the heels are like wearing tennis shoes. I will not shop anywhere else now that I discover this shop. Thanks Ron for being so patient and have some wonderful suggestions.
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May 2023 by Diane W.
I really like the variety of styles in comfortable shoes. I have bought several pairs. I am disappointed with one pair I bought most recently made by woolloomoolo. They are slip on with a cord like lace. After having them for a few months, the cord on one shoe came undone. I took them back to get them fixed. Ron was very nice about trying to get them fixed. But after two weeks, i went to the store to pick them up and nothing had been done to the shoe. I was told to come back and speak with Ron. I called the next day and no answer. They talk big about getting things fixed but when it is needed, they don't help. I will not be buying anymore shoes at this store.Diane
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May 2023 by Kay S.
I love their shoes wide range of attractive comfortable shoes! Not intending to buy any I left with 2 pairs!
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March 2023 by Todd N.
Stopped in randomly today avoiding the rain. I was so impressed by the help and customer service! Helpful & patient. Knew exactly the right brands and styles for my wide feet. Left with 3 pair of the most comfortable shoes I've ever had!
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January 2023 by Monica D.
I found a pair of shoes that looked great, fit well and were very comfortable on my problematic feet! Loved the attentive, patient and knowledgeable service and great selection of high quality shoes. I will definitely be back!
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September 2022 by Jennifer' G.
Ron the owner helped me and he was AMAZING. His knowledge was vast, customer service incredible, and was so kind and patient. He has many quality brands that I have not been able to find elsewhere. I have found my favorite new shoe store for life!
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August 2022 by C L
After waiting nearly 3 months for a pair of shoes that I purchased for a special event, I finally went in and asked for a refund. The issue is not that the owner couldn't get my shoes. The issue is that repeatedly I was told he'd check on the situation and call me back, or that he had found a pair and they were being shipped immediately, or that they were coming next week. The phrase, "being given the run around," applies because I never got the shoes.In our final phone conversation he kept saying he would compensate me whatever I wanted, so when I finally went in and reminded him that he hadn't called me back yet again, as promised, and that I wanted a refund, I was given only the amount I paid. With coupons currently available (which I hadn't used for my purchase) he could have offered me some cash back, but didn't. I won't be returning so I didn't want a discount on my next purchase!Unfortunately this was the 2nd time this occurred at this store, but the first time I ultimately got the shoes in a shorter period of time. My advice, unless you can leave with your purchase, beware.
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August 2022 by Mike Borkovitz
Great place to get shoes. Owner is very knowledgeable.
