Bicycle Shops in Westlake Village, CA

“This is a first class repair shop. We were referred to them for warranty service for my Son’s Lectric Bike. From our first call we were treated as if we had purchased the bike from them. They were professional and communicated with us throughout the process. Once the manufacturer got their act together, Pedego did the repairs expertly and got the bike repaired before our expected date! We recommend this business and will go back to them for sure!”

“We got a Zulu Three awhile back for my son's sixth birthday. Not only has the bike been great, but the customer service has been fantastic as well. I spoke with a friendly and knowledgeable human who picked up the phone before ordering the bike. When we had an issue with a component on the bike almost a year later, Prevelo immediately took care of the problem with absolutely no hassle.Most bikes built for kids are heavy, terrible to ride, and destined to become landfill after moderate use by a single child. The Zulu Three is a proper bike. Durable and serviceable. When our oldest outgrows it, I know his brother will be happy to take it over. When he's done with it, I fully expect it to still be ready for the next lucky kid who gets it. These bikes are well worth the price, and the customer service goes beyond what I'd expect from a local bike shop. ...which puts it light-years beyond anything you're likely to experience with a big-box store.”

“I couldn’t be more thrilled with my new bike, and even more so, with the professional and friendly service provided by Jacob. It’s common knowledge that most local bike shops excel at offering a personal and superior experience to new customers. However, The Hub stands out by treating every customer as if they’re a new one, with staff members who consistently strive to earn the customers’ trust. A big shout-out to the entire team and especially to Jacob for being number one in service.Thank you, The Hub.”

“Was eyeing a Madone SL5 Gen 8 road bike for several months. But yesterday, when I finally bought it, had a great experience purchasing my very 1st Trek road bike. And Matt made the experience worthwhile. He really went above and beyond to help me get the bike and on my way out the door. Was having transaction issues with my card and still made an effort to wait for me after closing time. On a Saturday. So much respect to him as I left a very happy customer. That dude deserves a lot of credit for helping me out. Hoping the store manager sees this!! Matt delivered excellent customer service that day and sold me the very first Trek bike that I wanted. The very last one, in store, zero in stock online, and gave me a good deal on it. Couldn't be happier with my purchase.”