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March 2024 by Bryan Rodgers
Went in for a hard drive problem which they don't do, but they checked my drive and gave me good info all without spending a dime. Great people here!
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September 2023 by Mike H.
Professional , efficient , & reasonable. My 7 year old desktop slowed to a crawl.They ran a diagnosis on my computer to determine the best way to proceed and advised replacement vs repair. Recommending a new desktop within my budget , I purchased and brought the new machine to them to transfer files from the old unit , then had them come to my home to set up printer and software. All of this was accomplished in a short time. . I highly recommend these guys for any computing hardware or software issues you may have.
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July 2023 by Jon R.
These guys put together a system for me from scratch and did a real thoughtful and complete job. It was a lot of work!They were affordable and they worked hard to build something that is frankly stupendous!They're my new go-to and you should go there too.
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April 2023 by Orly F.
I have brought my troublesome MacBook into this business several times over the past year or two. Not only did I receive immediate attention , my computer was both diagnosed and repaired both times free of charge. The kindness and attention bestowed on customers rarely exists in today's world. Polite, knowledgeable, and prompt , the employees at this business will go above and beyond to help . Infinitely easier than dealing with the Genius Bar. If I could give them 10 stars I would.
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March 2023 by Kyle Krupnick
I own a computer shop in Agoura Hills, and I have been using these guys for years. I get over loaded sometimes and they always help me out. Awesome communication. Outstanding work. Highly recommended.
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November 2022 by chris C.
These guy have always been the best! Everyone there is super helpful, knowledgeable, great communication and are indispensable for any Apple devotee. Highest recommendation, thanks!
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August 2022 by Dorothy Lynch
Terrific. I had a corrupted hard drive and they still were able to retrieve most of my info and transfer to a new laptop. I highly recommend them.
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August 2021 by Chris S.
Craig and Sergio were awesome in helping troubleshoot my iMac and really went the extra mile in helping me replace a corrupt HD. I had a new HD replaced in Nov 2020 from another store,Mobile Kangaroo. This drive has now failed 9 months later and even though the drive is still under manufacturers warranty, Mobile Kangaroo wouldn't offer to replace it. Craig and Sergio replaced the drive and offered to send it in under a warranty claim. Next level customer service. Thanks guys!
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June 2021 by Scott Gilman M.
The staff and owner are AMAZING, brought my imac computer in after taking it to the big box store 3-4 time, never diagnosing the real problem. 45 minutes at Intosh, diagnosed and fixed in 1 day. Helped me set everything back up. They are great. Thank you!!
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February 2021 by Tom G.
This is THE place I will bring my computer issues to for now on. So many computer repair places feel (and are) sketchy. Not this place. Sorry for the long post, but I need to set up the story. I have an older 2012 Macbook Pro (it was top of the line when I bought it and it runs better than my newer 2017 Macbook- so I wanted to keep it!). I was trying to do a minor repair on my laptop by putting on new rubber feet on the bottom. Simple right? Well, while trying to get the old rubber pieces out of the bottom to put the new ones in, I used a pointy metal object and somehow just barely nicked the battery. It got really hot and I thought my computer was going to burst into flames. So I brought it into the APPLE store and they said they would need to replace the battery. They then called me and told me that it would need a new logic board as well and they don't support my my computer any more due to its age. And it would be very expensive to replace - they even recommended they could recycle my computer for me if I wanted. I decided to see if I could find someone to fix it. So I searched around and this was the only place that would take a look at it and diagnose it for free. So I brought it in. After diagnostics, they said they could send it out to their specialist as it may have needed to be repaired by him. And that it would be free for him to diagnose it as well. Well it turned out they had disconnected the battery and since it sat for a little while, by the time the specialist got it, the capacitors must have reset or something and it worked! No repairs needed at all! I asked about the battery and he said that Apple must have replaced the battery and when they couldn't get it to work they must have left it in and not removed it. So here is why I love this place. 1) There was no charge for them to diagnose. That is huge! 2) They were going to another level of service to send it to their specialist to take a look at it without them charging me for an even more detailed diagnostic. 3) They could have told me they replaced the battery and fixed it. But they didn't do that and said Apple must have replaced it. 4) They didn't charge me at all for anything after they put a good amount of time into sorting the problem out. Now I am not saying you wont pay anything, I got lucky. I would have happily payed them for their time since they did put time into it, but they said not to worry about it. So in the end, I just want to say that the service was top notch, the staff was friendly, the shop was clean and most importantly they went above and beyond in their service and were HONEST!!! By the way they repair both MAC and PC. This is my new go to place for anything computers.
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December 2020 by Michael C.
Didn't have the graphics card I was looking for because of the current situation with lack of supply from COVID. But was helpful in looking at other services that would notify me when stores get them in stock.
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October 2020 by P G.
I just had my computer fixed at Intosh Computing Services, and I am very impressed. After the diagnostic test they gave me a call and said they would be ordering two parts. They resolved my issue with just using one of the parts, and charged me only for that part. It is not often that businesses are so honest. Thank you Sergio and Nicole!
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May 2020 by s g.
Intosh has kept my Macs going since 2016 and I couldn't be more grateful. Fantastic service and machines that are more powerful and last longer. Thanks!
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April 2020 by Michael Dervin
thanks to the staff for being available this week , 3/27/2020, for some quick remote help via the phone!(while we are sheltering at home)RMD.
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October 2019 by Elisa B.
My son's old laptop MAC needed a new battery, but he was only going to be home from college for one day. Intosh ordered the battery in advance, it arrive quickly, they installed and tested it in four hours, and off my son went back to college. Great service!
