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November 2023 by Ryanne Messana
We were hesitant about the prospect of buying our first home at first. John helped us feel confident about the idea that we are in a great position to buy a home. We can’t believe that we were able to find our dream home. With the help of Christina and John’s guidance and amazing work, they were able to walk us through the process with ease and it quickly became less and less daunting for us. We had an amazing first home buying experience with Main Street Mortgage and would highly recommend their service to anyone in the market to purchase a home
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November 2023 by joanne ramey
We appreciate all of the help we received from John Mallet and his team at MainStreet Mortgage! They kept us informed and made everything go smoothly in purchasing our new home.
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September 2023 by Brian Scott
I just can't say enough great things about our team at Mainstreet Mortgage. From the first day we met I knew we were in great hands. I truly believe we could not have done this without John, Nathan and Holly. Their tireless hard work and attention to detail was amazing. I wish I could give them 10 stars.
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September 2023 by CINDA ADAMS
What an amazing experience we had with MainStreet Mortgage. From the moment we first spoke to John Mallett we felt heard & knew he cared about us & getting the job done. He introduced us to his amazing team, Holly St. Germain, Nathan Ouellette & Diana Newton. The personal attention was amazing. Holly came to our house to pick up paperwork. Nathan has a knack for detail & remembers everything you say. ( He just called to wish us a happy anniversary because I mentioned in passing once.)I can’t believe how hard they worked to get this done.so appreciate all of your professionalism & now feel like family. John, you kept me calm & worked your magic! This was the best experience during a scary time. Cheers to all of you! Highly highly recommend! 5 stars not enough.More stars⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
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September 2023 by Howard Gilden
Mainstreet Mortgage has been an absolute pleasure to work with.They are extremely knowledgable in the mortgage industry and are very informative to their clients.Their goal is customer satisfaction and they deserve a 5 star review.Glad to be a part of their team.
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September 2023 by Jenna Russo
Such a knowledgeable agency with talented and dedicated loan officers. The team members answered my call at all times of the day and always had action steps and follow up plans at hand. Also, my loan had the best pricing of all the others I applied for!
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September 2023 by Gabby
Awesome experience with the all their staff that assisted us with our almost impossible loans. They worked with us with any road blocks we encountered. They truly helped us out with a life changing loan. Actually refi and loan on 2 properties all in one and both closed the same month. Just a great experience and excellent customer service. I was ready to give up dealing will different companies and they all said nothing we can do. My husband was given Ed’s number by a friend Ed/Mainstreet helped him with his refi. I didnt even call Ed I just sent him a text because I figured a few companies couldn’t hep us what was Ed going to do different. Well Ed called I told him what our goals were and we talked and gave me some ideas of what could be done and we started on my loans. I’ll tell you what Ed did different he used all his experience and knowledge and gave me some ideas of what we can do since we already had property. Ed made it happened for us and I felt like I was working with family. I actually miss their phone calls now so funny. They just were always on it and I always made sure to answer their phone calls because I knew every call was important for me and them to get the almost impossible loans done. Nathan and Ed went beyond and always communicated with us. Diana was also very responsive and the whole team just very professional. Nathan just can say enough his excellent customer service all very professional. I will definitely recommend Mainstreet mortgage Ed teams. It took alot of patience, knowledge, experience from them and hard work and they did it. Forever grateful for Ed, Nathan and Diana. Thank you very much.
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September 2023 by Jessica Rubecindo-Shioda
Christina did an outstanding job helping us secure our mortgage! The home loan process is quite a confusing one and after having interviewed several loan officers, we knew Christina would be the right one to guide us through it all. She was incredibly patient, with all of our questions, and always available. Christina really cares that you are buying the right home and are happy with your choice. We've worked so hard to be able to afford a home, especially in the Los Angeles market, so it was really important to us to have someone that really took care in the big investment we were going to make. When we finally found the right home and closed, Christina helped make the process a smooth and painless as possible. We are so grateful to Christina and very much appreciate her efforts and support. We highly recommend choosing Christina and MainStreet Mortgage for your loan needs.
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September 2023 by Katherine Pincus
I cannot recommend Mainstreet Mortgage enough! John and Christina were so helpful and the best advocates for us while we were buying our first home. Christina is extremely detail oriented and is always quick to follow up and provide updates. Additionally, Christina and John came up with creative ideas to help us with our rates throughout the process. We look forward to working with them again when we buy our next home.
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September 2023 by Laney Van Brande
I recently had the pleasure of working with John and Nathan on a successful home closing. As a realtor with Engel & Völkers, I can't express how impressed I am with their expertise and professionalism. John and Nathan went above and beyond to provide creative loan options for my clients. They truly understand the intricacies of the mortgage market and were able to tailor a solution that perfectly suited my clients' needs. Their creative approach made the entire process smooth and stress-free. What truly sets John and Nathan apart is their exceptional responsiveness. They were always just a phone call or email away, promptly addressing any questions or concerns my clients had. Their commitment to meeting deadlines and timelines was nothing short of outstanding. I wholeheartedly recommend them to anyone in need of mortgage services. Thank you, John and Nathan, for your dedication and expertise!
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September 2023 by Kayla Sullivan
Everyone at Mainstreet Mortgage was incredible! John, Nathan and the whole team. This was our first home purchase and the whole team made the process go so smoothly for us. My husband and I, cannot thank and recommend them enough.
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August 2023 by Ruth Price
THE Escrow Place recently closed escrow on a purchase wherein the borrower obtained a loan with Mainstreet Mortgage. From the moment we connected with the loan team, we found working with the Loan Officer, John Mallett, Diana Newton and her Processing Team to be efficient, timely and always courteous. The communication with the entire Team at Mainstreet Mortgage was consistent and extremely professional. Mainstreet Mortgage did an outstanding job - closing the escrow on time! It would be a pleasure to have the Loan Team at Mainstreet Mortgage Team in another escrow. I would not hesitate to refer Mainstreet Mortgage to anyone needing loan financing!
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August 2023 by Holly St Germain
I am a new Loan officer at Mainstreet Mortgage. My background in the business over the past 20+years has been with Large banks and Independent mortgage banks( Direct lenders). I am excited to partner with a local broker who not only is client centric and prides themselves on their concierge service but offers diverse products, programs and competitive rates. Transforming lives through homeownership is the focus.
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August 2023 by THE Escrow Closer
I am the Escrow Closer at THE Escrow Place Inc. I recently closed an Escrow with Mainstreet Mortgage. I wanted to comment on Loan Document delivery and funding process. What a pleasure it was to receive the Loan Documents more than a week before the actual close of escrow! The systems at MainStreet really work. From start to finish, I knew that they were managing the Loan file efficiently and that the escrow would close on time. A + to the entire team at MainStreet Mortgage!
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August 2023 by Elli Kreisberg
John and his team recently helped my husband and I with a loan for our home. From the beginning, John took his time walking us through every single question we had about the process - and considering we were first time home buyers, there were many! He helped us to get the best rate, was extremely communicative, and generally went above and beyond in supporting us through the process. Diana on his team was also extremely helpful and helped to keep us organized and up to speed throughout the application and escrow processes. Thank you, MainStreet!
