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January 2020 by Joanne Dresner
Very high quality, the best customer service ever, custom made exactly as you request.
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December 2019 by Diana Rae Poulos
My fiancé reached out to Product Confidential from California where we live and was in constant contact with Gina. She was extremely responsive, presented amazing ideas and gave professional opinions. He had little knowledge of diamonds/rings and Gina helped advice him in creating the dream ring he envisioned. It is truly the most beautiful ring I've ever seen (and I'm not biased) ha! I have gotten so many compliments on it, and it has only been a week. The diamond truly sparkles from across the room. We are so beyond thrilled.
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July 2019 by Rita Goodman Schneider
PC costumed designed a beautiful necklace with the names of my grandchildren in a way that I could add on when I needed to. I receive compliments on my necklace every day. I love it!
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February 2018 by D L.
My dealings with Product Confidential have been disappointing and frustrating. I bought a gift certificate at an auction that I was not able to use. I contacted Tony a few days past the expiration and after going back and forth for months, in lieu of it's original $3000 value, he offered to make something at their cost. Their cost was more expensive then what I saw in a local jewelry store and I was going to have to put out significantly more money on top of what I paid for the certificate. On a side note, Tony said the certificate was more than three months out of date before I contacted him when I have emails showing it was less then two weeks. I was also asked a few times to resend it as, Tony said, emails were lost and servers were damaged. Very frustrating indeed.
