-
December 2023 by Susan A.
The Westlake Village staff couldn't have been more helpful! And the facility is spotless.
-
December 2023 by Yuji Hirose
Great customer service. Tammy was so friendly, helpful and so efficient. I was able to complete the contract in 5mins!I will give 6 stars if possible.
-
November 2023 by Kelsy Koenig
Awesome service, easy to set up and close an account. Tammy is super helpful and quick! They always answer the phone, or if not, they call back within 30 minutes. Almost sad to close my account because they’re so nice and helpful. Also - very clean, secure, climate controlled facilities.
-
November 2023 by Natascha Berg
My experience with this particular Public Storage in Thousand Oaks is great. It’s clean, well organized and the staff if very friendly and always helpful. Especially Jay, who always greets you with a smile and good vibes which makes a big difference. :-)
-
November 2023 by Josephine
I apologize for not remembering the associates names, but I did all the information required via telephone and the female on the phone was patient, kind and helpful. When the office opened the personnel were also patient, kind and helpful. All were friendly. The storage is very clean. I had a very good experience with Public Storage in Westlake Village. Thank you.
-
October 2023 by L C.
Jay and Raquel were very patient and helpful meeting our storage needs. We have rented a unit here in the past and came back because Jay is fantastic!!..., and welcome Raquel, who is learning from the best!! We love this Public Storage location. It is top notch!! Dan and I highly recommend you choose this location for your storage needs. We would give infinite stars if the option was available
-
October 2023 by Scott S.
Highly secured site and one of the cleanest I have used in the past. Highly recommend
-
September 2023 by Michael James
Jay said this wasn’t posting so trying again. I love coming to this place, Jay has such a welcoming spirit and spreads joy all around. The place is great and clean and I would recommend this place for sure. You truly get what you pay for and get a wonderful addition with the staff. Thank you for putting this storage here in Westlake Village. Again thank you.
-
September 2023 by Ellen R.
I needed a extra small storage unit and did one for me just minutes before closing as I had too much stuff to fit in the one I already hadNice people at the Townsgate storage facility
-
September 2023 by Manny E.
This location is clean and the staff is friendly and knowledgeable. Jay , the local manager he goes out of his way for others. The location is secure and safe to store my personal property. The staff goes out of their way to be helpful.
-
August 2023 by Hannah Robinson
Jay was absolutely wonderful and very attentive and helpful in getting me all situated with my storage unit! Jay was awesome from start to finish. This location and storage location is perfect! Very Grateful! Thank you!
-
August 2023 by Angela W.
Clueless, talked to 2 people and neither understands rv, and dumping tanks but they would like your business so they try to keep you on the line asking if you want a storage unit
-
July 2023 by Natalia Dabdoub
Storage unit has been amazing. Super easy to access, I feel safe, good size units, clean and the staff is friendly, helpful and knowledgeable especially Jay!! I would definitely recommend this storage facility
-
July 2023 by Neil
A lot of reviews mention about how good Jay is. I would say Jay is miles better, because he simply cares. He is warm hearted, and he is willing to help anytime you ask. He helps me even after I move out.
-
July 2023 by Angel Number 9
(Jay called and said the review was not showing up. So I am reposting my original post.) Trying again.Process to get a unit is quick and easy. Staff are wonderful. Place is clean. Highly recommend.