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January 2024 by Frankye D.
Worst customer service ever! When asked to remake a drink, they literally remained the exact same way without any care in the world. Don't go here.
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January 2024 by Marmar M.
Ordered a flat white, which was an epic fail and total waste of money. As a coffee drinker and a frequent Starbucks customer, this was utterly disappointing. The barista did not know how to make the drink as she did not know how many shots went in it. The end result was a disgusting concoction that had to be thrown away. Do better!
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November 2023 by Russ Scruggs
Rude unfriendly unwelcoming girls. I’ve never experienced anything like this at a Starbucks. I was appalled!!
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November 2023 by Donna G.
terrible service. i would not recommend. employees busy chit chatting about their own gossip and taking their sweet time.
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October 2023 by Chris D
The experience had nothing to do with the barista- they are now having pts get coffee while doing drive up orders. They had one barista only!Impossible for him to do this plus in store orders.Poor planning on store’s part
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October 2023 by Christine Dahlin
The experience had nothing to do with the barista- they are now having pts get coffee while doing drive up orders. They had one barista only!Impossible for him to do this plus in store orders.Poor planning on store’s part
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September 2023 by Lucky Sasha
Horrible experience today!! Saturday 4 pm 09/23.We had a lovely mood until we went this nasty place today. Our thought to get our Starbucks coffee and have some good time at park sipping coffee was apparently a bad idea!We wanted to try a new drink and asked for a sample. The cashier refused, which we totally understood, but she agreed to replace it if we didn't like that drink since she cannot provide sample.Not sure what problem that barista lady had! She was grouchy! made the drink extremely strong, and it turned out to be very bitter. When we asked for replacement (which cashier agreed to before) barista lady became visibly upset, snatched the drink from our hand, and threw it in the trash, displaying a poor attitude. She was an unprofessional lady with attitude problemJust for work with people when you hate your job! Also, it seemed like she lacked proper training in customer service.This was disappointing, especially as long-time valued customers of Starbucks. We understand that certain items may not be available and people have rough day but the way she reacted was very disappointing with such nasty outcome! Nasty crazy woman!
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September 2023 by Lucky S.
Bad customer service, (not cashier) but at barista!! Horrible experience today!! Saturday 4 pm 09/23/2023We had a lovely mood until we went this nasty place today. Our thought to get our Starbucks coffee and have some good time at park sipping coffee was apparently a bad idea!We wanted to try a new drink and asked for a sample. The cashier refused, which we totally understood, but she agreed to replace it if we didn't like that drink since she cannot provide sample. Not sure what problem that barista lady had! She was grouchy! made the drink extremely strong, and it turned out to be very bitter. When we asked for replacement (which cashier agreed to before) barista lady became visibly upset, snatched the drink from our hand, and threw it in the trash, displaying a poor attitude. She was an unprofessional lady with attitude problem.She kept us waiting for more than 15 minutes for the new drink, even though we were the only ones in line, and she had already served one person. It seemed like she was pretending to be busy. This level of customer service doesn't reflect well on Starbucks. None of the other stores we've been to have treated us like this. Everywhere else, we've been respected and received excellent customer service.It's better not to work if you dislike your job, instead of causing difficulties for others. Additionally, it appeared that she had not received adequate training in preparing drink, both of her drinks sucked like her!!! This was disappointing, especially as long-time valued customers of Starbucks. We understand that certain items may not be available and people have rough days at work, but the way she reacted was very disappointing with such nasty outcome! Nasty crazy!Very bad reflection of Starbucks! And not surprised! This store is rated 2ish
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July 2023 by Sam Avoyan
I mean all the Starbucks inside targets and vons and others seem to be disconnected with the stand along ones and that you can taste it just might me just me but it always tastes
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March 2023 by Jurjus Azars
They open at 8Am it's 8:30 but the guy said they haven't turned on the machines yet and they're still closed...?
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December 2022 by Phill Rutledge
Awful, closed 45 minutes early no explanation given by the Starbucks associate. Starbucks gets worse by the visit.
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December 2022 by Brianna B.
Alex was GREAT! He was training two people at the same time and still had a great handle on making all the drinks and getting all the order out hot and on time. Definitely a hard worker and really made the whole thing an enjoyable experience
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August 2022 by Tori Magallanes
Great location. Excellent workers. I'm upset there's no tip jar. What is wrong with Starbucks that you won't allow tip jars for these hard working employees??? They deserve tips. Make sure you tip the workers regardless if there's a tip jar or not. They deserve compensation for their hard work. The drink was amazing as always.
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August 2022 by Tori M.
Great location. Excellent workers. I'm upset there's no tip jar. What is wrong with Starbucks that you won't allow tip jars for these hard working employees??? They deserve tips. Make sure you tip the workers regardless if there's a tip jar or not. They deserve compensation for their hard work. The drink was amazing as always.
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August 2022 by Mike Waite
Worst Starbucks I’ve seen. It took 10 minutes to help two guests; they take the order and slowly make the drink before helping the next customer. No order ahead available.I’m a big fan of Starbucks, but this location needs Some serious training. Multiple people behind me simply left after witnessing the ridiculousness.