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October 2023 by SaoOC Bonster
Thank you to Clara for helping me out on Tuesday, October 3rd assisting me with Battery on my van… she explain and very knowledgeable on battery and seems like she knows her job very well.
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October 2023 by James Blansett
I went in with a problem I didn't think I could fix but Andy was a huge help and got me back on the road. I appreciate your time and professionalism.
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September 2023 by E R
Horrible customer service here!! Not only did the guy with braces not know the inventory, he also played a whole scheme and lied to me for absolutely no reason!!Came in today (9/18/2023) and asked one of the guys with black hair and braces if they do price match. He said from where? I told him Walmart and showed him the price on my phone. Walmart had blue threadlocker for $5.66 vs advance auto had it for $9+.I told him its okay if you cant i’ll just go to walmart but id rather get them the money.The guy told me ohhh thats online they dont price match online prices.I told him “it says ready for pickup at walmart today. Thats not online only… “he said it can be cheaper online for store pickup.I said “Well how do you price match store prices without us being in store? Do you call them?”He said yes.I said that would be great if you can call or would you like me to? He said he will.He proceeded to call them…. then as it starts ringing he walks away from me to the back so I cant hear him anymore and blabbers on some product code that doesnt even match the permatex blue threadlocker.Comes back to me so fast. (which proves that he never actually spoke to someone and got a price match)Anyways, he comes back to me and says sorry yep its a different price in-store at Walmart. At this point i knew the guy was scheming and lying so i just stopped trying to work with him.Here I am now instore at Walmart and the thread locker is indeed the price shown online. He lied about talking to someone from Walmart and lied about getting a different price. Check my uploaded picture for proof.Sick of scummy individuals. What the hell is wrong with management and the type of people they hire here? Get your act together here please!! I’ll be posting this review everywhere now. Its the only way scummy behavior will change is if you affect their business.
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September 2023 by Scott Kempton (Fastlight48103)
Clara was very nice and helpful, and the product I had called about earlier had been saved for me at the counter, as promised.
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September 2023 by Tito Bombaci
Nice layout, good prices and the gal who served me was awesome ?
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September 2023 by mark hagedorn
Went in for replacement bulb pack for left tail/brake light on my Kia Spectra,2004. Also had windshield wiper blades in serious need of replacement.In a day and age when no one has a clue about customer service, was Very Pleasantly Surprised with the care with which young Francisco Cifuentes assisted me with every element of the transaction!He set up my mounting hardware on the blades so they were ready to click on, on the car.Pretty sure that was beyond what he would have had to do ?
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September 2023 by Steven Nguyen
Francisco Cifuentes :Very friendly in help. Valuable employee.That's why I am back for more shopping at Advance Auto parts. Happy!
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September 2023 by Kamalu Koenig
Andy was helpful and recommended a product to replace the one they were out of. I appreciated that he approached and helped me out so quickly.
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September 2023 by Jack Nguyen
Francisco was awesome. He was very patient helping me to locate my lights for my car.Thanks Francisco!
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June 2023 by jj jj
They dont know much over their
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June 2023 by Dean W.
This used to be a Pep Boys auto supply store - well, the Pep Boys is still there, at least the service center - which this store is attached to, but the store itself is now owned by Advance Auto Parts.If you drive a German car, Liqui Moly synthetic oil is among the best brands you can get for your car to keep it happy and in good shape. Unfortunately, it's not something that's usually carried in-store, but more so something that you have to order and have shipped to you. I checked stock for all the Autozones and O'Reillys in the immediate area, and all of them required delivery. After widening my search, I came across this website for Advance Auto Parts - never heard of them before, but found that they were local so decided to stop by. There's a cheesy robotic voice that greets you as you walk into the store "Welcome to our store!" - but after a few steps in, I was cheerfully greeted by Laura. The store looks similar to when it was owned by Pep Boys - except it was cleaner, more organized, well-stocked. Prices were competitive considering that you had a large variety of items available on hand. As mentioned above, I was able to pick up my Liqui Moly oil products, as well as other items that I usually have to get delivered. Price is slightly higher than online - but that's understandable, considering that it's readily available vs. from a warehouse with lower overhead. Checkout was prompt and efficient. Laura helped me sign up for their rewards program which came with additional offers/coupons I was able to use off my purchase. Very helpful! Seeing how their prices are competitive to Autozone/O'Reilly's, I'll probably shop here now for my auto product needs. They have a large parking lot (they share it with the Skechers Factory Outlet, Pep Boys, and a hot-dog restaurant).
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May 2023 by mark macias
Went into this new auto parts store their Grand Opening, I ask the sale person what sales you have, he responded we work on Corp. account, so I said you only work for Corp. account not for retail customers he said (NOT REALLY) well you lost my business and walk out. Go to Kragen Auto or O'reilly Auto Parts if you want real customer service stay away from Advance auto part waste of my time to help a new business..?
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February 2023 by mark balue
Nice clean, large store helpful staff
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January 2023 by Web Boucher
The person that helped me had more knowledge and then AutoZone on my battery kira tested my battery and told me I didn't need one another year so I probably will his name is Andy I think that's his name and I recommend him pretty good with knows what he knows his knowledge I do appreciate it
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December 2022 by Jon K
Great place to get your new 12V car battery. Then get it installed & tested for free. Come Sunday mornings. Least crowded.