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March 2024 by Ai M.
I am dissatisfied because issue is still unresolved. The rep had difficulty switching the account ownership from a different line and blamed their system. The phone still cannot accept or receive cellular calls on the new SIM card. We did have to wait less than five minutes to get a store representative, but he was unable to get help after calling a corporate rep and supervisor multiple times. We were here for three hours because the new first responder network sim locked the phone.
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February 2024 by Tina Ngo
Good service by Hai
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February 2024 by Sergio Correa Martinengo
It's been my go to AT&T store. I haven't had a problem in 6 years.
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January 2024 by Nina Hamrock
John Nguyen was beyond helpful with my phone account and broken phone dilemma. He outlined several options and accommodated me with endless knowledge. We will continue to go to this location and ask for John in the future. We highly recommend him *Beach & Hiel location at 16496 Beach Blvd. Westminister 92683
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January 2024 by Michael Nguyen
Excellent customer service. John Nguyễn Att rep was excellent and very professional.
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January 2024 by Allen Adams
Visited the store twice last week and both John and Richard were excellent. They both helped meet our needs and look for ways to save money.
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November 2023 by Ruby Wilson
John helped me and was very patient and informative, I really appreciate the service that I received!
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October 2023 by Bob Pace
Alexis has great people skills very pleasant and very knowledgable and ver patience
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September 2023 by Snarpsta
Literally the worst service I have ever received. I had to go in 3 times to switch my phone over properly from another carrier. Then my bill processed without the Triple AAA discount AND they added a $17 insurance when I specifically remember declining it on sign up. They assured me I would be reimbursed for this. I was reimbursed about $10 of everything they overcharged me. Which was about $30. I did not receive a refund for the Triple AAAGuess I'll go in again for the 5th time just for them to setup my bill properly. This is the worst service I've had from any carrier ever. Get Metro. Save yourself the headachesThe only words I can use to sum up my experience are complete and utter incompetence and devoid of any care for the customer. It makes me more angry the more I look at my bill.
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September 2023 by Sherri jensen
Very disappointed with The lies I was told by the employee. They don't tell you the truth. I was told my bill would $51 a month and I got a bill for 130. Very dishonest employees.
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September 2023 by Sherri G.
I just bought a phone from these guys very disappointed at the lies. They tell they do. Not? Tell the. Truth? They are. Not? Transparent. Whatsoever I was told my bill would be $51 and my bill is $130. Very dishonest employees.
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September 2023 by Alex T.
Literally the worst service I have ever received. I had to go in 3 times to switch my phone over properly from another carrier. Then my bill processed without the Triple AAA discount AND they added a $17 insurance when I specifically remember declining it on sign up. They assured me I would be reimbursed for this. I was reimbursed about $1 of everything they overcharged me. Guess I'll go in again for the 5th time just for them to setup my bill properly. This is the worst service I've had from any carrier ever. Get Metro. Save yourself the headaches
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September 2023 by mien tran
It was quick and easy. Our rep Hai was very friendly and helpfu.
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August 2023 by Elizabeth Mitchell
Jake at the At&t store on Beach in Westminster was very helpful and explained everything very clearly today!.
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August 2023 by Lieng P.
AJ from Stanton AT&T store has exemplified customer service! He is knowledgeable, efficient, and very patient. He listened and worked hard to help his customers! I really appreciate his help , and great service!
