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January 2024 by Viet Nguyen
Terrible customer service. Seems like only one guy works here and is very rude.
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January 2024 by christa l
Does not return deposit after several months of following up.
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January 2024 by Thien Le
This place is a scam. The guy that runs the business will make every excuse in the world to avoid giving your deposit back. He will say he's on vacation while answering the office phone, blame the owner, and then blame you saying you lost it. Go on Yelp and read all the other reviews. They scam pretty much everyone that makes a deposit. I was hesitant to sign up for this place in the first place based on Yelp reviews but it turns out it be true. Take your money elsewhere.
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December 2023 by Jon C.
This place is a scam. Mitch is scum. He'd steel the scabs off my knees if he could. This place is so shady I wouldn't trust them with my trash. They are housing homeless people which makes sense why they didn't give me my deposit. Gotta cover the issues caused by the homeless rift raft. Anything to make a buck, but this place is trash since they keep deposits and put your property in jeopardy. Go down the street, anywhere but here. You've been warned.
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November 2023 by Cynthia B.
You get what you pay for. The rates are lower than many RV storage locations. What you get is a dirt and gravel road with so many potholes in it that you better have everything secure. There were a lot of nuts, bolts, and metal on our site that we had to clear for fear they would pop our tires. The lock is difficult to work on the gate coming in. There are not security cameras. We had our battery stolen and have since secured everything with cable locks. It doesn't seem like it would cost that much to bring in some dirt and gravel to fill the potholes. The owner said he plans to do that when we saw him onsite. I hope he is true to his word. It would also be a good business practice to clean sites between different users. Could be much better than it is with just a bit of effort.
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August 2023 by Richard A.
Do not store your rv here! The owner is not reliable and is a crook. I have been waiting for 2 months for the return of my security deposit after I personally walked in to the office and gave my notice to end my multiple year rental of a space. I returned the gate key and was told that my 110.00 dollar security deposit would be returned. Now I live out of state. 2 months is not acceptable for a refund. You have to pay this deposit the day of your agreement.
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October 2022 by Larry D.
Even though you may be tempted to store your RV, Boat, or trailer here because it's less expensive, don't do it, First, they require a one month deposit and three moths rent up front. The location is a dirty gravel pit under High Tension Electrical towers and lines and the perimeter is secured with only chain-link fencing. Stalls are poorly marked and they consistently allow or place oversized trailers and vehicles in small spaces, which encroaches on your own small space, making parking and pulling out your own vehicle nearly impossible, There is one manager (Mitchel) on the property,,,,sometimes and when he's not there keeping the gate closed now becomes the responsibility of you or the last guy out. The gates locks with only a difficult to operate key lock and chain, I'm sure their are n=many of these keys floating around that were never returned after lease terminations, so there really is no security at the yard. To make things worst, if something of yours is damaged or stolen, they have you sign waivers that make them not responsible. Of course, they are betting you don't know that you can sue them in court, and their insurance company would have to pay, but it demonstrates how dishonest they are. To make things even worse yet, at the end of your lease they will try to find a way to cheat you out of your deposit, and if they terminate your contract early, say in the event of a dispute, they will not pro rate the unused portion of that rent back to you, AND, to add insult to injury they will formally threaten you with police confiscation of your property. These guys are crooks. The onsite manager once slipped up and told me the owner does a lot of business under the table. I have a feeling the Internal Revenue Services might want to audit this one, so you have been forewarned. And, your welcome. Oh, in case you get into it with these people, the Principal (Owner) of the LLC, is a Mr. Waltraud Schubert at 12311 Casper St, Garden Grove, CA, 92845. You'll probably need this for legal service.
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October 2021 by Ian Merrill
Very friendly and helpful staff. Safe spot to store my boat
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May 2021 by Dawn F.
Reasonable rates on storage for RVs, boats, vehicles and trailers. I like the 24 hr accessibility as well. However, our license plate was stolen off our utility trailer nice the last time we took it out of storage, about 6 mos ago. Wish there were security cameras up, but thieves will thieve, regardless of security.
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March 2021 by Woody TheCat
Have had my RV stored here for years. The Owner Bill and Manager Mitch are great people to work with. They have the lowest rates in town and it is just what I need to store my rig. Located right off the 22 fwy and is very easy to get in and out of of.
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March 2021 by Jim Jonston
Lowest Rates in town. Not all the bells and whistles but just what I need. A safe place to park my Boat when I am not using it. Thanks Bill and Mitch for all your help.
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August 2020 by Brenda G.
Mitchell is the Best. Always very helpful and very friendly. We've had no issues with storage.
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July 2020 by Rona B.
The billing is a mess. They have a lot of problems down there keep track of their billing. The online system is difficult and Mitchell has challenges keep the same card on recurring. Soaces are ridiculously close together. I wish I would have Looked for spaces elsewhere. This should be a last resort.
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May 2020 by Deb S.
Purchased an RV from them a few months ago with the understanding that all water damage from previous owner was fixed. What a bunch of liars. Not only was zero of it done but the entire walls are rotted and the floor. Prior to discovering this massive destruction we discovered and reported to them that there was exactly zero maintenance was done on this unit prior to purchase and provided about 15 different examples if not more. I wouldn't buy anything from these people ever again and they should be refunding us for our purchase.
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October 2019 by Derrin R.
I've been using this lot for about 7 years or so with no issues and only a few rate increases. They were much more reasonable than anywhere else I originally called. They have a live night patrol for better security than CCTV only places.
