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December 2022 by D Do (Tuan)
(Translated by Google) I highly recommend this place. I used their service twice and both were great experience. This place sends good and reputable goods. Very polite staff...(Original)I highly recommend this place. I used their service twice and both were great experience. Nơi này gửi hàng tốt và uy tín. Nhân viên rất lich sự ...
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November 2020 by Wesley C.
Customer service is bad. Sent package to Vietnam but they did not deliver door to door as promised. Never come back
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November 2020 by Chi P.
Ever since my sister and her family moved to Vietnam for work I've been using this company to send them care packages. The prices are pretty good, though you can definitely find cheaper places. However, I keep coming back to this place because they are so reliable. They will pack up your box for you very neatly and tape up the whole box very carefully. I just bring the stuff I want to send in a suitcase and let them pack it up for me. The delivery people they use in Vietnam are also excellent. The package arrives within one week and they will deliver every day of the week including holidays. One time they delivered during a tsunami. My sister was so shocked. I've heard of other companies that try to scam the recipient by asking for money on delivery but this has never happened. Also, the boxes arrived in great condition too.
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June 2020 by HONGHAO VO
Nice service
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April 2020 by Sophie N.
I just called and asked for more details about their service since I saw a lot of good reviews below. The man whom picked up sounds like he just woke up, he said the store is closed until April 15th and replied to my questions in the most annoying tone ( lol I'm sorry, I don't know you guys are close and why would you even pick up the phone if your store is closed? ) . Then I asked would there be any additional fee (custom fee, etc) he said just wait until that day and hung up.If you are in a bad mood don't pick up the phone, I'm literally trying to give you guys a business. I live all the way in Florida and I don't know about you guys lockdown rule. I checked online and I saw you guys still open, so I called. You guys should first change your open status on google then be annoyed at customer . I was going to trust your service, willing to pay for all my inland fee ( to your place) and all the fee to Vietnam before the call but not anymore. I'm not even a foreigner, I'm Vietnamese and I spoke in the respectful way and that's what I get?
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February 2020 by Ann B.
We are from San Francisco to come to visit and have to send some things to family in Vietnam. This place has great customer service and open on President's Day holiday. Quick and easy to send. We will definitely come back.
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October 2019 by Alysha Marquez
We have had 3 packages successfully delivered to us in Hanoi in the last 2 months.
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June 2019 by Angie L.
The lady was very nice. She recommended how to save money on shiping cost becuase shipping over 5lb will be taxed on medicine. She helped me save $13 on shiping cost.
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May 2019 by Jenny V.
I have been to quite a few cargo shipping places in Bolsa. One of them lost my package, the others are very rude, poor customer service. I searched on Yelp and decoded to give Deluxe Cargo a try with the a** It's very rare to see a good customer service at an Asian place or store, especially in Bolsa. They are very nice and friendly. They inspected and listed my packaged throughly. No hidden fee charged. I weighted my package at home, 12lbs. And it's the same when they weighted my package. Highly recommended!!!
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May 2019 by Vinh N.
First time customer and the products were delivered and nothing was missing. That's all I ask for. So I'll be coming back here for future shipments to Vietnam. Make sure you take pics and inventory for evidence.
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April 2019 by Ky Nguyen
Good service
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April 2019 by hoang ho
I'd been using their services for over a year without a problem, great place if you're looking to sending anything back to Vietnam. Friendly people.
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April 2019 by Tina Ngo
I'm out of C.A state. I used to order stuffs online to ship here, Deluxe Cargo packed and sent them to Vietnam for me. Deliveried on time and great service.
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January 2019 by T N.
Super honest people and very straight forward. If they cannot help you because your items are restricted then they say it immediately so you know where you stand. All my packages have arrived to Vietnam without anything missing and normally takes about 7 to 10 days. Very reliable company. Highly recommend!!:)
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June 2018 by Thien N.
I like them. The people there are nice, honest, fast, super friendly. They sell everything that you typically want to send to Vietnam anyways. It's great! I bought all the things I needed to for my grandfather.
