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July 2023 by Allen Quach
Send money to VN thought fast. Requested to receive the next day in VN They said it's okay, okay. Ask family members to receive up to 2 days! Monday to 12 noon to move! Business is not reputable ask why there is a second time! Fees over 1 dollar/$100 to send.
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June 2022 by Son Dao
(Translated by Google) I always send money here, although the fees are higher than other places. But send it and get used to it. Today I ran to send money back to Vietnam. I was late so I was about to call in first and was told that the shop closed at 5 o'clock. When I called 4:55, I had only 1 minute left. I still see the shop is still open, but the staff said that the owner has set the alarm so he does not accept customers anymore. Even though it's 4 minutes to 5 o'clock. Well, from now on, don't send money here anymore.(Original)Tôi luôn gởi tiền ở chỗ này, tuy lệ phí cao hơn mấy chỗ khác. Nhưng gởi hoài rồi quen. Hôm nay chạy tới định gởi tiền về vn. Tôi đi trễ nên sắp tới gọi vô trước thì được biết là tiệm đóng cửa lúc 5 giờ. Lúc tôi gọi là 4 giờ 55 phút mà tôi chỉ còn 1 phút nữa tới. Tôi vẫn thấy cửa tiệm còn mở, mà nhân viên nói là ông chủ cài alarm rồi nên không tiếp khách nữa. Mặc dù còn 4 phút nữa mới tới 5 giờ. Thôi vậy từ nay không gởi tiền ở đây nữa.
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January 2022 by Duy N.
Nhân viên Hoa Phát tại Caminito Ruiz , San Diego, vào ngày 31/01/2022 , thái độ rất trịch thượng , hống hách như không cần khách hàng. Theo như những người tôi biết thì cô nhân viên này cũng đã đối xử tương tự với họ . Hoa Phát là công ty hoạt động lâu năm uy tín được đồng hương tin tửơng. Trong số đó có gia đình tôi gần 18 năm là khách hàng . Thiết nghĩ công ty đã đến lúc phải xem lại công việc huấn luyện nhân viên , đặc biệt cô nhân viên vào ngày và địa điểm nêu trên. Xin cảm ơn đã xem qua phản ánh của tôi . Duy Nguyên
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November 2021 by Jackie L.
Nhan Vien Làm Viet o hoa Phat rat la thieu te nhi an noi voi Khach hang coc can tho lo kg co lich su / minh gui tien va gui do o cong ty nay 20 nam roi ma nhan Vien sao kg co an hoc an noi voi Khach sao cai chin qua / sao chu hoa Phat kg bt ha .?Ma de nhan Vien nhu vay hang minh gui ve Viet nam 2 tuan roi minh muon bt Chac coi hang co toi ve nguoi Nha minh chua minh Goi phone hoi nhan Vien hoa Phat co co do lon tui mat May nhan nho giong noi kho chieu mat day tho lo coc can / rat la mat giay tho lo coc can kg tuong tuong dc / o ngoai hoa Phat chi co thuy anh va 1 co da trang lon tuoi la dc de thuong nho nhe thoi / con bao nhieu qua mat day thi dung hon
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October 2021 by Thanh N.
Update: first let me make correction... $500 ($7 fee) $600 ($8 fee) not $12 as previously stated. Well..... of course the lady denies remembering the convo she had w my husband just the day before... so we already considered our battle lost and my husband admits his fault and flaw for not checking the receipt. After much expressed concerns regarding their business services, esp to loyal customer like my husband, she agree to refund my husband half the amt. better than nothing.... But make note, we will no longer be returning here and many family & friends will be warn!!! Good luck to all! Update: First... correction of service fee $500 ($7). $600 ($8) and not $12 as previously stated. We knew it was a lost battle going in to clear this issue out. Of course the lady my husband spoke to denies the convo they had yesterday regarding the payment my husband verbally announce the amount of payment. And after much discussion and concerns of their service practices (as in many reviews on Yelp) she agree to negotiate half the refund. It's better than nothing YOU Be the judge! Will you take the risks? My husband have been here monthly, fOr YEARS for their service to send money home to family in VN. He trusted this business! then on 10/15/21, after many months not able to send $$$ to VN due to Covid lockdown, he went to send $600 (+12$ service fee). My husband VERBALLY ANNOUNCED that he is handing the lady (with glasses) $620, and she gave him the change. My husband was in hurry to to go work and did not check the receipt at the moment (his flaw, but then he trusted this business for years or so he thought????). Then next day 10/16/21, he spoke with his family in VN and had told him they only received $500. My husband was concerned and then now checked his receipt and noticed it was written for $500 + service fee.... Again, I understand this is my husband fault, tough lessen learned!). We shall see what the business and this woman will say when my husband return to confront them next day 10/16/21.. of course it's gonna be hard to proof, his words against hers... With this review, you be the judge and take your risk if you do use their services and BETTER BE SURE TO CHECK THOSE RECEIPT BEFORE LEAVING!!! I have no choice but to give them a one star
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September 2021 by Dave T.
This business is dishonestly to Vietnamese customers, I sent a package cost $150 as advertised display with original Tylenol boxes and other medicines including. I make sure that they will send what ever as advertised. My cousin at Việt Nam sent me pictures of medicines that was received, most from Costco and Sam's club. Not original Tylenol as they advertised. I came to office at spoke to the clerk and she told me as long as Tylenol replacement then it's fine. Very unprofessional answer and don't care attitude . I told her if you advertised one thing but selling different things and dishones to customers then no one will do business with you. You can do it to me only once for all. Be careful when you're doing business with Hoa Phat shipping.
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September 2021 by Hoang D.
Nhân viên hoa phát gởi tiền @ 9455 Bolsa Ave không trân trọng khách hàng với bộ mặt nhăn nhó khó chịu, không chịu Print hoá đơn copy cho khách hàng, ăn nói cọc cằn và cằm tiền đập xuống bàn thiếu tế nhị. Tuesday Morning 09/07/2021. Hoang Dinh.
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March 2021 by Ken Do
(Translated by Google) Irresponsible business. The attitude is not correct. Don't help customers. Don't bother answering customers.(Original)Làm ăn vô trách nhiệm. Thái độ thì ko đúng. Ko giúp đỡ khách hàng. Ko thèm trả lời khách hàng.
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January 2021 by Lan Vy Luong Nguyen
WorstBad service
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December 2020 by Vu N.
Customer service was really bad. I am paying for the service not like they are paying me to send my stuff to vn....
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November 2020 by Linh D.
Bad and very high service charge... Avoid!
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August 2020 by Lina L.
This review for Hoa Phat at Rosemead, LA. I usually come here when I need to send sth for my family in viet nam but the service never gets better. The short hair lady is so so rude and has a very bad attitude. It's so weird she called me to have to pay extra or take my package home because it over lbs even though my package done a day ago and almost ready to go. Then I absolutely decided to take it home and write this review(I never write any review before) because I regret using a terrible business for a while.
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June 2020 by Hung Mai
(Translated by Google) I just bought 12 cans of enterre milk for my mother in Vietnam for about a week, when the milk arrived at my mother's house, it was about to expire, and in July out of stock I did not know that Tiep Hoa Phat is a shop everyone knows coming to such a business is really not right at all I said this is not true, as if ghosts must have a conscience, because my mother in my commune had to pack away, as this one has already worked well and there are also who made me come to the season as if I were going to teach. No history yet(Original)Tôi mới mua sữa 12 lon sữa enterre cho bà mẹ tôi ở Vietnam khoản 1 tuần ,sữa vừa đến nhà bà mẹ tôi mở ra thì sửa sắp hết hạn, tháng 7 hết hàng tôi không ngờ Tiệp hoa phát là một tiệm ai ai cũng biết đến như làm ăn như vậy thiệt là không đúng một chuc nào tôi nói đây không phải gì, như ma phải có lương tâm chức, vì bà mẹ tôi ở xã tôi phải gói đi, như một lần này cũng đã sở rồi à còn những người làm tôi đến mùa như mà làm như tôi đi xin dạy. Không có lịch sử một chuc nao
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June 2020 by Sang Le
(Translated by Google) I give money to pay for the transfer fee and I'm not refundable(Original)Tôi đưa tiền để trả phí chuyển tiền và không được hoàn lại
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December 2019 by lien nickerson
$2.80 a pound in HCM city , at least 10 lbs, if your package is under 10 lbs, they'll charge 10 lbs prices. Mailed on Wednesday or Friday will arrived within 7 days. Included front door service.
