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“Hello Sharon
This is the 3 cart full of returns guy
I just wanted to say I'm so satisfied how you took care of my returns so knowledgeable and so professional great customer service with a smile super good vibe and a busy bee .
Thanks so much . 100 thumbs up”
“Our old pipes were corroded and causing low water pressure throughout the house. This company provided efficient and professional repiping. Now we have great water pressure and clean, clear water.”
“Naddour’s Custom did an amazing job! The quality of their work is outstanding, everything was done with so much attention to detail. They were professional, reliable, and really cared about making sure I was happy with the final result. I highly recommend them if you’re looking for top-notch custom work!”
“It’s your typical Home Depot. I’ve had good experiences here before. Also, and can get busy sometime and held up, depending on the time of day. Overall, four out of five.”
“Mike mgr. was an incredible help to us today as we rented a van. We had purchased a screen door that was defective and had to exchange it so we had to rent a truck to transport. He had the screen door waiting for us and made it easy. All the staff was so friendly and helpful. Very rare at other locations. Thanks, Mike and Staff. We will be back soon.”
“My contractor recommended I visit ProSource. The showroom itself had a variety of options, was clean and organized, and everyone I encountered was very friendly and welcoming.
I am so grateful to have worked with Michael on my project as he was absolutely amazing! I had very specific needs for my hardwood and LVP flooring and Michael went above and beyond to search for flooring options that not only met my design aesthetic but met the stringent construction application required which was not an easy task.
I subsequently went back for his assistance with my bathroom tile selection and again he was so generous and accommodating with his material expertise, design input, and patience in coordinating various back-and-forth with changes required.
Michael was a dream to work with and I highly recommend checking out ProSource for your next project!!!”
“Shout out to Melissa, Jason & Carl. All three were helpful as I was clearing out a bathroom sink & needed the right supplies. They were kind, informative and made it easy to clear it out. Thanks!”
“All around a great store, I recommend it to anyone. Looking for a depot around the area. There's always a few of that stand out, got Jamie at the pro desk. And I'm gonna feel bad for not remembering this study's name with the lady that's always in checkstand 2. Amazing They're all amazing. But, you know, you have this ones that stand out later's head and um, yeah, militating garden is pretty amazing as well.
Great store of great people”
“This rating is for Melissa Pineda from the Gardening Department.
I want to personally thank you for over delivering on customer service. My husband does extensive research before purchasing anything. After completing his research, he chose Home Depot to purchase a weed eater, only to be told that the model he wanted was out of stock.
After speaking with Melissa for a few minutes, my husband walked away, assuming that was the end of it. Moments later, Melissa came running to let him know she had found exactly what he was looking for in the back, a Ryobi 40 Volt weed eater that came with a battery and charger for the same price I would have paid for one from eBay and the swap meet at Orange Coast College. I'm glad I bought it from Home Depot because it comes with a 3 year warranty.
Sometimes, the small things that mean the most to customers go unnoticed. I want you to know that your service was truly meaningful to my husband. Those extra efforts, going out of your way without being asked, make a lasting impact.
Always hold onto that character, Melissa; it will take you to many great places. Home Depot has a true gem…. someone with the ability to fulfill even small, unspoken wishes”
10AM - 7PM
1656 Katella Ave, Anaheim
Home Improvements
“I had a lot of items due to the recent passing of my husband. The folks there were great & I was really glad to not be carrying those heavy bags inside. It looked like they had some nice furniture there too as I walked in.”
“I could say A LOT about the 120lb washer I ordered new online arriving used, dented, and leaking, but the truth is I'm just grateful the manager, Curtis, understood my predicament and took the intiative to make sure I got the help needed to send the 120lb washer back as soon as possible.
Thank you Max for the followup and a HUGE thanks to Louie and Randy for driving over and bringing the washer back with such a great attitude. We should all be glad to know such great service is here in Costa Mesa.”
“I must say I am very pleased with the customer service in this store. I arrived to purchase a chest freezer and had a product description in hand of a freezer that was in stock, but not quite the size I needed.
The gentleman that helped me in the appliance section actually found me the perfect size chest freezer and the bonus was that it was actually much cheaper than the original freezer I had been looking at.
I am highly satisfied with my purchase as well as my experience within the store. I only wish I had caught the gentleman's name, so I could give him the credit he deserves.”
“I was in need of a new floor so I was very confused tired and disappointed with every company until I found this wonderful company. Javier and Jason are amazing they guided me with such a great customer service patient and price I purchased all my flooring. I really recommend them I will buy cabinets soon.
Thank you so much Javier and Jason you guys rock!!”
“Shout-out to the gentlemen in the lumber department! SOOO nice and helpful. They really went out of their way to save me and the repair I needed to do for my job! Thank you!!”
“Great product, I love the two cabinets I purchased, that you can't find anywhere else. Lan and her team are great to work with and could accomodate my custom woodworking. Will definitely use KFB again and strongly encourage everyone.”
“Awesome experience today. Usually it’s pretty good service but today there were three associates helping me find the Ryobi One impact and let me say that they all went above and beyond. They were searching in seasonal, in the back”
“I recently visited the Garden Grove home Depot and to say I was sorely disappointed is the understatement of the year. I was greeted by a very nice young man as soon as I arrived. I believe his name was Tommy, Within seconds of my arrival after being greeted, I'm assuming a manager approached this young man who berated him terribly for not greeting me. I was in shock that a manager or whoever she was would speak to an employee this way! Especially for accusing him of not greeting me, when that was not the case! I was appalled to say the least. She never directly spoke to me or greeted me just ignored me while accusing an employee of false behavior. Very unprofessional. As the next day approached I returned to this home Depot to exchange an item. I walk in the entrance exchange my item and pick up a few more things. I see a young man walking around with a cart so I ask him for assistance, I requested his attention several times, I guess due to his music playing on a small speaker in the he cart he was pushing around he could not hear me! Come to find out to, his name was Jared. So frustrating. I returned to this page just to inform people who this actually was. I knew he was an employee by his orange apron. I get to the front of the store no one to help me check out but all the cashier's speaking Spanish to each other completely acting like we customers don't exist. Such a sad situation what had become of this Home Depot! Tommy is the only reason I will drive from Huntington Beach to shop here! Well done Tommy, Thank you for making me feel noticed and valued, maybe other employees can see your performance and take note!!! I appreciate your patience in not making me feel rushed and your expertise knowledge!I changed my two star rating to five and these are a reflection Tommy's customer service skills. I sure hope Tommy continues to be an employee of Home Depot,if for any reason I don't see Tommy to help me, honestly I can say I will not return to this exact Home Depot location! I hope you promote this young man! He deserves a least a pay raise!!!”
“Toilet handle broke on a weekend. Couldn't wait dor Monday. Took the broken handle to Home Depot in Westminster and told an employee that I have absolutely no idea what I am doing. He was very nice, explaining what needs to be done. He even allowed me to videotape him assembling the various parts. I went home, watched the video, and followed instructions. I ended up with a working toilet handle again! Saved myself a lot of aggravation and money.”
“Excellent Lowe's not only do they have all the hardware and lumber and stuff you need for your home improvement projects by the cash registers they sell a bunch of different snacks they sell gummy cinnamon bears there are times my wife sends me there just to get her those cuz she loves them lol helpful staff fast checkout options”
“Went there to get a 12ft corrugated roof panel and the trapizoid rails for it. The website said they had many rails.
I got the panel, but the right rails were not in the bin, different ones were. I asked an associate & he said that is all they had. I asked a different associate & even showed him the item number on the website off my phone & sure enough they were up high. He went to get a stair ladder but it wasn't high enough, then he went & got the electric lift and got the big box of which I needed 3 sets of six packs.
I went to pay at the Pro place closest to where I parked and the large roll up door was being locked but I could go through the the smaller doors.
The whole trip took 1 hour from getting the panel to payment. If the rails were in the correct place it would've taken half that time. Lowe's does have lots of products but not enough knowledgeable associates. There are a few of them but hard to find.”
“Large selection of quality products on display in showroom and available to order
Friendly, knowledgeable, helpful staff
Easy parking
Highly recommended”
“I had to go into the store to get a refund from my Tuff shed. Had to wait a few minutes to get someone in customer service to wait on me. It's always kind of busy there. I took care of me and I was on my way”
“Gladys gave me the best service on selecting a countertop. Ivan and his crew put everything in my truck even though I didn't ask them to. I tried to give him a tip they wouldn't even take it. I love this place!”
“They have building activities for kids that they have each month i believe. They are fun but a bit challenging at times for both kids and parents ( mainly for the parents because we have to build them lol). We love coming to these events and I really recommend people to go and give it a shot...... oh and FYI you might want to take some needle nose pliers, your fingers will thank you.”
“Great location I love this place cause it’s right off the freeway friendly staff. Everything’s always organized shopping carts in the middle of the hours you need them. I highly recommend any contractor to come and find their lumber and roof supplies.”
“I called them for help with a custom door. They were quick to respond, detailed with what they could do, and willing to expedite it to meet my timeframe. It was wonderful working with them. In the end, after modeling the door in the room, I decided to go with a standard in-stock door from a local supplier. But they were a pleasure to work with and when I need a custom door, this will be my first call.”
“I reached out to Treeium Inc. to see if I could get a free estimate on a project for my frontyard (pavements and gates).Ashley, was the one who assisted me. She listened to what my needs were and sent me a link to look at all the different kinds of impressive pavements that had been done. Unfortunately they did not do gates, but Ashley went out of her way to find a specialist and made a note for them to assist me - regarding the gate. You do not see this 'going the extra mile' service often these days!I sense her smiling (by her voice) throughout our phone conversation; she was nice, cheerful, and very informative.Regardless of the outcome of weather I hire or not, I made an appointment for this Friday.I just wanted to say "Thank you Ashley for your excellent customer service and for your help - you're awesome!"”
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“Home Depot: You can always find the kinds of things you need for building different projects at home Depot. I went there to buy a piece of insulation 4x8 sheet that I thought I could get cut on the sores there but they don't cut insulation there. The guy told me I could take it home and cut it with a exacto knife but I couldn't get it into my car. It was too big that way so he got down off his forklift even though he was doing something else and cut my thing in the in a different ways. I needed it to the different sizes that I needed the best service I've ever had.”