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June 2023 by Lily F.
One of the best.They tend to everything I needed, but or sell.No need to negotiate, very honest quotes.I love co Hai she's my family's go to about gold & diamonds I recommend this store to the highest degree.
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June 2023 by Lils Prudencia
I tried returning my ring because it didn't fit (they have a six day return policy) and the guy was on his phone. Didn’t even welcome me when I walked in. When he weighed the ring he just tossed the money on the table for me. Did not even hand me the money. When I asked to look at another ring he just tossed it onto the counter. SCRATCHING IT. There’s plenty of gold jewelers around here. I recommend going to the Asian garden mall across the street, they’re a lot nicer and will make you feel welcomed. If not. Bolsa street is known for gold jewelers. This one is not nice people.
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June 2023 by lili manurung
so bummed out, I used to love going to them for jewelry. the guy (brother of Linh) became rude the second time I came back, I thought it was nothing but I came back again a third time and when I tried talking to him he was on his phone rude and ignoring me. I almost paid 137 for 0.5 grams (should have been 35.) because he was paying attention to his phone instead. My mom was confused and tried to ask and he started yelling at her. My sister and I stood up for my mom and I spoke to him about his customer service (he was so mean!!) and explained that he messed up the numbers because he was on his phone. I wish it was better, this was my favorite place. Not coming again:/
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May 2023 by Elizabeth Sosa
Very kind and helpful, had a last minute ring resizing that they were able to help me, very much recommend this place.
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March 2023 by Angelina C.
This shop has a really nice selection of jade jewelry- however, the pieces are quite overpriced. $200 for a thin, 20mm wide jade donut is so high! The piece I was interested in did not even have a gold clasp- it was just the jade. Prices were shocking, especially when I've been to many other crystal jewelry shops where a similar piece would cost $40 maximum. When asking to see pieces from behind the glass up close, the clerk helping us was visibly and audibly annoyed at us. After a few mins of asking to see individual pieces, she just walked away. We thought maybe she was coming to the other side to talk but she just left. She was very rude. I went to another shop in the same mall and found much better deals and friendlier staff.
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March 2023 by t dog
i doordash to you guys and you guys gave me a 1 star. i know its you guys because thats the only delivery i made yesterday. you guys are rich driving Bentley and you want to pick on a person that delivers your food. thanks because my account is close to deactivation. and its my only job. you want to treat me like a peasant? thanks alot Vi. you are entitled to pick up your own food next time.
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October 2022 by Jacob Z
No website
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September 2022 by Javier Magdaleno
Very organized ? very nice
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September 2022 by Clover T.
This place is very good place to trade your gold. The owner is very nice. You can call and ask about the gold price anytime l. There also have a very good program for saving gold. For more information please ask the owner.
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September 2022 by Google user
Beautiful little store. The owner was really nice and answered all my questions. I've been looking for a Cuban link necklace with diamonds. They explained the type and quality of diamonds. I ended up getting a bracelet to match the necklace. Looks amazing! Will definitely come back for other jewelry needs. This location is across from the Asian Garden Mall. The parent store is inside the mall. This location is easier to get in and out of though. Definitely worth a trip to see what they got, then you can get some bomb Viet food in the area.
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July 2022 by Janie G.
It was awful! They scammed us trying to con us into some membership. We gave them the money 2 weeks before today because they made us pay by check for a better deal! Then they claimed and said they didn't have record of the receipt we showed them a copy of it was written out by the shop. Then we had to show our online bank statement proving that they cashed the check the next day all while they still wouldn't release our jewelry! 1 hour later they finally gave us the Jewelry! Now never coming again! :(. What a fiasco! Completely disorganized, unethical and unprofessional. The old man (owner in suit) was even yelling at us to prove that we paid for our jewelry.
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June 2022 by DieuThoa T.
Awesome and charitable owners who always give when I ask to donate to charities. I've been doing business with them for decades. Very trustworthy. Highly recommended!
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June 2022 by Nhi P.
I have never left a review to downhill anyone business but the experience they gave me today worse my day and by saying out loud will help the shop either improve their work or help people avoid having a headache and got mad as well. I feel so bad for this company because they hire such awful unpolite unprofessional employees while they suppose to be trained better since they sell expensive stuffs. My mom and I went to the shop yesterday morning, everything turned worsen when we pay, some employees made jokes with an educated attitude like "oh you guys brought a lot of changes, you must have a lot of tips at work huh" or some of them also say "let me tell you, next time you calculate the money, you shouldn't organize them like this because it cost us time to break them down right now". Who talked with their customers like that in this world, omg? Although my mom was patiently explained to them which she didn't have toand I was standing there, listening to their ridiculous saying and thinking, "why am I supposed to know how to organize the money by your way while I have money and I am your customers, ISN'T CALCULATION YOUR JOB, ladies? or why I need to tell you how I made that much of changes, it is NONE OF YOIR BUSINESS". I wished it could end at that time, sadly NO, at first just one lady help us to counselor our needs then when we decided to pay, I don't know where did others employees come from, 1-2 of them gradually came to see us taking our money out and looking at us from head to toes like we're freaks, feel totally awkward and uncomfortable seeing people dissect us like this. Moreover, the lady who assisted us keep forgetting how much she counted so far, so we have to wait for her to recount or even count again by hands, I know they must be careful with the payment but with that much pressure and uncomfortable attitude they gave us, I called it "unprofessional". I respect the owner and the old man who has helped us to understand their products or their policies, and they also have beautiful delicate things in the store. BUT NOT THE SERVICE, I've experienced with jewelry store before but never turn to completely frustration like today. Also because their customers service was too disgusted which made me doubt of their high quality products too. From a first customer and never coming back!
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June 2022 by Joyce P.
I have never left a review to downhill anyone business but the experience they gave me today worse my day and by saying out loud will help the shop either improve their work or help people avoid having a headache and got mad as well. I feel so bad for this company because they hire such awful unpolite unprofessional employees while they suppose to be trained better since they sell expensive stuffs. My mom and I went to the shop yesterday morning, everything turned worsen when we pay, some employees made jokes with an educated attitude like "oh you guys brought a lot of changes, you must have a lot of tips at work huh" or some of them also say "let me tell you, next time you calculate the money, you shouldn't organize them like this because it cost us time to break them down right now". Who talked with their customers like that in this world, omg? Although my mom was patiently explained to them which she didn't have toand I was standing there, listening to their ridiculous saying and thinking, "why am I supposed to know how to organize the money by your way while I have money and I am your customers, ISN'T CALCULATION YOUR JOB, ladies? or why I need to tell you how I made that much of changes, it is NONE OF YOIR BUSINESS". I wished it could end at that time, sadly NO, at first just one lady help us to counselor our needs then when we decided to pay, I don't know where did others employees come from, 1-2 of them gradually came to see us taking our money out and looking at us from head to toes like we're freaks, feel totally awkward and uncomfortable seeing people dissect us like this. Moreover, the lady who assisted us keep forgetting how much she counted so far, so we have to wait for her to recount or even count again by hands, I know they must be careful with the payment but with that much pressure and uncomfortable attitude they gave us, I called it "unprofessional". I respect the owner and the old man who has helped us to understand their products or their policies, and they also have beautiful delicate things in the store. BUT NOT THE SERVICE, I've experienced with jewelry store before but never turn to completely frustration like today. Also because their customers service was too disgusted which made me doubt of their high quality products too. From a first customer and never coming back!
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May 2022 by Hoah L.
Safe your time and stay away!!! The owner do not keep her words. Once you buy their jewelry and walk out that shop they will not welcome you if you come back for the free service that they promise you...
