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December 2023 by Linda Moon
Very helpful service. Good selection. Free samples are a plus.
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November 2023 by Brain Drained
Brooke and Raul were fantastic and patient with us as we strategized around our flooring job with our new home! They ensured we got the best rate and our timelines were met so we could land our schedule and hugely improve the look of our home.
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October 2023 by Gordon TK-71253
Amazing customer service! Brooke really knocks it out of the park. She is extremely knowledgeable and quick to address our needs! Thank you for making this process as simple as possible!
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September 2023 by Veronica Davis
Personable and friendly service by Raul and Brook.I will use LL flooring again........
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September 2023 by Kristina R.
Brooke is the best! She was so helpful and knowledgeable. Thank you for your help Brooke! We're so excited about our new flooring.
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June 2023 by Ya- Ya
Many options. Good price point.Very friendly, helpful staff.Brooklyn is a knowledgable educator and guide through the process of choosing a good match for our kitchen cabinet sample. We choose our flooring on the spot. She made it easy! Thank you, Brooklyn!
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April 2023 by C-Lo Tessla
We got everything we needed thanks to help of Brooklyn! She was so helpful and friendly. We got almost everything here and only needed to pick up a couple of other items at another nearby store. Definitely recommend - Raul and his staff are amazing here!
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December 2022 by Jesse Orabuena
Staff needs trained in customer service & communication skills - Deff won't be back to this branch - Lazy ?
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November 2022 by Robert P.
We are very satisfied with this store and the pricing and service they provided us. They kept our flooring until installers they recommended could pick it up. Thank you!
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November 2022 by Jeffry Morris
No complaints. Very helpful.
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October 2022 by Dan Meskel
LL Flooring at Westmister has a very Friendly Staff. They have everything for your flooring needs and can deliver through 3PL.
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June 2022 by Marilee C.
Professional, knowledgeable and friendly. Good variety of quality floors at a reasonable price. Absolutely recommend this business.
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April 2022 by Tom M.
The worst customer service. Went in on Sunday, April 24. Young man in charge looked like he was still in high school. Barely acknowledged us as he was busy on his phone. He went into the warehouse returned a couple minutes later and proceeded to ignore us. I had to ask him for help with the flooring. He didn't seem to know much and seemed perturbed that I disturbed him from his personal texting. We asked for a sample. He gave me a look that now I had totally ruined his day, went to the warehouse and never returned! I poked my head into the warehouse and behold, there he was texting on his phone. He saw me and then completely disappeared. Why a business would hire such a lame employee is beyond me, but LL just lost a whole house job.
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April 2022 by Dayna Rodgers
My sister Courtney and I, purchased our floor at LL flooring and the final decision was made for one reason and one reason only and that is the sales associate James, at the Westminster store. I am in the design industry. Working with five star hotels and resorts all over the world. I received four quotes from different companies for my new home. James is probably the best I have ever worked with. Gives excellent advice. Returns every phone call. Continually follows up. Knows his product. Takes thorough notes. Always does what he says he’s going to do as far as emailing quotes and documents. I am not an easy customer. I need information. James was able to answer my many many many questions about the flooring they carry. Very knowledgeable.In this time of poor customer service and no one wanting to work this gentleman is absolutely one of the best I have ever worked with. I am happy with our final decision and would and will recommend James and LL flooring to anyone.
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March 2022 by Dayna R.
My sister Courtney and I, purchased our floor at LL flooring and the final decision was made for one reason and one reason only and that is the sales associate James, at the Westminster store. I am in the design industry. Working with five star hotels and resorts all over the world. I received four quotes from different companies for my new home. James is probably the best I have ever worked with. Gives excellent advice. Returns every phone call. Continually follows up. Knows his product. Takes thorough notes. Always does what he says he's going to do as far as emailing quotes and documents. I am not an easy customer. I need information. James was able to answer my many many many questions about the flooring they carry. Very knowledgeable. In this time of poor customer service and no one wanting to work this gentleman is absolutely one of the best I have ever worked with. I am happy with our final decision and would and will recommend James and LL flooring to anyone.
