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April 2023 by Iblis Saleh
Love love it Beauticious Treatment
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March 2023 by Brandon Rafael Uribe
Very warm & friendly people, highly recommend visiting. Kathy super helpful!?
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January 2023 by Takanaka
Megan and Kathy were awesome. It was my daughter's first ear piercing experience and they couldn't be more professional and caring. We braved the rain today and just walked in the store. They greeted us and after my daughter chose her earrings, they took care of her like she was their own child. The earrings (both ear lobes) look great!! Really appreciate the experience today ladies. We can't wait to come back and see ya soon!
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July 2022 by Kathryn W.
Back in the day, this Merle Norman store used to be great. Now, it's just so-so. The biggest problem I've had when buying items here are the horrible stock issues. Lucky today they had what I needed now, like their matte moisturizer but they were out of stock on a lip item I wanted. They did offer to ship the lip product for free to me, which was nice. Browsing around I still noticed very low or out of stock on several products and makeup shades throughout the store. I think next time I will order online direct from Merle Norman website just in case they are out of stock on what I need next and save me an unnecessary trip to the mall. Also, I saw prices were cheaper online too.
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August 2021 by Sherry Argov
The Westminister store is owned by the same person who owns the Torrance location. I will not return to either location. The first time they double-charged my credit card — I was charged around $600 instead of $300. I had to go back, and was treated in a very nasty manner by Mina. The second problem is that both locations are under-stocked or “sold out” on half the colors. I found myself settling for items that were available rather than buying colors that were my #1 first choice. Each time I made a selection they kept telling me they were “sold out“ on the colors. They would have lip liners with no lipstick to match lipstick without the matching liner. As a result, I exchanged a couple of items to try to match colors because the selection was so limited at both stores. Kathy was slightly more accommodating at Westminister but I did not appreciate the comments that were made after I left the store which were repeated to me by the Torrance location. SEE PHOTOS BELOW. As obvious by the photo, I buy a lot of cosmetics not only for myself but for several other women in my family. The customer service at Merle Norman is not what it used to be. You don’t need to graduate from Harvard law school to know that treating clients with respect and basic decency is the most important thing in business. Overall—one star because I was disappointed in the customer service.
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July 2021 by Katie H.
Mina is wonderful! This is the best place to get your children's ears pierced in the South Bay. The staff is warm, encouraging, very kid friendly, patient. They are total Pros at what they do.
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April 2021 by Cynthia L Lopez
Great shopping in the boutique.
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November 2020 by Carly C.
I cannot recommend this place more! It was incredibly clean and she was super sweet. I went to get my second piercing in both ears. She worked with me to make sure it was exactly where I wanted and the process went smooth and fast. I have an issue where I pass out near needles and once again it happened here. She knew exactly what to do and helped me without question. Amazing experience and would recommend them to everyone!
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May 2020 by Rose Ohr
I've been going to this store for 46 years and I love it. I get treated like family there. Kathy, the new owner is so kind and friendly, and she is currently working hard from home due to the pandemic. She will take phone orders and mail it to you. I started using Merle Norman as a young woman. I had some skin issues, but I found this was the one product that fixed them all. People are constantly telling me I look so much younger than I am! Great product line!
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January 2020 by Courtney Hannon
Nancy was INCREDIBLE ❤️ She's extremely knowable and has a great personality. Huge selection, warm environment, assisted facials, and makeovers available.
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December 2019 by Summer T.
Oh my gosh! This place is awesome. Me and my boyfriend came here and "Salin" offered me and him a free facial, we didn't need to buy anything at all, it was all at their convenience. We said why not! As she did both of our facials, she was so sweet, nice, and knowledgeable on everything we asked about the store/products/facial! She is so nice, we loved her and it made us love the store too! God Bless Salin, thank you for the awesome experience!
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November 2019 by Kristen Bendanna
I've gotten both of my daughters ears pierced here. One at 6 months old and the other at 5 years and it was a great experience for both of them. Very hassle free. They also offered me a free facial or makeover for spending $50. I took them up on it for the following weekend. The facial was ok. They aren't really set up for spa services, but the products are good and the girls put effort into their work. You can tell they really stand behind both the makeup and the products. They gave me a stellar makeover and with purchase of two products they sent me home with a free skintelligent gift. I'm looking forward to trying that out and will be back for future makeup needs.
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September 2019 by Sacha K.
This place was very professional and friendly. The lady there was very fast and it did not hurt at all. I was very nervous but she reassured me and did it quickly. Overall she made a potentially scary experience memorable and painless! Would highly recommend for all ages!
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August 2019 by Candice Elizabeth
No tears ear piercing. My daughter literally wore a smile through the entire process- and she’s 6!
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July 2019 by Valerie B.
Nancy was great with my girls who got their ears pierced. She was very professional and gave them certificates after. She took her find and measured well to make sure they were even. I got my nose pierced their a few years back and also a great experience!
