-
October 2023 by Deejay Jaybee (JayBee)
Cashier looked drunk or high. Stumbling around and pressing wrong keys on the register. October 15, 2023 @ 7:38pm.
-
January 2023 by Ngoc T.
Lack in manners, rude, lazy, uneducated and BAD service from the KENNY (Asian cashier)
-
November 2021 by Mohamed Abdul Aal
The guy working for car washing is so rude, impolite and disrespectful.
-
October 2021 by Mohamed A.
The guy on car washing is so rude, impolite and disrespectful
-
August 2021 by tom truong
Credit Card reader has problems for months, how will they address credit safety
-
March 2021 by Adrian C.
Rude employee! I came at 1am on 03/08/2021. The lazy guy is working there complaint my friend because he put his two small bags of trash in the trash bin. The white guy told my friend that my friend should go to somewhere because he has to clean it. Why the owner paid for this lazy employee? And why my friend and I need to hear this complain ? I swear at god that I told the truth and this is the first time ever I heard something like this circumstance. Wish that I know the name of that lazy guy so I can put his name in here
-
December 2020 by Mattew V.
Rude customer service from the cashier. I needed help with the car wash machine because as I inputted my code into the machine -- it said the car wash was not in service and couldn't be used. But there was a car in front of me who was using it 5 mins ago ....... I tried inputting my code again but it said it has already been used. I went inside to tell the cashier my problem. He was very rude yelling at me as if it was my fault. I'm not one to cause a scene, but man he was definitely trying to test my patience. I screamed back at him and he finally backed down telling me to calm down. I was so in disbelief that I was treated this way. Definitely will avoid coming here!
-
October 2020 by U. Ready Esquire
SCAM ALERT! CASH ONLY!! DO NOT GO HERE. USED MY CARD AND GOT CHARGED DOUBLE AND HAD TO CANCEL MY CARD. DO NOT USE CARD HERE FOR ANYTHING!!
-
October 2020 by Samuel Eun
I used to go to shell more often, but because of the pandemic, the number of my visit went down a lot.They have many lines so you can get a spot quickly, and the best is they have car wash. It is easy to pay and use and get some discounts for gas when you get car wash combined.The location is the corner of the big streets, so it is very easy to access.One time I saw the broken handle and told the clerk and he explained me well and helped me to get another spot. When I pass the day after, it was fixed.Good maintenance! But the price is always a little bit higher than other gas stations. I don't know why.If you become a member or have a associated credit card, they do give you a discount.You can also use the convenient store with the gas station.
-
July 2020 by Aaron H.
I came to this gas station today 7/4/2020 at 10:00 AM for fill up the gas and need for car wash $8 dollars.After fill up the gas then I get through the car wash for washing my car, but the washer works only couple minutes and shut down does not work any more. I came inside and talk to one guy inside and asked for what happened and why the machine stopped then the way he told me just drive out and he said if I want t wash the car and have to pay another money, the way he was talk to customer very and very bad.I will never come to this gas station anymore very bad altitude with customer and not honor and respect customer.
-
April 2020 by Dorian Ortega
Delivery drivers during “quarantine” look elsewhere
-
March 2020 by Mo Escalante
I'm a chevron guy, but when in need I've stopped by here and pumped a few dollars. Relatively Cheaper than other gas stations for the area. Never stopped inside of the counter or bought anything else.
-
October 2019 by Michael N.
Asian dude at the counter was a total douche. Not sure if he was the owner or what but that's not good strategy for running a business.
-
October 2019 by Ha N.
Poor customer service. We're not from this area and apparently the pumps in California requires a bit of push to activate. We asked the guy running the counter for assistance and he was super unpleasant. He told us we didn't know how to used the pump and the transaction cancelled in a very rude demeanor. He did not offer to rerun our card. Just told us it's refunded so we can be on our way. Rude.
-
August 2019 by Adrianna Henriquez
Great customer service
