The Waterbed Doctor is a trusted and highly recommended independent waterbed store located just steps from the center of town. Serving all 50 states, the store offers a wide range of products, including brand new waterbed bedroom sets, softside waterbeds, and replacement waterbed parts. Customers appreciate their free delivery service directly to homes and the option for in-store pickup. Many reviews highlight the store's excellent customer service, with staff members being helpful, friendly, and prompt in following up on orders. Customers share positive experiences with quick shipping, good condition of products, and helpful guidance, especially when assembling or upgrading their waterbeds. The website is described as user-friendly, making it easy to find and purchase the desired products, including upgrades like waveless mattresses and accessories such as sheets and covers. Despite occasional delays due to manufacturer issues, the store consistently provides great prices and reliable service. Customers also commend staff for going above and beyond to ensure satisfaction, including assisting with shipping details and offering helpful advice on product use. Overall, The Waterbed Doctor is known for quality products, attentive service, and making sure customers are happy with their purchase, earning loyalty and recommendations from satisfied buyers.
Marty helped us by answering an email about a leak in our mattress on a Sunday morning. We had a replacement in the bed by Sunday evening. He gave clear instructions for a DIY installation and it went quite smoothly. Thanks for your help Marty, we're passing on your info!
February 2024
Excellent company to deal with spoke to the owner several times and he was very knowledgeable.
January 2024
update after 2 months. super! love it. the bed is an 8400 soft sided with 2.5 inch pillowtop.
