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March 2024 by Lisa K.
The manager Daniel Desmond & staff were extremely helpful with every detail of my move. they were so kind & patient with me as I navigated each all the issues.
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January 2024 by Roman Fernando
There is no replacement for excellence in customer service. You can’t automate the personal touch a service professional provides with a smile, explaining the details which can’t be found on a website, or the patience in answering questions. Nicholas at the Westminster U-Haul location is the epitome of customer service. His gracious nature is authentic . Nicholas took the time to explain the fine details of my rental and helped me tremendously. Thank you Nick for being an example to all other service professionals. Nick needs to be able to share his years of experience with other employees so customers like myself return to U-Haul. See you soon Nick for my next rental.
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January 2024 by Roman F.
There is no replacement for excellence in customer service. You can't automate the personal touch a service professional provides with a smile, explaining the details which can't be found on a website, or the patience in answering questions. Nicholas at the Westminster U-Haul location is the epitome of customer service. His gracious nature is authentic . Nicholas took the time to explain the fine details of my rental and helped me tremendously. Thank you Nick for being an example to all other service professionals. Nick needs to be able to share his years of experience with other employees so customers like myself return to U-Haul. See you soon Nick for my next rental.
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November 2023 by Kelly T.
Went for propane, only one person working. Waited 10 mins and just left. It's like this all the time.
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November 2023 by A A
Great place for hauling n moving needs.
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November 2023 by Sam L.
I reserved an open 9ft. Trailer by phone. When I got there to pick it up, they asked if I have a 2" ball. I said that when I reserved I was not told that the hitch needed for that particular trailer was not included and now I'm told that they don't rent them....that if I want to rent the trailer I will have to BUY a hitch that I would use ONE TIME??????? I asked to speak with the supervisor and he repeated what the cashier said. They don't rent them, sorry. I will never rent anything from them and I will tell all my friends and family not to as well.
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October 2023 by Bonnie N.
Great service considerate prompt no issues at all with the rental would recommend this store
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October 2023 by Tammalee Palmer
The worker was so nice and explained everything . He answered questions I didn't know I should ask. It's the best Uhaul location I've ever been to!
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October 2023 by Kelly R.
These guys made my week my reservation was ready the equipment was newer and in good shape the staff was more than helpful and they saved me a lot of money thanks gentlemen
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September 2023 by Kathleen Le Fierce
Friendly and efficient. Got us in and out. Very convenient location. Will helped us and was super friendly and helpful.
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September 2023 by Matt H.
I needed a hitch for my SUV so I could use my bike rack. I went to a couple of the big name places that sell racks and install hitches and they quoted me North of $500 just to get hitch installed. U-Haul did it for about $350. The hitch looks great, the installation looks solid, and it was a national brand hitch put in without any U-Haul branding on it. Overall, I'm super happy with the work.
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July 2023 by berzerkerrick
Came to my pick up some moving boxes. I parked in customer parking. Not long after a semi pulled in behind my truck blocking me in. He proceeded to unload slowly very much taking his time trapping me there far a long time. No one working there seemed to care. I would never go back.
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June 2023 by Wayne G.
We made our first trip to a U Haul fort propane because they are open 7 days a week. It's clear they are used to filling RVs. It was reasonably quick and at a fair price. The suggestion is to come after the morning rush especially on weekends.
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June 2023 by Kent R.
Stopped in on a Saturday morning to rent a small trailer. Took about 35 minutes to complete transaction. Returned trailer about 2 hours later but they were too busy Helping the 2 other customers that were buying packing supplies and dumb shit to terminate my rental. Had to do it myself on the app after waiting 20 minutes for guys to come out and help. Not a bad place if your not in a hurry
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May 2023 by Aila Shaw
Nick and Dan, Helped us out and they were the absolute best! Gave us lots of insite and answered every question under the sun that we had. Great service. Definitely prefer this site over all the others that we have visted. Thank you so much!!!!!!
