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April 2024 by vickie Casey
Forget thunder Valley you will have a much better stay here at hard Rock. Casino. The rooms are much better. The atmosphere is more welcoming. Hard Rock will not Rip off your Jackpots. Security at thunder valley stole 16,000 from me and 30,000 from another patron, they don't pay on jackpots that are easy to steel. Hard Rock is world wide and very honest. Spend your money here
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April 2024 by Manny deSantiago
Food was not properly prepared to our instructions would have second thoughts about eating there again.
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March 2024 by Robert Alcorn
I absolutely love the Hard Rock franchise. I've been to quite a few locations and always grab a pin. The food is always good and the service is even better. I come here any chance I get. The slots are good, and the card games are just as good.
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March 2024 by Rick Revill
Saw a great show nice venue... beer cost ridiculous $22 for a large beer... casino. Was very disappointing win ratio was lower then betting (50 to win 7) most casinos you hear people yelling while playing the slot machines when they win jackpots. No yelling, no excitement. Was there for two and a half hours. Would not in any way. Recommend gambling at hard Rock casino. Go there to see shows but do not gamble there
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March 2024 by DENNIS HOLLAND
We love the cafe, we come on Thursdays and always have Shelby as our server, she is so wonderful, full of life, great personality & sense of humor, we just love her. Please pass on our sincerest thanks. Dennis, Cathy & family.
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March 2024 by Rey Cosmic
Vegetarian options: Limited
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March 2024 by Denise Pelton
I'm always happy at Hard Rock Casino. My son and I Love Bingo, everytime I played I won good money. Machines have been equallygenerous! The atmosphere and spending quality time with my son is awesome! Thanks alot!!!
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March 2024 by Satphire Jones
Now this is gonna really be weird because you would think that I would have given Hard Rock Café minus stars. No , I do understand accidents do and will happen. With that being said, this place was AMAZING. We did not come to gamble, we came to do a review on the café the restaurant itself, we were there this Sunday the 10th of March 2024.First of all, I would like to say, the line was out the door and I thought it was going to move slow, but it didn’t, it moved very quickly, then once we were in, we were seated by very nice gentleman, then our waitress came. It’s a buffet, so that means, “all you can eat.” You serve yourself, but this waitress was so nice she was very nice. I couldn’t complain about any service when it came to her. She was spectacular so it was all you can eat lobster and crab. It was also New York steak the New York steak melted in my mouth along with the lobster. Oh my goodness it was so good Just talking about it right now makes me wanna find somebody to take me out there but it’s not Friday and it’s not Saturday and it’s not Sunday. The price for the adult was maybe kind of close to $55 $52 plus tax and kids are $26 And you would think that’s a lot it’s worth it it’s all you can eat. The side dishes were good too. I mean this food was amazing. It was fresh. They were bringing out constant, lobster tails and lobsters and Dungeness crab and king crab. They have fried shrimp they had shrimp you could put on your salad. It was so good.Now I did have a problem, and got a piece of carrot cake and I unraveled my fork and my knife and my spoon from the napkin the fork had a piece of rice in between it and the cake had a piece of hair and a long piece of hair Now I know you say why didn’t you give it a minus? The reason is because of the way they handled the situation. I called the waitress over to the table and I told her to tell me what the piece of hair was and she acknowledged that it was haircut . She did not try to play me. She acknowledged the food in the fork and she apologized. She bought me a clean fork and she told me that she was going to the manager to make the complaint for me and she will be back with the manager. Now, it took them a long time to come back that’s understandable. They probably went to look at security footage to see if I was scamming. I would have done the same thing if they did this. When our waitress came back she said they would give me back all of my money. No arguments or anything. The Golden Rule was definitely applied at Hard Rock Café. I was very Impressed. Do you know how hard it is to get great customer service and to receive amazing customer service at this establishment compared to thunder valley oh my goodness. Yes, at thunder Valley everything was greasy and it taste dry and it taste old so I don’t mean to compare the establishment but that’s how I feel. Shout out to hard rock Café shout out to hard rock Casino, because it looked like everybody was having a great time at the casino too. That day they were giving blenders away. So, even though that little issue had occurred, I could look over that and I didn’t take all my money back. I only took half I felt I had eaten a lot of the lobster a lot of the crab, a lot of the steak, mashed potatoes, and everything that was presented in front of me, so that’s why I only took half the money back. Once again, oh my goodness, the lobster was amazing. And yes, we left a tip. The lobster was so good so I hope this review will help somebody who is wanting to know if the establishment was a great one. It was amazing even with the mistake is still was amazing, they still receive five stars from me deuces
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March 2024 by Rt Galvez
“There’s always room for improvements”Food is ok. Freshly made by order.Not a lot of options to choose.Spend $100 on food and get a 50% OFF at the gift shop.You can still breath the second hand smoke while eating BUT it’s worse if you choose to eat at YOUYU?. The air ventilation is not good.Parking: Free parkingKid-friendliness: High chair availableWheelchair accessibility: Ramp available
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March 2024 by
I ate there before and loved it but this time was busy due to a DWTS event. Told there was a 45-1 hour wait so we left. I was told there was no reservation that night. While at the show I made a reservation on open table successful! So I felt the host was dishonest about no reservations! Upon return there was no line. The waitress was amazing but the food was disappointing. It was my friends first time at the eatery she said her food was cold and her salmon was dry. The main bar was backed up but the bar tenders were nice and controlled the crowd who tried to cut the line. From what I observed Hard Rock wasn't prepared for the crowd what so ever. Very disappointed.
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March 2024 by AngelinaC
Food was great. The table was really nice. We were seated in a nice, quiet room and in front of big widescreen TV, awesome and what a treats. I'll make sure I'll use your websites more often. I really enjoyed our last minute dining. Do you have any membership on making reservations to your site, so I could easily navigate and have my profile and not typing my name, my address, and my phone. It's so much convenient to just login to your sites and make my reservations. Thank you very much for fantastic services.
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March 2024 by David Pagtalunan
Don’t have really anything to complain about except I wish there was a 24/7 store there to get food or other things when needed especially if staying over. Other than that all else is great.
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March 2024 by Casey Landis
Nice casino just wish they payed alittle more.
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March 2024 by Dawn Darnell
Food was great and didn't have to wait very long to get
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March 2024 by Nilda Figueira
I really loved the lobster and crab buffet ??
