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January 2024 by Jodi
Luv this car wash! I go every wknd,it's a great price,good car was,& it's fun going through the car wash,then u get 2 vacuum & friendly/helpful service.Luv it! HIGHLY RECOMMEND!
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November 2023 by Nepal N.
Great customer service. Michael went above and beyond helping me with getting my car clean and ready! Highly recommend
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September 2023 by Mike Esco
Recently went in for a wash, and left with three nice scratches on my drivers side window. Obviously this is the door I look at the most so I noticed them right away, when I told them about it. One guy tried to help by looking in the cameras but he saw no scratches when I drove in so he wanted to look at another angle. The boss came and immediately shut me down and said it was impossible that I got scratches on my window. I didn’t even ask for a compensation or anything I just wanted them to recognize (and hopefully fix) their wash that is damaging some cars. I got treated as if I put those scratches there on purpose. No respect and I won’t trust them again with a car wash. You get what you pay for ? I advise going elsewhere it’s not worth the stress
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September 2023 by B A
Been going to this car wash for a while, they always turn the top machine off to accommodate my overhead storage. They didn't for whatever reason this time, and it destroyed it along with cross bars and the rails on my vehicle. Manager saying they aren't responsible and scribbled his name off of the report sheet after i went back to take a photo of the report. I have photos of damage and of the report he scribbled his name off of (great business practices!). If they do not rectify this situation and accommodate me for damages through insurance, I'll leave this review up with thousands of others, and post everything everywhere so everyone knows not to come here. If they fix it, I'll remove it and move on.
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September 2023 by Elizabeth M.
this is by far my favorite drive through do it yourself car wash! Been going here for years and years. Today I got the best service ever from DIEGO. I told him I had impossible to remove gunk on my hood. It has been stuck on my car for 6 months and nothing has been able to get it off. Today, he sprayed it with the bug remover and did some serious scrubbing until he got it 100% off. This meant the world to me and I am so grateful that he went above and beyond to help me. I also want to say that the $15 diamond wash today also removed all off the stuck on mud inside my rims and got my rims looking like they were brand new. Thanks 5 N Go!!!
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August 2023 by P C
Been going to this car wash for a while, they always turn the top machine off to accommodate my overhead storage. They didn't for whatever reason this time, and it destroyed it along with cross bars and the rails on my vehicle. Manager saying they aren't responsible and scribbled his name off of the report sheet after i went back to take a photo of the report. I have photos of damage and of the report he scribbled his name off of (great business practices!). If they do not rectify this situation and accommodate me for damages through insurance, I'll leave this review up with thousands of others, and post everything everywhere so everyone knows not to come here. If they fix it, I'll remove it and move on.
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August 2023 by Vivian Ramirez
Worst car wash, they don’t have a mirror going in and there was an older man that doesn’t speak English who told us how to get our tires in the rail. We put the car in neutral and we were going in because he told us we were good. Then the older man runs inside and taps out windows telling the car is NOT OK, it gave us anxiety, I couldn’t hear him so I put the window down and the soap was being thrown. I told him to get us out of there yelling loudly so he can hear me since he is a older man and can’t hear very well. They stopped the car wash and he had me reverse out. I asked to talk to the manager because this was not a good experience and stressed us out since we were inside, and the older men would not give us instructions on what to do or turn off the car wash and you can feel the tire in the back left side was not aligned inside the rail. it freaked us out because we don’t want damage to the car and you are literally stuck at that point and the older man did not stop the car wash. I told the manager that instead of investing money in dinosaurs outside they should invest money in putting a mirror so people can see themselves going in the rail Correctly, I told him to give us our money back and we were out of there. You have been warned, I would not go to this car wash if I were you. There is one somewhere else that does have a mirror and you know how to get in however, it’s back in Downey, where we used to live. We ended up having a family member wash the car at home. no matter how many times you tell this owner and manager to put a mirror they will not listen. Anyways, unfortunately they are the closest to my house and I will not be coming back. We will go back to Downey when we need to wash our car. Also, I asked to talk to the owner and the manager says they never see him and don’t have his information to contact him. You all need to go to a place where you could talk to an owner that takes responsibility for his business. I am also a business owner and, it’s not fair for clients not to be able to talk to an owner. They really don’t care what happens in there and you get nowhere with the manager.
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August 2023 by Daisy Negrete
Absolutely love this car wash been going here since it opened
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July 2023 by Tanner R.
I've been going to this car wash for 5 years now and there's this older man that makes my day every time I'm there, he's so respectful and he deserves a raise, hire more people like that old dude he rulez!!!!
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July 2023 by Jasmine Garcia
Best car wash I’ve ever been to. Good experience every time I come here, reasonable prices. ?
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July 2023 by Martina T.
This place is great, very clean and organized. If you check in they give you a free orange towel. They have the $7 express wash. Vacuum is free self service. There are many available.
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July 2023 by Charo B.
The cost of washing the car is very reasonable, they do have to work in the vacuums as the hoses come loose, creating a problem of moving to another stall to get the car clean
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June 2023 by Los Escaladores Niños Cortez
Nice place to stop by and get your car washed. Plenty of vacuum stations and great customer service by the employees.
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May 2023 by Hernandez R.
I come here all the time but lately I dread coming here not because of the wash or vacuum. But this old man that works there I find him rude & as if he is laughing when you drive up to the rail. He doesn't have good customer service I've had a membership since this place was opened but now thinking about switching. I don't feel welcomed when he's there
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April 2023 by Hyouk Jun Lee
best express car wash shop for me so far
