AAA Whittier Insurance and Member Services is a reliable and accessible provider of various insurance policies, including auto, home, renters, and life insurance. The business is known for its exceptional customer service, with friendly and knowledgeable staff who guide customers through the process efficiently. Customers appreciate the convenience of the 24-hour Roadside Assistance, which offers assistance with jump-starts, battery replacements, unlocking vehicles, and fixing flat tires, whether the customer is the driver or a passenger. The business is praised for its quick and professional service, with customers often leaving with a smile on their face. However, there is a suggestion for the staff to maintain a more professional appearance, such as wearing uniform shirts or polos, to enhance the overall impression of the competence and expertise of the team.
Donna, is a great supervisor! I had a minor issue but she resolved it very quickly, effectively, professionally and very knowledgeable. Also, thanks to the employees whom were very professional as well. Thanks for being patient with me.
January 2024
Have been coming here for more than 12 years. Very friendly associates and very knowledgeable on what they can do.
December 2023
Been coming to this office for years ,bc of their good customer service ,fast and ,clean .
