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March 2024 by Joey
Stay away from this store they will tell you anything to sign a contract. Manger Cassandra is a b/s liar. Promises to call me back never does. Cassandra how do keep a straight face while lieing to a customer?7/27/18 to the owner of this store: Looks like your responding to all the low ratings except mine, wonder why? Maybe your the one who trained the B/S liar CASSANDRA! It’s ok though, AT&T reached out to me and helped me out! Can’t wait till your on Yelp!6/16/23 Hope Cassandra has been fired by now, or is she still ripping people off?2/28/24 Has Cassandra been fired yet????Still no response from owners of this horrible store…..3/1/18 Someone responds 6 years later??? What a joke!! Must be computer generated response! Stay away from this store…. Please Fire Cassandra!
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March 2024 by Lisa Brown
Customer service is great every time I come in , staff is very knowledgeable and helpful .
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March 2024 by Sergio Rodríguez
Walked into this store to upgrade my phone. I was kindly greeted by the staff and was informed about all the deals and promotions, The manager at this location went above and beyond in helping me set up my new iPhone. She was knowledgeable and patient. I will be returning to this location, great service ?
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December 2023 by Meliza Hernandez
Horrible customer service. Be careful with the info these people provide. I came for help because I was being harassed and the rep didn't help me as it was supposed to so I got my line but not my phone charges in my own account and he was securing to me it was going to be done and it wasn't so the third party had a increase due to the change and start3d harassing m3 and was forced to buy another phone.Do no come to this store. There too busy chatting with each other that they don't pay attention to what u need help on.
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September 2023 by Miriam Ryan
So helpful! Zayna helped me with my phone and got it functioning better!!
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July 2023 by Karen Hernandez
I have been meaning to stop at ATT to upgrade my phone but dreaded it for months since I hate waiting in stores for an available representative. However, I am so glad I went into this store yesterday! Mario was extremely patient, kind and helpful! He answered all my questions and made my shopping experience extremely simple and stress free. He deserves a raise!!
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May 2023 by Lorraine Rios
I always come to this store and they always have the best customer service. I always walk out happy with my purchases.
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March 2023 by Steven Arredondo
Great customer service very friendly experience
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January 2023 by Edward Sutton
Cassandra!!! ATT IS LUCKY!!! To have you as a representative! They don't understand how many customers you've saved from switching over to another carrier. You need a raise girl!!!!
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December 2022 by Manuel Cota
This store goes above and beyond for their customers. They provide an outstanding astonishingly service. Will definitely keep coming and going back again. Also the manager Cassandra was very helpful during the sale she reassured us the process and had her team also provide wonderful service. Will be recommending this store to my friends and neighbors. My wife and I got new iPhones!
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December 2022 by A A
Staff is very helpful at this store. Highly recommended.
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October 2022 by rj quaint
Beware of buying products from this store, as they may not be as new as you think. I purchased a phone that was mailed out to me, and it had a Facebook account already logged in and codes that I did not set up despite supposedly being a brand new phone. This store refused to help me and referred me to Samsung, who told me that the problem was with my carrier. If you use AT&T, go to a different store.
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September 2022 by Chris Murray
I needed to add a line on my account and my plan was outdated. I got a 3rd line with a new plan & my bill did not increase with the discounts. Manager was fast and very friendly
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September 2022 by Manuel Bueno
Cassandra is very helpful and very good at remembering me as a customer
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September 2022 by Hugh Hamasaki
Went in there to pay my bill and walked out with a new phone. The girl who helped me was very friendly and extremely knowledgeable. She even took the time to help set up my new phone.If I ever need anything I know I can rely on this store. Thank you for your help Zana!