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November 2023 by Brittany C.
Originally took my truck there asking for a full diagnostic had a couple issues fixed and still got charged the fee for that when normally the fee is waved when you fix the issue I asked for my hoses and belts to be checked during the two week service they had my truck nothing was checked I paid 2200 for a radiator and and replacement of the shift solenoid when my radiator never had a leak nor did my truck over heat prior to taking it here after leaving my truck started making a loud noise sounded like a belt issue I immediately called the owner and told him he said to bring it back so I had to take off another day off work to come back down here when I live in Bloomington for him to say another 200 dollars to replace it when I asked for all the belts ands hoses to originally be replaced prior to leaving I would not do business here this is highway robbery and dishonest business there's no way I should be responsible for someone's negligence during the time they were supposed to fix my trucks issues I asked stated several times the stuff I wanted fixed only to end up now with more issues and wanting me to dish out more money don't waste ur time here unless you like to be overly charged and not have your vehicle serviced properly a true honest mechanic would know he should fix the issue that he caused by his negligence especially after receiving so much money for work that wasn't done correctly
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September 2023 by Luis Mendoza
They took in my car that 3 other shops refused. They fixed it up running like new. Great quality work
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June 2023 by Marlene T.
Top notch service. Great family owned business. I would highly recommend Center Cities.
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April 2023 by Georgiann DiOrio
Service is excellent! Our truck wasn't passing smog. I brought it here and they were able to get the car on the Dynamo Monitor and the truck passed. It was worth every penny! Luis is great! I highly recommend!!!
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February 2023 by Andy Bro
This is the most disrespectful customer service everI will never recommend this to anyone honestlyexactly rude
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August 2022 by Linda Ray
Friendly and professional. Vehicles ready when promised.AAA recommended.
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August 2022 by Vincent Gonzalez
Had my car serviced front axle replacement brakes all the way around. Alex and Vincent were very professional and detail orientated. I highly recommend
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June 2022 by Alexander Contreras
One stop shop. My family brings all of their cars here.Services: Air conditioning
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June 2022 by Eva Michel
My family takes all of our cars their. Very knowledgeable mechanics and great service every time. Highly recommend!Service: Auto maintenance
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June 2022 by Izaiah Morales
Was a beyond stellar experience I think my technicians name was Alex he was very polite and honest with me led me in the right direction and had my oil changed in less than 5 mins Will come back Just for him he deserves a raise in my opinion stellar young manServices: Auto engine diagnostic
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June 2022 by Gina Alarcon
Went in for an oil change and thought I’d be there for hours. Service was fast and I was provided with some recommendations that I will be following up on.Service: General repairs & maintenance
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June 2022 by Christina B.
Great service! Luis is very knowledgeable and kind. Been going here for years and I can always rely on the best opinions from them.
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May 2022 by Alejandro Hernandez
It's a great auto shop they really take care of you.Services: Wheel alignment
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March 2022 by Valeria V.
Bate and switch. Robert took car in just to have ignition cylinder replaced and new key programmed. Estimate went from "I'll perform the job for you at the best rate possible" probably about $500 for ignition cylinder and labor then ordering the entire ignition assembly which of course cost twice as much. The estimate went then went from $1200 to $1700. Neither of the estimates were signed but Luis claims verbal okay was given for both estimates and "I record phone conversations." I think recording is illegal in CA but even so he wouldn't share the recordings when asked. Held Robert's car hostage until he paid $1200 for the up-sell in parts. Has a AAA certification displayed but not sure that really means anything for consumer protection. Checking with AAA now. Watch out for this business. Takes advantage of people. Robert is a senior citizen so feels especially taken advantage of. Watch out!! (Posted for Robert as he does not have the technology to post reviews but wanted people to be forewarned.)
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December 2021 by Steve S.
I'll start with the positive. Luis is a very friendly gentleman and the work performed met my expectations. However, I did not receive calls confirming the work was done. As a result, my car was there for over a week longer than it should have been. Despite the contention that calls were made, cell phones don't lie and track every incoming call answered or not. In addition, my final bill was an additional 50% higher ($740) than what I was quoted ($530) with no explanation as to why. I would suggest getting a quote in writing detailing the cost and the time expected for completion. I will say that part of the delay was blamed on not getting a part in a timely manner. But, this does not excuse the lack of communication. They are a good shop, just make sure that you get details in writing.
