-
January 2024 by Ben Lappen
they opened a credit card without my permission
-
January 2024 by Christian Arevalo
Good service. Don't really see it super busy. Convenient location
-
September 2023 by No Llores
Went in on a Saturday morning to clear up an issue I had with my account and was helped by Eddie Hernandez. He went above and beyond to get the help I needed. His professionalism stood out and was very much appreciated.
-
July 2023 by David P
This location never answers the phone. Notary services are by appointment but how can you set up an appointment when nobody answers the phone? Such a waste of time and space.
-
July 2023 by David P.
This branch NEVER answers the phone. It doesn't matter how many times in the day you call, they will not answer. Do you want notary services done by Chase? Need to call for an appointment. Too bad though, you'll be out of luck because they don't answer.
-
April 2023 by Lori Perez
Never a long line. Quick in and out.
-
March 2023 by Selene A.
The worst customer service ever! These incompetent people literally somehow had "another" account for my son already on "file" and wanted us to admit we somehow how created this account and didn't remember but couldn't tell me who created this account?!? LUNATICS!! Why wouldn't I remember what I've done when I run my household and all that goes on there? Not satisfied with their incompetence, they - because it was more than one person "helping" my son - still went ahead and "opened" the account with another DOB - mind me, I had EVERY single document to prove my son's identity - they didn't care at all!!! That's fraudulent behavior!! After an hour + of going back and forth we were done and were sent on our way with the promise of "just call us back on Tuesday to find out if the account was approved or rejected"... well it's been over a week and I did exactly as this Avinash Poorswani instructed us to do - call HIM and EMAIL him - NO ONE ANSWERS THE GODDAMN PHONE OR HAS THE PROFESSIONAL COURTESY TO RETURN OUR EMAILS!! Absolutely hideous. I work at a law firm and will look further into what they've done in regards to my son. There should be NO ACCOUNT for him, especially when he was a minor! These type of mistakes lead people into legal trouble for fraud.
-
October 2022 by Raymond Grimreaper
The main reason why I'm giving them a 1 star is because they don't know how to deposit the money that you made in a timely fashion they give it a day before they deposit it and they deposit it the very next day they need to switch it up soon as they get their deposit form or any type of form dealing with money they should deposit it that same day and you should get it that same day I turned my time sheet in I got my paycheck stub Friday evening and I'm still waiting
-
August 2022 by Rene Alvarado
No one return the phone calls, left some paper work 2 weeks ago, called, supposedly someone else will call, no response, call headquarters they try to connect with this branch, no one answered
-
July 2022 by Richard Z.
Very rude and unhelpful I was treated as if I was a total inconvenience despite the fact I was the only customer in the bank
-
June 2022 by Nency G.
please do go there! there are incompetent! really nobody knoe what they are doing! they are a bunch of pendejos!! seriously.. please make make appointments. i do and they don't see me. i stuck and can't log in call the bank. call the bank and they cant help! go to the bank! amt not working go to the bank! and they put a cyber hold on the account. now i can't access anything!! wtf! are you serious! omg i done closed the account now! i done going bank of america!
-
February 2022 by Gabrielle Gonzales
I have to think ahead because you never know but please chase employed don't let my sister Collette harte or Mark Harte hurt my mom because when someone finds out how much you have your own family will hurt you I really don't care about Money I really love my mom
-
January 2022 by Raymond perrah
The main reason why I'm giving them a 1 star is because they don't know how to deposit the money that you made in a timely fashion they give it a day before they deposit it and they deposit it the very next day they need to switch it up soon as they get their deposit form or any type of form dealing with money they should deposit it that same day and you should get it that same day I turned my time sheet in I got my paycheck stub Friday evening and I'm still waiting
-
October 2021 by Cynthia The Furniture girl
It’s not cool to not get helpNow I gotta go close my account because of this ,No service on phone too it’s time to changeMy friend bank at bank of ASays no problem , she’s getting service
-
March 2020 by Adriana Oliva
Friendly staff get in and out quickly