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September 2023 by christo van ast
Such a rip off place,called got an exchange rate for 1850 euro for 1934 usd, came there turned out they didnt mention the 3% extra charge for changing money,very bored lady only busy on her phone,dont ever go here people,true rip off untrustworthy !!!!!After calling the manager,owner day later it was all nicely solved, great
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July 2023 by Erika L.
This place was a nice surprise. I was in need of Guatemalan Quetzals and my bank no longer offered that currency. I found this place on Yelp, they are also close to my home, and most of the reviews were positive so I gave it a try. Jenny, the employee who is at the front and answers the phone was very helpful and professional. I placed an order on Saturday and was told I'd receive it earliest on Monday and latest on Wednesday. On Tuesday morning I had not heard anything, so I gave them a call to follow up. Jenny explained she would speak to her manager to find out where the money was in transit because it should have been there. Within 10 mins she called to confirm to would be in the next day by a certain time. The next day she called at the time she had indicated. Super easy and convenient.
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January 2023 by G
I went to make an exchange and the lady was really helpful. She made my day with her smile. I highly recommend.
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November 2022 by John C.
Let's start by putting the only employee who works there apparently from the words of JONA the person at the cashier window. I went in for an exchange and came out 100 pesos short and didn't realize it until I was already home. Called back the location and she remembered me and the exact bills handed to me, but unfortunately Jona claim to have given me two 50 peso bills which were not present in my count. I know must wait for a review for money I won't be able to use on my trip anymore. What I suggest is make sure you count yourself before leaving because human error is a reality and in this case I now have to just say oh well. Just a heads up JONA was really rude on the phone and didn't even want to give me her name. She claim to be their only employee and that apparently they'll know who she is but what good does that do me when there isn't anyone higher to her to talk to.
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November 2022 by MX Prime
This place has been reported for identity theft of customers, they’re under investigation. Do not do business here.
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November 2022 by Liz B.
Staff were friendly, patient, and helpful. Their rates were better than others in our group paid elsewhere and better than that offered in Italy. The location was also convenient and not too busy. Another advantage is they will buy back any leftover Euros unlike my bank.
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October 2022 by JESUS LEYVA BANDA (EL CHICO BANDA)
First timer went to collect a gift from Mexico and the cashier was very nice and helpful and I sk to smaller bills and. She complied with a smile. Asked questions about how to use the Bitcoin machine and she answered kindly. Remember one thing I and everyone in this world likes and gets to LOVE about someones business small one or commercial company industrial or international even departamental offices or governmental...... The consumer and patron and even the poor humble customer are the ones who keep everything in operation and going round. Sincerely JESUS BANDAS Honest review's
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September 2022 by Mariana H.
This place is a rip off they over charge ! The Lady with black hair no make up is a crook she tried charging me $40.00 to get my Money out my pre paid card $1300 total I was shocked when she said $40.00 I said no way the next day I went to Walmart and paid $6.00 dollars to get my money I'm so glad I didn't use their service I really think she was tying g to take advantage of me never going there again !!
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August 2022 by Tito Guizar
Be careful when you exchange money, they will just do the exchange with out telling you the exchange rate if you don't ask for it. So ask for the exchange rate before you do anything. Their exchange rate is ridiculously low. The teller will not help you and thinks she is doing you a favor.
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June 2022 by laurie arredondo
I have been doing business with this company for years. But you hired a girl that is not courtesy. I ask her a pay day loan . I gave all my information I told tak the money out when I get paid Thursday . What does she do , does on Monday, my mistake I did not notice until, I went to my car to review it went back and did not want change it , it happen several time .So I had to take my business somewhere else.
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March 2022 by Claudia L.
First time in this location great place to come and get your money before going to Mexico you don't have to stop and take out money or stop at a ATM at least you have it at hand so you can go later easy in and out there was hardly anyone here!!!!
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January 2022 by Maria B.
Yesterday I went to fax papers and the lady that works there didn't give me my change and she literally was screaming at me saying she did. It was 10 dollars. She said she was gonna call me at 6 when they were close and tell me if she was gonna be over. And she did not. I know for a fact she didn't give me much change
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February 2021 by Ed Sutton
Walked in and asked do they cash personal checks. The lady says yes, 12% and the account needs to have 3x the amount available in order to cash it! I said oh no problem its only $5. She said oh we cant even cash it, our fees are more than the check! ???? hmmm you work in the finance industry lady and cant figure out 12% of $5 is$.60???? I knew that as soon as you said we charge 12% i was expecting 15% but whatever owner might want to start giving math test before hiring!????????♂️
