-
April 2025 by frank barragan
The pharmacy schedule on the website say one thing and the one posted on the pharmacy is another. So you are better of calling.
-
January 2025 by R Danda
Worst customer service ever!!!! Either they have no stock,
using suppliers that they can get lowest price at the customers expense or if you try calling pharmacy with questions there is NO way you will get to a real person.
-
November 2024 by Dorothy Mutz
Sandy is very professional and caring.Sandy always welcomes me with a great big smile.I always look forward to seeing Sandy as she brightens my day.Thanks as always,Sandy you’re the best.
-
October 2024 by Milinda Estrada
Great, friendly, and patient staff. Pharmacist always helpful and communicative. Gives a small town pharmacy vibe and it’s all because of the staff members.
-
January 2024 by Ali J.
I bought a gift card here and it turned out to be used. I called to report and the "managers" were completely unprofessional and rude. The interaction when I bought the gift card was very odd as well. DO NOT BUY gift cards here. It will probably be used and they will do absolutely nothing but gaslight you into thinking it is your fault and will not refund your money.
-
January 2024 by Shaina Montiel
Super nice and patient! I had to transfer a prescription from the other CVS in the whittwood town center and they never sent my prescription even though they claimed they had. The target CVS pharmacists had it ready in less than 15 minutes. They were very sweet, friendly and accommodating!
-
October 2023 by Nancy M.
This review is for Jennifer, with the nasty attitude. Really you deserve 0 starts but Yelp won't let me leave 0 starts so I guess I'll leave 1s Get another job if you're unhappy here. Your customer service is pathetic and the way you talk to customers is unacceptable.
-
August 2023 by David R.
Total ripoff. Clerk looked way too unhappy to be there. Gave me way less for a return they had on the shelf for over double what they credited on returned merchandise. I will never give cvs a penny of my money. I'll tell anyone who will listen. Real score is a .5.
-
November 2021 by Crystal M.
I really, truly hope they close down this location. The service is beyond horrible. I called and was on hold over 35 minutes and no one ever picked up. I hung up and called the actual store and the supervisor was nice enough to walk to the pharmacy and advise them. Ana picked up at the pharmacy, with such a horrible tone. I Asked to speak with a manager then Gwen gets on the phone with the same tone. If they are short staffed they should schedule accordingly instead of treating customers like crap.
-
November 2021 by Ruth A.
Pharmacy is really dirty. Went for flu shot and the counter and chair were so dirty I would not sit down. The person who gave me the shot agreed and said I could take shot standing up. The protective gloves are thrown together in plastic basket including used ones. I should have left but wanted to get it over with and saw that new needle and shot was used.
-
July 2021 by Debbie Pinette-Moriarty
2 self checkouts, excuse me ,there is 1 cashier, but only if your purchasing alcohol or picking up photos.
-
May 2021 by Lauren J.
Just WOW in how horrible the customer service is here. I went to do a simple exchange as my doctor recommended I purchase an item for a surgery I recently went through that I did not end up needing to use. I couldn't find my receipt or remember if it was a paper or e-Mail receipt, so the cashier advised me she would be unable to allow me to return it without that and recommended I call the corporate line as perhaps they can help me obtain this receipt. I walk out of the store very annoyed and begin to research trying to find the receipt but have no luck. So I also look up the return policy for CVS on their corporate website which states that any item can be returned without a receipt for store credit which I'm okay with so I go in to approach the cashier with this information that I found. She then says that this is not what she knows but can get a "manager" for me regarding this. She then sends me over to a younger lady with dark hair and glasses and when I show her the policy on the corporate website, she said this policy is "at the manager's discretion." I asked her then why it doesn't say that on the policy on their corporate website and she said she doesn't know but cannot go over her manager's head. I ask if I can speak to her manager then and she said very rudely "he's not here right now, he doesn't work Sundays!" I asked when he is available and she said "usually weekday mornings". Well usually I work weekday mornings so I told her I'd just go write a bad review on Yelp since they don't want to abide by corporate policies. She said "go right ahead!" Appalled by their rudeness and how unacommadating they were being over a 8 dollar item! Can't wait to call corporate tomorrow about their customer service
-
May 2021 by Mary T.
Lacking heart and professionalism :( You never know what is going on behind the face of someone picking up medication. Yesterday, my daughter picked up meds for a family member in their last days. She was scolded and deflated by the woman at the window, for not knowing the DOB. I called this morning to check if the correct form of this drug was given, and received the same inhumane, rude, uncaring BS, from yet another team member. To look at the other reviews, with an average of 2 stars, leaves me well aware it was not directed at us, but a well embraced tone in this pharmacy office. I will take my refills somewhere else! Hey management! What is up with you??
-
April 2021 by Kathy Vance
My pharmacy
-
January 2021 by Kim S.
So much trouble to pick up 2 simple prescriptions! The clerk Cynthia was unable to correctly put the information into the computer and told me "You will have to call your insurance; you are not covered" I had to argue with her to insist it is valid. Finally, with a horrible attitude she finally left to ask someone to help her..another better trained employee fixed the error! Never coming back to CVS.. and knowing that CVS will be giving the covid vaccine has made me change my mind about getting the Covid vaccine... no way! They make so many mistakes and then try to. blame you, or insurance.
