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November 2023 by Rogelio Acevedo
Customer service is great.But I prefer honesty and knowledge because no matter how great your roof is, if your foundation is made of toothpicks and clay.
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November 2023 by David Gabriel
Don't try to talk you into expensive tires or parts you don't need. Very knowledgeable. Work fast! But still definitely recommend an appointment, bc this place is (rightfully) busy.Their waiting area has a lot of brand new magazines, haha, which is good if you don't have a ride picking you up while they work.
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October 2023 by James Pratt
Id love to rate the service but I tried calling and got put on hold for fifteen minutes with no indication of how long Id be on hold. Hung up and tried again, only to have the call rejected and the audio response to tell me they're not set up for voicemails and to call again later. Looking for another dealership after this.
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September 2023 by SVTJT
Dident even take my car there. Ur a mom and pops shop that yes serves these cars but how you more expensive/ dam near same price as the dealer? like no thanks
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August 2023 by Quinn Irion
Amazing shop with a great owner (Josh). I had a 2019 Honda that needed roughly $2000 worth of suspension work and Josh did an amazing job on it. I called roughly 10 shops in the area and none of the shops instilled in me the same confidence that Josh did while speaking to him on the phone.I work on cars myself but only at a “YouTube mechanic” level and speaking to Josh, he demonstrated to me that he truly knows what he is doing.He was completely honest with me and did an amazing job. Josh was the “straight shooter” type of honest mechanic that I was looking for and not only is he honest but he is willing to listen to you, talk to you, and address your concerns in a caring, patient, knowledgable, and confident way that I didn’t get from the other shops that I called.I’m not saying that there aren’t other good shops in the area because I spoke to many, but I didn’t want to take that chance with suspension work so I bet my money on Josh and it turned out perfectly.
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August 2023 by Random Nobody
Took my car in for overheating problems and they gave me great service, Josh was super patient and was super through with the diagnosis, super happy!:)
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August 2023 by Mihiro T.
Amazing shop with a great owner (Josh). I had a 2019 Honda that needed roughly $2000 worth of suspension work and Josh did an amazing job on it. I called roughly 10 shops in the area and none of the shops instilled in me the same confidence that Josh did while speaking to him on the phone. I work on cars myself but only at a "YouTube mechanic" level and speaking to Josh, he demonstrated to me that he truly knows what he is doing.He was completely honest with me and did an amazing job. Josh was the "straight shooter" type of honest mechanic that I was looking for and not only is he honest but he is willing to listen to you, talk to you, and address your concerns in a caring, patient, knowledgable, and confident way that I didn't get from the other shops that I called.I'm not saying that there aren't other good shops in the area because I spoke to many, but I didn't want to take that chance with suspension work so I bet my money on Josh and it turned out perfectly.
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May 2023 by Chris N.
I highly suggest this place for any Audi work done. I had to get some major work done and I was quoted $4,000 from another place. It seemed a bit excessive to me so I called around and found Elite Auto Care. They took care of the problem from $1,300 and even provides a warranty on the work done. I look forward to using this shop in the future.
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April 2023 by Zach Augustine
Phenomenal customer service and quality of work. A reliable, informed, trustworthy team with an impressive work ethic and deep knowledge of German automotive. Highly recommend!Service: Engine repair
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February 2023 by Dan T.
I have been taking my vehicles to Elite Auto for almost 10 years now. Everything from a new engine for my 09 VV Passat, rebuilt transmission to routine maintenance. Just had a blown head gasket on my 98 Ford Ranger and Elite came through again. Josh owns and runs a professional operation. Jaime handles a lot of the day to day operation. They both have integrity and deliver what they promise. Would highly recommend Elite to anyone who wants expert repairs and good customer service and reasonable prices.
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February 2023 by Julie Mauk
For me, dealing with cars is such a pain in the rear, and finding a trustworthy place is such a struggle. HOWEVER, this is now my go to place for everything. I really appreciate Jamie! The communication here is always really great! This is a place that I trust and feel good about going. I HIGHLY recommend!It's is a judgement free environment, where I always leave feeling safe and secure!
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January 2023 by Carlos guerra
Highly recommend. Jaime was honest and went above and beyond. Took my wife's prius in, he found it had a bent piston rod. He gave me many options and always kept me updated with the progress.
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October 2022 by Charity B.
I can't speak highly enough of this business. They are honest, friendly and reliable! I won't be taking my Audi anywhere else! Thanks Jaime!!
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September 2022 by Nena C.
We have been taking our Audi vehicles to Elite Auto Care for years. Jaime, the manager is extremely professional and makes sure you understand the issue the vehicle is having. He never pushes services and tries to find ways to save you money. The vehicles are always done on time and to our satisfaction. Good honest mechanics are hard to find. I highly recommend Elite Auto Care.
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September 2022 by Donovan Mejia M.
Paid $120 for them to scratch my car more and not take responsibility. They also ended up getting a nail in one of my wheels so I took my car to basically get even more messed up.
