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February 2025 by Juan Lince (JMLINCE Computers)
Elva is very profesional, she is willing to listen and take the time to answer my questions. I feel confident that my bookkeeping is in good hands.
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February 2025 by Ismael Marquez
Very professional and fast , quicker than turbo .Very satisfied they got me the biggest refund i've ever had..
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February 2025 by Becca Freeman
Elva has done a wonderful job with my taxes. She ensures I get the most deductions available, and compleats them in a timely manner. I highly recommend her tax services.
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February 2025 by Jose Palos
Elva has been doing our taxes for years. She does our personal and business. She helped us get out of a terrible mess our previous tax preparer put us in! We highly recommend her!
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February 2025 by Ernie Perez
Had a good experience they explained everything to me would definitely be going back
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February 2025 by Amy Kwan
Elva is an Amazing bookkeeper/tax preparer. I have used her services since 2017. We meet twice a month for bookkeeping and payroll. If i have any issues questions she always gets them addressed and answered. She is very professional and will go above and beyond for her clients. I highly recommend her services.
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May 2024 by G-Medical Massage Spa, LLC
I was referred by my bookkeeper to use Elva for the ERTC Tax credit. She had stated that the application was done and I just needed to sign it but every time I tried to move forward and communicate with her, I would get crickets or I felt that I had to keep hounding her for information or to just at least respond to me. She stated that it was very confusing and that she could not get a direct answer from anyone including the IRS especially since there was a lot of fraud. I kept checking in for a status which started in January 2024 - Finally, I was told by Elva that I needed to just go through my payroll company. My concern was that there was a process and an application and basically, she was telling me to start all over with my payroll company. Now I see that I missed the April 2024 deadline to apply. Had she responded to me in a timely manner, I would have made the deadline to apply. If I could give her zero stars I would. This was extremely frustrating and I felt so disrespected and unheard as a customer. If you want to use Em Bookeeping, be prepared to keep chasing them for information and for them to not meet any of your deadlines.
