-
February 2024 by Rebeca Vega
Checking in online and at the store was easy. The staff was nice, including my stylist. Things looked okay when it was cut at the salon but when I got home and was able to see my hair dry, I noticed it was very choppy. Layers were cut across and there had been no attempt to feather them to soften and create blending between the different lengths - my ends are going to split so fast now ?. I wish I'd come to this realization while I was in the chair. Unfortunately for me, I have thin hair in a gradient of brown so this will highlight the choppiness. I will have to see how to style it so the odd, uneven lengths are not so noticeable and need to wait for it to grow back a bit before going somewhere else to get it fixed. I went in and paid for a wash and haircut, and that's basically what I received. My conclusion from this experience is that their business model calls for customers to know the techniques used to cut and style their own hair and to communicate that to the stylist because the prioroty is getting customers in and out quickly for very basic services at a low price. I realize I am not the target customer since I prefer to be able to trust that my stylist automatically is able to take the time and has the experience to consider texture, color, and desired length in my requested style so I get a quality cut that goes beyond the bare minimum.
-
February 2024 by Daniel Han
Rainy did a great job, I was frustrated about the experience I had on the Downey location and I explained to her what I wanted specifically and asked for a thorough job as opposed to some rushed job and she did great thankfully. She paid attention to detail and made sure my haircut was good. I was very sleepy and I fell asleep during the cut.
-
January 2024 by Leo O'Leary
Excellent service and very welcoming staff! Will definitely be coming back next time.
-
December 2023 by Michael C
The woman who cut my hair today was very friendly and easy to talk with. I am very satisfied with my haircut and will definitely recommend this establishment to friends and family.
-
October 2023 by Jorge Ledezma
Great service. Love the online check in. We will continue to come here.
-
October 2023 by Lorraine Villegas
First time visiting Great Clips for my boys' haircuts . Great experience. On the app, you can view wait time and even check in on the app. I was impressed when I arrived my name and estimated wait time and place in line were all displayed . I waited less than 4 min and a very kind , lady greeted us, and both my boys had great , sharp looking cuts . The price is super reasonable, and since it was my 1st time, I was given 2 coupons for next time. I'm definitely returning!
-
August 2023 by Mark Ortega
Use the app makes it a lot quicker. Want to cut my hair and knew what she was doing quick and efficient one of the best haircuts I've had in a very long time.
-
August 2023 by Jose Rocha
Neenah is awesome!!! Whenever she is in, I always request her to cut my hair as she is VERY consistent!
-
August 2023 by Crys C
Great shoulder cut after chopping off over 12 inches. Will be donating it to Wigs for Kids.
-
July 2023 by Mike Burke
Everyone at Great Clips have always been kind and welcoming. Daisy cut my hair this time and she was wonderful! I highly recommend Great Clips.
-
June 2023 by Rachel Bautista
Well it was cut on top and sides shorter than it wanted, but it will grown back. I also wanted it wispy don’t think she knew how but she was very nice.Service: Haircut
-
June 2023 by Alfonso Rodriguez
App said zero wait, but have been waiting for a long time. I see one lady working, and hear other chatting in the back, but still waiting.Service: Hairstyling
-
May 2023 by Nikki J.
We have been coming here for a few months. My son usually gets his hair cut here every 3 weeks. Stacy cut his hair today. While she was doing it she was busy talking to other people; not paying attention. When we got home we noticed it. Should have knew not to allow her to cut it as she has messed up his and my daughter's hair before, but we were in a rush and the other lady wasn't available. The place is ok just don't let Stacy cut your hair. It's also not the first time she has messed up someone's hair. We were there last month and another lady came in and showed them where Stacey messed her hair cut up as well. I saw it and Stacy left a long piece on her hair as well.
-
May 2023 by Pedro A.
Do not go here, there's some crazy lady that will not listen to you and start chopping off your hair because she hates her life. Told her multiple times I only wanted a neck trim, she said okay then proceeded to use clippers on my hair. Told her to stop, she said okay and still continued then did a rush job on my neck. I didn't want to jump up too quick in case she was going to do something really off the wall. I should've walked out, but I still went to pay $8 for the neck trim and not cause a scene because there were kids in there, and she wanted to charge me for a full haircut and very upset about it. Believe the bad reviews, do not go here, I repeat you've been warned, she's not sane. She's short with tattoos and thin eyebrows, and plugs in her ears. There was some other family in front of me that did everything in their life to avoid her and I should've paid attention to the warning. Her name is Victoria.
-
May 2023 by Julie T.
Walked right in on a Sunday morning and despite a crowded waiting room they took me after only a few minutes. Victoria did a great job on my hair. Even got a compliment from a waiting customer! Will be back (even if I have to wait next time).