-
March 2023 by Joseph R.
Terrible i bought a car, 2,000 miles in and the engine went out!! They dodged me for months! GOT STUCK WITH A LEMON!! DON NOT FINANCE WITH THEM!
-
October 2022 by Don H.
Great costumer service, I got an amazing 2005 Dodge Ram . Runs great with no issue . The salesman was so friendly and I got really great deal .
-
January 2021 by Brad Colden
I discussed selling my old car here, he offered good advice with no BS, so when I need my next car I'll be stopping by.
-
March 2020 by Queen S.
I came here in hopes of getting a car two times, both of the times I explained to him my situation... Making a car payment was not going to be an issue, having insurance was not going to be an issue, BUT I needed low car payments because I know that getting full coverage (as he insisted that I had to get) was gonna screw me over and I would end up paying 5/600 dollars in total for the payments... He said that it would've been almost impossible for me to pay that price and that he would work with me.. okay, so, moving forward I only had a $500 down payment which most places are okay with accepting, this is am extremely small place so I figured, I wouldve had better luck here than anywhere else... I was wrong!! He told me that that was too small of a down payment.. and that he wanted me to have more.. I explained to him my situation, I was coming from a domestic violence situation and I wanted to have transportation so I could work and get out of there... He made it impossible! He made write a bunch of references and I ended up getting declined because my father (I have a bad relationship with) lied saying he didn't know me... I was very embarrassed and he kept asking if I really knew my dad and if I gave a fake number to just get approved.. I left and a few years later I went back again, because my situation had gotten worse... I told him that I needed a car because I wanted to work.my previous car was a POS, it was a old beat up Honda and it wasn't working for me... AGAIN, I went to this place hoping it would've been a better situation.. I came with a bigger down payment. (1200) and asked if I could get a lower car payment, I had explained what happened the previous time and he said he would see what he could do.. he then makes me meet his wife again, shes a very nice person. But I had he same issue. I only needed $400 more and I could've walked away with the car.i called my dad again because he's the only person I know that would've loaned the money. I told him what Keene told me, that he wanted to money by Friday because he wanted to secure it, someone else wanted the car.. my dad then tells me,that doesn't sound right. Maybe he thinks that you're not gonna pay it or you're not serious because 1200 is already a good payment. my credit score wasn't that bad when I went with them, it was 666. I was on the phone trying to get ahold of my dad for almost 2 hours before I told the guy, you know what nevermind... I knew this was gonna happen again and it makes me look really bad... He couldn't care less. he just told his wife that he wasn't going to see me again and that he wasn't going to try and help me again... Hetold his wife to take me home because I walked there with my baby and he said it's not safe for you to walk with so much money in your pocket... On the way back home, I explained my situation to his wife more in detail about my abusive relationship and also about the abuse I experienced with my dad and how the relationship still affects me today.she was very empathetic of course, but I still wish they would've helped me. I feel like he could've gotten me a cheaper car with lower payments just for me. Even if that meant paying 300-500 more at a later time..all I asked was to not pay more than $300/Mon for a used car especially because they were older cars. And the one he showed me had been in a accident. Why would he want me paying $400/mon for that? That's insane. i hope these reviews are taken seriously and next time they truly help a single mom in need. Not all of us are looking for handouts. Some of us truly want to better ourselves..
-
June 2019 by Talitha F.
We are keen on the Keene's!!! Awesome service from start to finish, including the offer of stick shift lessons as this car is my daughter's and she's never learned. miss Pam & Mr. Kevin are epic and the experience truly felt like dealing with old friends
-
May 2019 by O Perez
They got nice whips.
-
March 2019 by James T.
Kevin and Pam are great people to work with here. I purchased my 2000 Honda Civic from here about 2 years ago. The buying experience was great, Mr. Keene knows his stuff, and even when i i had issues with the car he would make an appointment for me and him to solve the problem. We really got to know each other through this car, and this dealership cares about their customers. The car i got was great, it takes me everywhere. I truly thank you guys for the best first experience on buying my first car. I didn't have credit when i signed up, and he was able to work with me to find a suitable monthly payment that would work for me. I was working part time so Keene was able to find an affordable rate for me. I have successfully payed my car off and it still runs great to this day. He even has referred to me to some trustworthy mechanics that have worked on my car thus far. Great people and dealin.
-
January 2019 by Crystal F.
YES you do. Please stop gaslighting me. Your dealership name is on my records. I think it's pretty sad that this is how to treat customers with a bad experience, to just gaslight them and tell them "it must have been someone else." I know where I buy my cars from, I'm not brain dead (though I could have been after your car malfunctioned and got me in an accident). There is ZERO point in me giving you my name. You'll likely just call and yell at me the way you did after my accident. So no thanks, I'm good.
-
July 2018 by Nima B.
A few of my buddies bought cars from here and got financed when other people turned them down, i also heard they paid a bit better on trade ins so when my mom bought a new car and wanted to sell her Prius i brought it to Keene Auto Sales to see if we could work out a deal. Kevin made a fair offer that was a few hundred higher than competing dealers and Pam helped me with the paper work. Honestly one of the easiest car deals i've ever done. It's cool to see places like this still exist.
-
June 2018 by Ilona S.
I would just like to start out by saying that I've known Kevin and Pam Keene for over fifteen years. The used car business can make people nervous and feel they are an easy target. Well I can assure you that buying a car from Keene Auto Sales will not leave you feeling that way. Kevin and Pam Keene are not only honest and truthful, but they sincerely want to to have the best car buying experience from beginning to end. They care about there customers and want to make sure that no matter what your financial difficulties are they are going the extra mile to help you. I recommend them to anyone who is looking for honesty and quality.
-
September 2016 by Omar Bernal
Keene Auto Sales is one of the best used car lots in town. They are extremely attentive to the needs of their customers and ready to help you make a decision on the apropriate car for your needs. I had the best experience buying a car here due to the attentive efforts of Kevin and his wife Pam, yes this is a family business. Kevin goes beyond the line of duty with major efforts to make sure he doesn't sell you a car that later will turn into a lemon and fixes and services everything that might be wrong with a vehicle before he sells it. His vehicles always look good and his in house financing makes it easy for people to get into a car, if you are having trouble buying a car at other places, this is it, go see them and talk to Kevin. We are very happy we came here and have purchased 2 cars here already.
