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March 2024 by Desi Concepts
AVOID AT ALL COSTS!!!!I saw a truck for sale through Auto Tempest which had low miles and seemed to be in great condition. I emailed this dealership and was getting very unprofessional replies(1 word emails back). I decided to call and spoke to Lopez. Asked questions like clean title? Any damage or repairs? Condition of vehicle and he said clean title no accidents and everything was great. I even applied online for financing through them so he would hold the truck for me until noon next day so I can make the 5.5 hour drive out there with $10k cash for down payment.I get to the lot and immediately looked around and saw like 90% of vehicles had some sort of damage(bumper hanging off, light broken, etc).I see the truck and start doing a walk around and notice both sides of the front bumper looked pinched by the fender. I look up and the hood does not line up with the headlights. Followed it back and the doors seem to have been rubbing on the fender and the gaps are off. Lead me to believe the truck had been in an accident. I go inside and see Lopez and first thing I ask is you told me the truck is clean. He said it is just couple of scratches, I walked him outside and showed him all of the gaps and said so no accidents huh, he went inside looked at the computer and goes yeah so this one has an accident. The bed was all scratched up and damaged as well.I told him you knew I was coming from 5.5 hrs away and agreed to your asking price, why didn’t you tell me any of this. He said it’s still a good deal and the pictures were in the ad. I said no pictures of bed or any damaged areas. And that is a shady way of doing things and just horrible customer service. He said that’s our business and then tried to blame it on the owner when he himself is the owner. Glad I didn’t purchase the truck! Hopefully they get a BBB visit and will be notifying the websites as well of them putting inaccurate descriptions and saying no accidents but when you show up it’s a different story.Avoid these scam artist at all costs!!!!
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March 2024 by PB02 S.
AVOID AT ALL COSTS!!!! I saw a truck for sale through Auto Tempest which had low miles and seemed to be in great condition. I emailed this dealership and was getting very unprofessional replies(1 word emails back). I decided to call and spoke to Lopez. Asked questions like clean title? Any damage or repairs? Condition of vehicle and he said clean title no accidents and everything was great. I even applied online for financing through them so he would hold the truck for me until noon next day so I can make the 5.5 hour drive out there with $10k cash for down payment. I get to the lot and immediately looked around and saw like 90% of vehicles had some sort of damage(bumper hanging off, light broken, etc). I see the truck and start doing a walk around and notice both sides of the front bumper looked pinched by the fender. I look up and the hood does not line up with the headlights. Followed it back and the doors seem to have been rubbing on the fender and the gaps are off. Lead me to believe the truck had been in an accident. I go inside and see Lopez and first thing I ask is you told me the truck is clean. He said it is just couple of scratches, I walked him outside and showed him all of the gaps and said so no accidents huh, he went inside looked at the computer and goes yeah so this one has an accident. The bed was all scratched up and damaged as well. I told him you knew I was coming from 5.5 hrs away and agreed to your asking price, why didn't you tell me any of this. He said it's still a good deal and the pictures were in the ad. I said no pictures of bed or any damaged areas. And that is a shady way of doing things and just horrible customer service. He said that's our business and then tried to blame it on the owner when he himself is the owner. Glad I didn't purchase the truck! Hopefully they get a BBB visit and will be notifying the websites as well of them putting inaccurate descriptions and saying no accidents but when you show up it's a different story. Avoid these scam artist at all costs!!!!
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February 2024 by Yuri Perez
I am very grateful to López for excellent customer service, he approved me for a car with my credit 100% recommended
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February 2024 by Shawnte
The worst car dealership EVER!! They will try to sell you a lemon and run of with your money after stating they will give you a refund. Also do a vin check because they also do odometer fraud( tampering of mileage to make it seem you are getting a great deal on price for the mileage).
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January 2024 by Pdr FNDÑO
López excellent service highly recommended
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December 2023 by Jose Bolanos
My wife took my 17 year old son to purchase him a vehicle as a graduation present. They took advantage of my wife and teenager. Photos online was different than the car on lot. He gave word to fix the discrepancy of how the car looked in the pictures and later said "I never promised" and refused. He claimed to have lowered the price verbally, but on the contract was not so. The vehicle had stuff like it was used to drive someone home and back or just bought off an auction. To top it off, when my son was excited to clean the vehicle and detailed it, he found in a stash what appeared to be a needle used for drugs, things everywhere, even in the trunck. The trunck was flooded underneath the carpet lining. The registration was given after 90 days, passed the allowed time the DMV gives. I'm so close to reporting this business to the BBB. Oh yeah, we are not driving the car now, and it's been sitting for two months already because it's going to cost more than $800 to repair at an independent shop.
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November 2023 by Raymundo Hidalgo
My daughter was looking for a starter car. We found this 2015 Accord EX-L model. Sweet car. Not bad on mileage. Lopez was great help. He helped get me the lowest payment possible.Definitely would recommend someone in need of a nice used car. 5 out 5 ⭐️⭐️⭐️⭐️⭐️
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October 2023 by Adriana F.
I had a great experience and Mr.Lopez was very polite and very great to work with. My experience buying a car was so easy and he never made me feel pressured to buy. The price was great and the car is as it was shown online. He answered all my questions promptly and was easy to get a hold of. I definitely recommend this place.
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September 2023 by Josh Wenceslao
LOPEZ IS A GOD. Do not hesitate! He’ll make it work for you! Bro was in his bag trynna get the best deal for me. I told him I gotta get out of here driving a new car. He made it work.Got me an RSX for the lowlow. ??????
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August 2023 by Quirino Lopez
I bought my car a 2012 Honda Accord at Low miles auto Mr Lopez did a great job in helping me select a good running car I recommend Low Miles Auto for those who are looking to buy a car. Super Good customer service
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August 2023 by Gilbert Rosas
I'm not totally satisfied immediately after purchasing the vehicle the air conditioner unit went out on me there's a recall from Honda but my vehicle is voided because of the salvage title which they want me to pay $1,300
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July 2023 by Nikki Moreno
I went to ask about a price of a car that seemed too good to be listed and the man who answered answered another phone call without telling me he was going to put me on hold and had a minute conversation with someone else while I was talking, in another language, without asking me to give him a moment. He also had the nerve to blame the third party company, and say the listing was their mistake, even though they send their prices to this third party company that has no power to set vehicle prices. For a dealership to claim to be "founded on trust, integrity and respect," it may have been founded that way but it's lost now.
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July 2023 by anisa rizo
I've had nothing but a hard time with this dealership. Had a check engine light come on about 12 hours after purchasing the vehicle, the man Lopez said he would fix it but did not. The light is still on. Also, they still have not sent over any paper work to the DMV for my registration. It has been 3 months. I call, email, and leave voicemails and have been ignored. Do not waste your time with these guys, go somewhere else
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June 2023 by Shawnte W.
ZERO stars! Tried to keep $1000's of a US ARMY SOLDIER'S money!!! There isn't ANYTHING GOOD TO SAY ABOUT LOW MILES AUTO! THEY DON'T RESPECT SOLDIERS or WOMEN and TOOK ADVANTAGE WHEN I HAD TO CANCEL my leave Because I HAD CO-VID. I'm a soldier in the Army. My home state is California, and I was looking to buy a car. I saw the car I wanted on the Low Miles Auto website. I was told I needed to put down a deposit to hold the car until I went on leave to buy the car in CA when I went home to visit my mother. Before I was set to leave, my trip to CA was canceled by the ARMY because we were on lockdown due to CO-VID. I ended up catching it as well. I kept calling to keep Muhammed Elawamry abreast of the situation. Weeks later when I was released to go on leave, my mother, sister and I went to pay for the car in full. The car WASN'T washed was on EMPTY, and the engine had cob webs. I repeatedly asked for a car wash and a tank of gas and he kept saying he would do it shortly but never had anyone do it. Muhammed Elawamry spoke to MY Mother VERY disrespectfully and I made the decision I was not giving him my business. I asked for my deposit back and Muhammed said NO. He said he held the car and I chose not to buy it. Although he already knew why I didn't come weeks earlier, I once again explained it was BEYOND my control that I was delayed. I WAS NOT ALLOWED TO LEAVE WEEKS EARLIER BECAUSE OF CO-VID and it was LITERALLY AN ORDER FROM THE UNITED STATES GOV'T! He ignored my letters and didn't respond to any correspondence I sent verbally, in person, or by certified mail. I HAD TO TAKE HIM TO COURT TO GET MY DEPOSIT BACK. Muhammed CONTINOUSLY lied in court and when he lost the case appealed it this delaying the decision. Muhammed also brought evidence that wasn't given to me the second time in court and didn't follow the correct procedure to do so. AGAIN Muhammed TOLD NUMEROUS LIES to THE COURT during the APPEAL hearing AS WELL! HE is DISHONEST, GREEDY, DISRESPECTFUL TO WOMEN AND SOLDIERS, AND WILL LIE AND CHEAT to make a buck at all costs!
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May 2023 by Farah
I was very pleasantly surprised with how easy they made this whole process of purchasing a car was. I finalized everything over the phone and all I had to do was go in sign and pick up my vehicle.