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October 2023 by Google user
I recently came to activate a phone at this location and they charged me $80 on a service that should have been $27. I called another store \\u0026 they confirmed I was being over charged. This location is scamming its customers.
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October 2023 by Sonia Hernandez
I recently came to activate a phone at this location and they charged me $80 on a service that should have been $27. I called another store & they confirmed I was being over charged. This location is scamming its customers.
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March 2023 by serg the great
Employees there are always willing to help you
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March 2023 by Stephanie “Steph” Saiza
My phone service has been one nightmare after another since I switched services to Metro PCS at this location. First my service didn’t work right for almost a month, I got over charged on too many occasions, they kept saying through (telephone) customer service I had iPhone insurance (I was being charged for it) yet I’ve been unable to use it. Lies after lies. I need to switch, somewhere I can afford & hopefully get another phone. Ugh frustrating
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September 2022 by Crowy M
Not fare you have to pay more when you pay inside the store then online. Do not accept the free tablet, you will be charge more every month for that extra line.
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July 2022 by Gloria A.
Thank you Emma for the great service especially because it was hard to get around due to block offs in uptown.I explained I needed to hurry because someone was waiting out in the car Emma was fast, answered my questions was very organized while letting her other customer know she would be right with her. Emma also kept her area clean following covid-19 guidelines so Thank you Miss Emma for making me feel comfy in a Metro PCS store.
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January 2022 by Andrea A.
If I can give them 10 freaking stars I would!! This staff deserve to get paid freaking $30 hourly. They are just the definition of bad asses!! Hands DOWN
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December 2021 by Jeff W.
This is probably the best T-Mobile store I've even been too and the experience I just had. The rep was very helpful in helping my daughters pick out their phones and recommended the best money saving plan as possible, they weren't' pushy and took the time to show the phones and how easy it is to us. Most the the time, reps just try to sell me to close the deal before I get a chance to ask questions, but these guys were very patient, knowledgeable and showed what customer service is truly about. They have the best variety of phone covers and priced very reasonable for the quality, not like the ebay "made in chlna stuff". Say no more and shop no more peeps, this is the place to go and trust me when I say that the owner is nice and with integrity. Thank you fellas and will see you guys soon!
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October 2021 by Avigail P.
The staff here always have amazing customer service. Assist with my every need and have great deals.
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September 2021 by Jhnonny B.
Me and my sister went over to get a new phone plan and Angelica maid the process so easy! Customer service on point! Thanks a lot again Angelica from me and mu sister!
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August 2021 by Allen F.
was there yesterday at 530pm well within store hours. door was locked, no one inside.
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December 2020 by Vincent K.
Super good customer service. Staff there are super friendly and helped me with all my questions and needs. Definitely would recommend to others. They have a wide variety of accessories as well which was really nice.
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December 2020 by Leon N.
Staff was very helpful and knowledgeable with selecting the right plan for me. They had a really good promo going on for the phone I wanted when I went in too. Seems like this is normal here. Best metro location I've been to
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June 2020 by Mark Macias
The woman was very helpful setting up my new phone with my existing SIM card from old phone. So far my new phone is working. Everything is setup from the store
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April 2020 by Desire Perez
They literally never answer the phone and when I go in there's 2 girls that are always busy talking to each other and the manager is very rude.
