Quest Diagnostics offers a range of services, including COVID-19 antibody testing, routine lab tests, pediatric specialty, glucose tolerance tests, and more. They are located in the Whittier Financial Building and are open Monday to Friday from 7:30 am to 4:00 pm. Patients can visit their website to schedule appointments and get tips for preparing for their tests. The reviews for this location have been mostly positive. Customers praise the phlebotomists, who are described as "absolutely incredible," "extremely accommodating," "very kind and easy to talk," and "very experienced." One customer had the "best experience" getting bloodwork and said the phlebotomist "deserves a raise." However, some customers have noted issues with the check-in process. There were complaints about the lack of receptionists, which made it difficult for elderly or vision-impaired patients to check in. The check-in computers were also described as "confusing" and requiring too much information. Suggestions were made to have an employee available to assist patients and provide clearer instructions on what documents are needed. Overall, Quest Diagnostics seems to provide efficient and professional medical services, with a focus on patient comfort and care. The phlebotomists in particular have received high praise from customers. While the check-in process could use some improvements, the majority of reviews indicate a positive experience at this location.
I Saw Martha on Friday, and she really went above and beyond. My doctor had actually messed up my lab orders, and instead of just sending me back to the Doc and getting them corrected, Martha called the doctor & clarified the information! She was extremely courteous & kind, and made a bad day much better. Thank you Martha!!!
June 2024
Great service, on time and incredible phlebotomist.
June 2024
The phlebotomist was very thorough with all the lab test my son had to complete. She was very kind and knowledgeable.
