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February 2024 by Eric V.
I visited this location recently and I had a great experience. I scheduled my appointment online and the process was quick and easy. Martha was the phlebotomist who drew my blood and she was great. No pain and no bruising.
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February 2024 by Maryceleste H.
I'm not sure why there's so many bad reviews. All I know is this is the best experience I've ever had at Quest. This location is extremely clean and updated. The staff was AMAZING! I took my 2 yr old son to get blood work today 2/14/2024 and the girls were SOOOO SWEET and helpful! They were talking to him the whole time and treated us with such care. I appreciated the upfront estimate after insurance coverage so I knew what to expect. I will definitely be returning to this location for any blood work needed. The girls were young, but extremely professional, knowledgeable and went above and beyond to make us feel welcome, comfortable and they did great helping me keep my son happy and calm. Loved our experience!
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January 2024 by Chris H
Overall the wait is long and there is no person in the front. It's self check in. I would sag if you are elderly this is not a place for you. There where so many people waiting and it wasn't moving fast at all. I would say find another company.
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January 2024 by Jessica Arias
Very rude. Always crowded. They don't help answer questions, and of course don't validate parking.
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January 2024 by Jason Camorlinga
Pro Tip: For cost-effective parking near Quest Diagnostics in Whittier, consider utilizing the nearby Amazon Fresh parking lot. While it requires a short walk, it's a money-saving alternative to paid parking options.Now, onto Quest Diagnostics – a well-oiled machine of efficiency. With a pre-scheduled appointment and paperwork in hand, the process becomes a seamless experience. The staff at Quest in Whittier operates with precision, ensuring minimal wait times and a straightforward check-in process. The facility's organized layout contributes to a hassle-free environment. From friendly receptionists to skilled technicians, the professionalism of the Quest team shines through, making your visit a breeze. If you appreciate a streamlined and efficient medical testing experience, Quest Diagnostics in Whittier delivers just that.
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December 2023 by Kris G.
Poor experiences, both with staff and facilities. Would never recommend for someone to use this place
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November 2023 by Martin Rodriguez
Quest Diagnostics is such a joke. How are they allowed to work in the medical field is beyond me. You can’t get ahold of a live person over the phone to ask a simple question, you get to their facility and they don’t have a front desk, I catch one of the practitioners attention (cordially) as a guest is walking out and they immediately shift their body language to disgust, and walk away as I’m asking a question. The utter rudeness is unacceptable. Sad, miserable beings work there, stay away, go to Labcorp instead!
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November 2023 by Martin R.
Quest Diagnostics is such a joke. How they are allowed to work in the medical field is beyond me. You can't get ahold of a live person over the phone to ask a simple question, you get to their facility and they don't have a front desk, I catch one of the practitioners attention (cordially) as a guest is walking out and they immediately shift their body language to disgust, and walk away as I'm asking a question. The utter rudeness is unacceptable. Sad, miserable beings work there, stay away, go to Labcorp instead!
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September 2023 by Kareem Ali
They called to tell me that they received my email. Thank you.
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September 2023 by Troi De Silva
Lab assistant Blanca P was the best. She was very knowledgeable and assisted my In laws as new patients with the registration process and insurance verification. Thank you.
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August 2023 by Sue P.
My mother lives close to this location & has been going here for years & they validated parking. Suddenly they will no longer validate parking. The parking lot will only give you 1st 15 min free. My mother is on a very limited income so $4 for an hour for her is a-lot of money. She is also handicapped. She will no longer be coming to this location
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August 2023 by Ron S.
Staff is very personable, caring, and professional. I've been here multiple times and have never had a problem. I've also witnessed staff being extremely professional with other customers.
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August 2023 by Klaudia G.
By far the best quest diagnostics ,on time they don't let you wait, very pleasant, great environment, very professional!!!!
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July 2023 by Edgar G.
Had a time sensitive specimen that I needed to drop off and I waited for one hour and the specimen expired so now I have to wait 3 days to do it again, I had a appointment but they still act like they are doing me a favor, it's your job
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July 2023 by Mailah G.
Okay... where do I start . The number you get is completely automated . You CANNOT talk to personnel . I had to get blood work done and when I make the appointment, I didn't receive a confirmation email , and there's no way of checking your appointment. Then they also didn't tell me I had to fast before my appointment... I'm lucky I forgot to eat today .. Then FINDING IT ??? Impossible. It's a suite in a random building that took me 15 minutes to kinda find . I ended up parking in the Trader Joe's a few buildings down (otherwise I think if you want to park closer you have to pay to park in that lot ), and walked toward where I THOUGHT it would be . Fortunately , I ran into a gentleman who helped me find the office . They have NO SIGNS on the entrance to the plaza , no signs on the building you enter, and ever so slightly they have their sign on the front door . I would have been late, but again ~fortunately~ my appointment was 20 mins later than I thought it was !!! So that worked out .. but still insane . There's no personnel to even talk to when you enter . You have to sign into a kiosk . When I got inside , the place was PACKED . No seats available, had to sit outside in the heat , which is impossible since we need to be INSIDE to hear our name when called . Which is important , cuz they don't take you at your appointment time ... they were half an hour behind schedule ... everyone in the waiting room was livid . If you have the option of choosing where to go , PLEASE PLEASE PLEASE do yourself a favor and go somewhere else . I'm typing this as I'm in the waiting room wishing someone told me this before making an appointment here .
