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March 2024 by J S.
Incorrect signage regarding "digital deals", crowed isles with merchandise on the floor, terrible and unfriendly employees from the so called managers to the rude checkers. NO ONE EVER asks if I need anything. Getting any of them to even acknowledge you any where in that store is impossible. God forbid you need to ask any of them a question. All of the associates in the Whittier Market Place Ralphs look extremely unhappy and are unwilling to assist you if you need it. The managers are the worst. After over 20 years of loyalty to Ralphs, we will be going to Stater Brothers from now on.
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February 2024 by Ella M
Ralph’s has always been the place for graduations and birthdays for me but I started buying balloons in Amazon as they don’t have a variety and when I went today they charged me per size charging me $38 for hello kitty balloons as if I had bought them there. Previously used to pay $1.50 per balloon for helium but I find it ridiculous
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January 2024 by Sergio Z.
My wife and I have been shopping at Ralph's for many years I can remember. We look for the deals on produces,meat,house hold items and many more. I like shopping at Ralph's because the deals. We also go to different Ralph's store in different locations. The staff are very friendly and knowledgeable.
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November 2023 by Jenny H.
This is the second time I have had an issue with the self-service cashier Sylvia . She accuses me of stealing . The first time was Labor Day when I bought a few items and assistance. Was called . She said " are you stealing ? We have lots of people stealing . " I had my debit card in hand and was ready to pay . She was extremely rune . Even an another customer asked her what the problem was . Today I could not check out in self-service and the register called for assistance . The register now has a video on it . She said let me check if you stole anything . I told her no I am ready to pay . Worst customer service . I have been coming to Ralph's for over 30 years . I am extremely disappointed . I think it's time to go across the street to Stater Brothers .
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October 2023 by Sharon K.
Very upset. Today was the first attempt at a drive up order. At 1pm, I placed a relatively small order to be ready between 5p-5:30p. Got a call at 4:45pm from a girl stating they were running behind and that it wouldn't be ready until 7p-7:30pm. I called at 7:15pm, still not filled. Mind you it's an easy order, a small order. I'm very disappointed at this lack of customer service and I'm still waiting on my already paid for order!
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October 2023 by Amanda W.
Was Getting loudly verbally shamed for being trans / for no reason... idk why they think I'd be okay with that, was able to just leave this time (w/o getting groceries I kind of need)
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October 2023 by Rafael G Salazar
Always well stocked and most employees are cery pleasant and helpful.
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September 2023 by Jennifer L.
Having shopped here for over 21 years, I'm DONE. All of the new staff, are young and don't have a clue. They don't even know the genera managers name! It's ridiculous. Kroger please step in to fix this problem. Looks like they've done away with the old staff leaving the young to fend for themselves
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September 2023 by Don De Benedictis
Thank you so much for reverting back to normal size carts. I am a happy shopper again.
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August 2023 by Kathryn C.
My review specifically targets the Bakery department. Customer service at this bakery is outstanding, they made a cake for my daughter in one day! The nice baker was professional and very helpful under my short time frame. The cake itself was good..however not great. ( little dry) The cake is already baked and shipped to the store, so not the nice bakers fault. The strawberries were fresh and decoration matched her photo. All in all .. considering the price tag of everything now, 60 bucks for a 1/2 sheet was a good bang for the buck... plus you can't go wrong with great customer service !
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August 2023 by John Collie
Great selection. Small store so aisles are tight.
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July 2023 by Cali
They have decent good quality items but at a coat. Unless its on sale. Got 2 12pks of Corona on sale for $29.
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July 2023 by Pixiedust 0830
This location is usually very clean and organized. I found all the aisles in order. The produce section is sometimes missing price signs, but overall, it is presented nicely. I gave 4 stars because th cashier seemed like she was in a bad mood and looked forced to bag groceries. She also snapped at another employee demanding help. It was just me and 1 gentleman in her line. I didn't understand why she needed the help if the guy had 2 items and I had maybe 10 items. Maybe it's the extreme heat we are having.
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July 2023 by Raylene Silva
Some of the employees gossip alot and Judge that's Unprofessional like do your job ? I always feel uncomfortable shopping there so I'm going to just shop somewhere else
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July 2023 by Camille Friedman
This store is clean , the employees are friendly always and always smiling. I like the fact that this Ralphs is open on Christmas morning, they are also open until 1am on the norm... Plus they carry pectin ( for making jam) to where I can't find it at other stores , odd..