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November 2024 by jamiee perezz
Delicious
Everything amazing
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October 2024 by Lou Lou
Pedro and Lisandro provided excellent services!!!
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October 2024 by Julian S
Alejandro was very receptive to my issue ans helped me figure out some ways to resolve it
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October 2024 by Tommy Gun
Good customer service. They really took care of us.
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October 2024 by Camille Friedman
Some employees are better than others
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August 2024 by Simon Vargas
Internet always crashes , and now they're including a new fee without notifying the customers.
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August 2024 by Alicia Jacobs
Hello spectrum!!! Paid my bill
Why am I getting no service anywhere
It’s lagging!!!! Pay $150 a month for what ??? Am I gonna have to switch to a different carrier?? Make it right!!!!
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August 2024 by Valorie Velasquez
we needed support for a new item for the house and they were informative and knowledgeable
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August 2024 by f u
alejandro is super chill good customer service hands down got in got out no problems the entire staff is super nice ?
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July 2024 by Denee Lilly
I went in to this Spectrum store today to exchange my modem because my old one was outdated. The first man I spoke with noticed that I’m paying over $111 per month for internet access only and offered to see if there was a better deal he could offer me. While he and I were discussing options a second man slid into our conversation. This second man was extremely pushy, and kept escalating the conversation around a particular package he wanted to sell me - 1G internet, tv, pushing to add on streaming services because they work so well with 1G… great for gaming, yada yada.
Anyway, eventually this pushy guy has the nerve to call me HOSTILE. I told him I never asked him to slide into our conversation and when I refused to speak with him anymore because I told him that he was rude for calling me HOSTILE and would he just step away, this is not an appropriate training opportunity or whatever he’s trying to prove or provide in front of me, he had the NERVE to say, “By the way, I hope you enjoy your internet going up next month.” I felt very threatened by this comment.
I am appalled that Spectrum hires and uses these tactics on their customers. It is disgraceful. To call your customers names and threaten them financially is beyond acceptable business practices. Shame on you. Thank goodness the first man I spoke with was kind enough to finish exchanging my modem so I accomplished what I set out to do.
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July 2024 by Asaph Desire
The staff here is very helpful. I came in because I had a problem with my Google account on my Android phone. Jay sorted it out for me in just a few minutes and I was on my way. It wasn't even a Spectrum issue. I really appreciated his knowledge and willingness to help me out.
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July 2024 by picklestrojan
Takes too long for customer service!
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June 2024 by Maria Palomares
Some one from Spectrum came to my house and offer me the internet. I told them to sent me the offer to my email. And they sent me the equipment and they open an account on my name. I spent 1hr on the phone canceling the account.
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June 2024 by Cynthia Losee
Just needed to be abel to watch channel 5. After getting a fire stick it was a bit to difficult for me.so I just wanted 1 cabel box and basic channels
Well thanks to big D
(DIEGO)he was so helpful and fast.
I'm now watching ktla channel 5 ty again big D
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May 2024 by Michole Smith
Went above and beyond! Thank you!
