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September 2023 by Dee디
dont come here they trip about everything and will always find a way to charge you more
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June 2023 by Guadalupe Murguia
One person working the entire office, too long a wait
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March 2023 by Bright Sunshine
Walked in and no employee's at the counter- stood there for about 5 mins (FED EX was there as well waiting), finally Hilda walked from the back she started to help me and as she was helping(I was on the clock, there for work) more people started to form a line she asked me to step to the side so she could help the other people not because there was an issue or any such thing just because she her exact words were this is taking too long and I want to clear the line out. I step to the side - she helped 2 people and called me back up to the counter continued helping me and again asked me to step to the side I told her I am on the clock I need to get to my office she said well next time go to a different Post Office she will ONLY help with 5 pieces of mail at a time. I did let her know I will be calling the Post Master and she did not care just said go to a different Post Office.
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May 2022 by Melissa O.
The customer service here is horrible, I walked in waited in the long line patiently intentionally to receive a tracking number for the packages I was returning to assure they make its way back to the seller. Finally when it's my turn the women in the photo says ok have a good day, I asked for a receipt she said "oh we don't do that", I told her I've came to this location last week and literally received one from the employee no problems or questions asked. She literally called the next person and just ignored me, now my packages have not been found 5 days later!!!!
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April 2022 by Katelyn G.
Rude workers with horrible customer service, better off going to UPS or a different USPS
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March 2022 by Jay L.
This is the worst post office ever. They need to close down. Worthless. Bad customer service
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October 2021 by Stephanie Lopez
Amazing customer service and a lot of help with information about a outgoing package and pricing :)
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October 2021 by Alma Rico
Worst customer service. Worst location ever.
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September 2021 by L C.
Just left this post office. Way different from wtf Im used to. Because the parking lot is shared with quite a few businesses in this shopping complex (Santa Fe Plaza). So there is always somewhere to park. When you enter the post office, its like a ghost town. Because it was empty af. Only one person was ahead of me. Hilda was my cashier. She was cool. No problems. Besides Southgate location, this is the only other post office that got a 4 star rating from me.
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June 2021 by Juan V.
This place is a joke they rarely answer the phone if u come here don't expect any good service hopefully one day a private company will take over and do a better job.
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January 2021 by Jessica G.
When I complain once they decide not to bring the mail for the whole street for the past three days. Such a shame. Racist usps driver with too many benefits decided not to deliver my package because they couldn't find my address supposedly but I know the guys is white fat and racist and could find my address to leave a note to pick up the package at usps but he couldn't lift the package that weighs like fifty pounds or less. What a weak piece of s**** You muthafuckers get to many handouts for being lazy all day and miserable and ungrateful. Your lucky you have a job people need mail for important certain mail yet you guys lack the expertise and welcoming power to endure life line long complaints that will always head your way. Learn to deal with your issues not put us away! Such a shame. No wonder no one gets laid and nothing gets done.
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September 2020 by Melissa H.
Linda & Hilda need to get fired or retrained cause they're rude af. Hilda basically yelled at some girl today in front of everyone. She was asking for her tracking number cause she had lost it. She went to Linda first and she didn't help and got out of line. Then she went to hilda and she made her get out the line so she could help other people first. Poor girl she seems so embarrassed and stressed.
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August 2020 by Louie Vega
Great customer service from Syngh and Hilda!! I had a money order to send. I’ve never sent one before. I had a lot of questions and setbacks, but both of the workers were patient and helpful.
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May 2020 by José H.
Staff requires better training on how to properly use masks. It's pointless to wear one if your nose is exposed.
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May 2020 by Angelica M
Bad customer service. The lady with glasses has an aggressive tone. She made me feel very uncomfortable. Avoid coming here unless you want to be treated like you don’t matter.