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February 2024 by Antonio A.
Terrible store night time employees are very rude and not helpful. Went in tryna buy some medicine cashier gave me a hard time ended up walking out.
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December 2023 by John S.
I have a strange relationship with this Rite Aid. It's not the closest one to where I grew up, but back when it was a Thrifty, we would come for the ice cream sometimes. The Rite Aid transformation happened whenever it happened, and despite that, this Rite Aid seemed less like a drugstore and more like a large convenience store or small general store. Of course, most Walgreenses and CVSes feel like that now, but this was back in the day, and it was a little bit surprising. I've bought replacement Christmas-light bulbs here more often than I'd like to mention. (Our family continued using the old large incandescent bulbs long after everyone else had switched to faux icicle strings and early LEDs, and Rite Aid was the only place we could find the colored bulbs in the right size.) I've also bought a rake, dill (on sale--for some reason they often have sales on spices), water balloons, water guns, super bouncy balls, and all kinds of candy from here. The store looks like a supermarket without the produce. It's been years since I've come for the original ice-cream experience, although I did buy a half-gallon of Thrifty ice cream from the freezer in 2020, at the height of the pandemic. There never seem to be enough employees working, and the ones who are working tend to take their time. They're friendly enough, and just based on the strange questions and customer behavior I've seen here, I don't think this is the most enjoyable place to work. Did I mention the candy? Like most places these days, they have a really wide selection, especially of the largest sizes. But if you come immediately after Halloween, you'll be amazed at just how badly they want to get this candy off their shelves. The deals feel almost criminal, like you're buying stolen merchandise.
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October 2023 by Vanessa G.
Patricia , front store cashier is such a sweet heart. You know it's the little stuff that can really brighten up people's days and she did that for me and my mom. Just great customer service. As for management, your store feels unsafe. Idk if you're trying to cut costs but you really need a security guard at the front. A bunch of druggies coming in and out. Makes your customers feel unsafe. And we are already paying an arm and a leg for something we can get at target for half the price. DO BETTER.
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August 2022 by David P.
I have to write the review because I always go here to buy my thrifty ice cream . My dad always took me to thrifty's for the ice cream and I am glad that Rite Aid has rescued and maintained the ice cream part of thrifty's . It's a perfect climb to reminisce when you Wear a kid and your parents took you here for a treat.
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July 2022 by Amy C.
Great customer service. Clean and has most items in stock. BUT, then again they need a better dept head to keep inventory IN STOCK AT ALL TIMES!
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March 2022 by Christine M.
Always a cashier behind counter to give welcome greeting. I never have to go looking for employees they're always available for questions or to help at the register. They carry the best seasonal decorations & candy. Great items for Springtime gardening & Summer picnics at the beach.
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September 2021 by Vince H.
Stopped in today to pick up a load up "Goodies" for the big game today. although i found enough junk food to feed a small army, the staff was really bag today, the cashier messed up on the order more than once and tried to stuff everything I bought into 1 bag, when I said it was ok to use more than one bag, he responded that it was not helping the environment. The credit card reader failed on me the first time. My chips where crumbled when i got into the bag at home :( Thank God the rams won to cheer me up !!!
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December 2020 by Consumer G.
I went into this store today and my card was declined after having just used it at another store in the quad . I told the girl there must be something wrong with the chip reader. She ran it two more times said I needed to call my bank. I walked next door to vallarta market and my card went through just fine. So the chip readers don't work here and the staff is unaccountable for the faulty equipment . From the sound of it the other card readers were having issues as well.
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March 2020 by Gina B.
Stopped here for a few items and ended up grabbing a few groceries I needed. I am trying to stay away from the markets. The lady working the cashier register was wiping everything down, including the credit card machine! Kudos! That's the first time I've see anyone do this in the past few weeks. Great job Rite Aide! It may take a little longer to cash people out, but worth the wait! Other places should be practicing these simple hygiene practices. Thank you!
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March 2020 by Giselle S.
The sign says open 24 hours drove 30 min to get a emergency supply and to find it's closed.
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January 2020 by Jochelyne V.
Went to Rite Aid the other night for a pint of cherry chip ice cream. We usually purchase here as it is our local Rite Aid. There were two employees Margie at the register, which had great customer service and was helping a few customers at a time. They had to page this other employee a woman who gave me my "pint" I didn't notice till later on that week she kept on insisting I paid for a triple, but I always purchase the pint. I guess she insisted on a triple inside of a pint container. Nevertheless disappointed in the quality of customer service by this employee. You messed with my ice cream. (Whaaa)
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November 2019 by Miz V.
while they are decently stocked whoever staffs this rite aid grossly understaffs it do you have one cashier to two cash registered and trying to help multiple lines. Thats not right and not fair to both employee and customer. The card equipment is a bit dated as well.
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October 2019 by Clay D.
NOT OPEN 24 HRS as of 10/28/19 @ 0230 hours. Went to this Rite Aid and security guard said this store is, "Under Construction" even though it says, "Open 24 Hours on their store signage...go down the street to CVS on Whittier Blvd. You won't be disappointed.
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October 2019 by Kurly h.
I used to enjoy my visits here a few years back. Decided to run in several weeks ago to purchase my favorite Peter Vella wine. The young boy, the sales clerk asks for my Identification? I asked why! My looks appear older than 30 and my gray hair matches at least 50! And I'm very close to 70! What I don't like is my id spread out across these computers, and what data are they collecting anyway?! It can't be proof of age! I go another time and there's an older clerk and she doesn't ask. I go a third time and I get the mgr that the young boy had to call over on my first visit when I requested an explanation. The manager gives me her indignant attitude and processed the transaction like she knew she had the power of the Whitehouse president! I realized her funk was all about me having the nerve to question them why? That's just poor customer service! So here I am back in the store now, and she gives me a lil "hi sweetie" greeting as she completed my transaction! The previous clerk had already requested my id and she had to undo an overcharge! I want to know what data are they retrieving from your driver's license to input with their computers?! I'm sick and tired of these corporations demanding data And what gives them this entitlement? They respond rudely when you question them! Needless to say, last visit! Peter Vella is plentiful throughout Whittier!
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October 2019 by Henry C.
The staff at Rite Aid (corner of Badillo and Grand avenue)were very helpful and courteous.Led me to the location of the item I wanted to purchase.Extremely friendly and cheerful.Greeted every customers with a hello and smile.After you leave they expressed their thank .
